MINOLTA-QMS ENord magicolor 3100 User Manual page 87

Symptom Cause
Media is Transparency (OHP)
jamming media being fed from
(Cont.). the upper or optional
trays is not feeding
correctly.
Duplex The wrong media is
unit jams. being used.
Media may still be
jammed.
If you are manually
duplexing, media
jams may occur if the
printed sheet(s)
reinserted are not
entirely flat.
Solving Problems
ENord- Istedgade 37A - 9000 Aalborg - telefon 96333500
Solution
Try loading about 100 pages of plain paper
first in the tray to give more height to the
transparency stack to reach the feed rollers.
Use media that is approved for your printer.
Refer to "What are the media types
supported?" on page 33.
Plain paper and stock up to 28 lb bond
(105 g/m²) can be autoduplexed. For
heavier weights, manual duplexing is
required. To manually duplex, remove the
media, flip it over, and reload it.
We recommend not mixing media types in
your media tray. For the exception, see
"Transparency (OHP) media being fed from
the upper or optional trays is not feeding
correctly." on page 81.
Do not duplex envelopes, glossy stock
heavier than 28 lb bond (105 g/m²), labels,
thick stock heavier than 28 lb bond (105
g/m²), or transparencies.
Recheck the paper path and make sure you
have removed all of the media jams. Open
and close the front door to reset the printer.
Remove the jammed media, then remove
the media from the tray and flatten it out.
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