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Troubleshooting
Although the magicolor 6110 is designed to be highly reliable, you may
occasionally experience a problem. The following helps you to identify the
cause of the possible installation problems and suggests some solutions
related to installation. For detailed troubleshooting information, refer to
"Troubleshooting" in the User's Guide .
Solving Problems during Installation
Symptom
No lights or
messages
appear on
the control
panel.
The startup
page comes
out skewed
or in the
wrong orien-
tation.
The printer is
not receiv-
ing data from
the com-
puter. (The
Data indica-
tor doesn't
blink after a
file is sent.)
Troubleshooting
Cause
There is no power supply
to the AC outlet.
The power cord is not
plugged in securely into
both the power outlet and
the printer.
The printer power switch
is not on.
The line voltage from the
power outlet doesn't
match the printer's power
requirements.
The transfer unit was
jarred open during the
installation and needs to
be closed.
The media guides are
not accurately set in the
media tray.
The printer is not on line. Put the printer on line and check if
The emulation has been
changed from ESP to an
emulation that doesn't
match the file you are
sending.
Solution
Make sure there is power supplied
to the AC outlet.
Make sure the power cord is
plugged in securely both at the
power outlet and the printer.
Toggle the printer power switch to
the On position.
Make sure the line voltage matches
the printer's power requirements.
Open and close the printer's rear
cover.
Reset the media guides.
the message window displays
IDLE.
Print a status page from the control
panel. For information about the
ESP mode, refer to the Crown-
Book .
37
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