MINOLTA-QMS ENord magicolor 3100 User Manual page 90

Symptom
You are
experiencing
problems
duplexing.
The printing is
on the wrong
side of the
media.
Characters
print
incorrectly.
You hear
unusual
noises.
84
Cause
Media or settings
are not correct.
The printer is set to
autoduplexing and
you are trying to
duplex manually.
The media is not
installed correctly.
The fonts are set
incorrectly on your
printer driver.
The printer is not
level.
The media tray is
not installed
correctly.
There is a foreign
object stuck inside
the printer.
ENord- Istedgade 37A - 9000 Aalborg - telefon 96333500
Solution
Make sure that you are using the correct
media. Do not duplex envelopes, glossy
stock heavier than 28 lb bond (105 g/m²),
labels, postcards, thick stock heavier than
28 lb bond (105 g/m²), or transparencies.
Make sure that your document has more
than one page.
In the printer driver (Properties/Layout/
Duplex Options), choose Short Edge
(flipped as on a clipboard) or Long Edge
(flipped as in a loose-leaf notebook).
Make sure that you are using correct
media.
If you are manually duplexing, in the
printer driver (Properties/Layout) choose
Simplex.
From the upper or optional trays, load the
media printing-side up, from the multi-
purpose tray, load the media printing-side
down.
Check your driver (Properties/Fonts tab)
to make sure you are using the correct
fonts (such as TrueType fonts).
Put the printer on a flat, hard, level
surface not to exceed ±5° slant in any
direction.
Remove the media tray that you are
printing from and reinsert it completely
into the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Service. See the Service & Support
Guide for the office closest to you.
Solving Problems