Juniper EX4300 Hardware Manual page 273

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Copyright © 2015, Juniper Networks, Inc.
Chapter 20: Contacting Customer Support and Returning the Chassis or Components
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
Case Manager at CSC:
http://www.juniper.net/cm/
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see
http://www.juniper.net/support/requesting-support.html
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Packing an EX2200 Switch or Component for Shipping
Packing an EX3200 Switch or Component for Shipping
Packing an EX3300 Switch or Component for Shipping
Packing an EX4200 Switch or Component for Shipping
Packing an EX4200 Switch or Component for Shipping
Packing an EX4300 Switch or Component for Shipping on page 252
Packing an EX4500 Switch or Component for Shipping
Packing an EX4550 Switch or Component for Shipping
Packing an EX6200 Switch or Component
Packing an EX8200 Switch or Component
Packing an EX9200 Switch or Component
Packing an EX Series Redundant Power System or Redundant Power System Components
for Shipping
Returning an EX2200 Switch or Component for Repair or Replacement
Returning an EX3200 Switch or Component for Repair or Replacement
Returning an EX3300 Switch or Component for Repair or Replacement
Returning an EX4200 Switch or Component for Repair or Replacement
Returning an EX4300 Switch or Component for Repair or Replacement on page 245
Returning an EX4500 Switch or Component for Repair or Replacement
Returning an EX4550 Switch or Component for Repair or Replacement
Returning an EX6200 Switch or Component for Repair or Replacement
Returning an EX8200 Switch or Component for Repair or Replacement
.
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