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Others
Operating problems
Item
± Power supply problems
Cannot turn on the power
Cannot turn off the unit
Troubleshooting guide
Problem
LED 5 (POWER) on the back
panel is off.
When the power is on, LED 5
(POWER) on the back panel is
illuminated, but LED 1 is not
illuminated.
The message does not appear in
the control panel.
LED 5 (POWER) and LED 1 on the
back panel are illuminated, but
messages do not appear in the
control panel.
After turning on the power, the
control panel remains in the
startup mode.
When turning off the unit from the control panel or the Web interface, an error/
message appears.
"Can't execute Drive doesn't
allow Medium removal.
Continue?" is displayed.
"Cannot power off. due to Pre
Shutdown error. Continue?" or
"Cannot power off. due to
Changer error. Continue?" is
displayed.
"W2040" is displayed.
117
Cause/Solutions
)Check DC is output from an external
power supply. Refer to the user
manual for the external power supply.
)Check if the DC cable which connects
the external power supply and the unit
is broken, or the DC cable is securely
connected between the external power
supply and the unit.
When checking the cable, disconnect
the external power supply.
If the problem persists, please contact
your support service provider. ( 138)
)Refer to "Control panel" ( 123).
)Press the power button for at least
15 seconds to force the unit to turn off,
and turn on the unit again.
If the problem persists, please contact
your support service provider. ( 138)
)Press the power button for at least
15 seconds to force the unit to turn off,
and turn on the unit again.
If the problem persists, please contact
your support service provider. ( 138)
The application prohibits the ejection of
the media from the drive system.
)Select "No" and permit ejection from
the application and try again. To turn
off, select "Yes".
Error has occurred in the shutdown
preparation process or changer
operation.
)Select "No" and check the error/log and
try the solutions. To turn off, select
"Yes".
Magazine drawer is open.
)Close the magazine drawer and try
again.
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