Scanner Related Service Call - Oki MB760 Service Manual

5.3.5

Scanner related service call

[F112] Communication error between system-CPU and scanner-CPU detected by
scanner-CPU
[F113] scanner software error
[F114] scanner CPU exception
Classification
Scanner related service call
Check item
Debug log
Check firmware version
45641001TH Rev.1
[F112] Communication error between System-CPU and Scanner-CPU
detected by Scanner-CPU
[F113] Scanner software error
[F114] Scanner CPU exception
• To get the debug logs with a USB device and request the research. It
is possible that the firmware is troubling.
• Don't turn off the MFP until collecting the debug logs with USB, when
occurred the troubling.
• Check the version of the system firmware on the SYS board.
• Check the version of the SU firmware on the SU board.
Oki Data CONFIDENTIAL
Error content
Measures
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