Oki MB760 Service Manual page 12

5. eRROR CODe aND TROUBLesHOOTING .................................................. 5-1
5.1 General Descriptions ............................................................................ 5-1
5.1.1
5.1.2
5.2 Error Code List ...................................................................................... 5-4
5.2.1
5.2.2
5.2.3
5.2.4
5.2.5
5.2.6
5.2.7
5.2.8
5.2.9
5.3 Diagnosis and Prescription for Each Error Code ................................ 5-27
5.3.1
5.3.2
5.3.3
5.3.4
5.3.5
5.3.6
5.3.7
5.3.8
5.3.9
5.3.10 Web Page related error/Communication error with external application ....... 5-82
5.3.11 MFP access error ......................................................................................... 5-86
5.3.12 Maintenance error ......................................................................................... 5-88
5.3.13 Network error ................................................................................................ 5-93
5.4 Other errors ...................................................................................... 5-103
5.4.1
5.4.2
5.4.3
5.4.4
6. RePLaCemeNT OF PC BOaRDs/HDD ........................................................ 6-1
6.1 Removal and Installation of PC Boards/HDD ....................................... 6-1
6.1.1
6.1.2
6.1.3
6.1.4
6.1.5
6.1.6
6.2 Precautions, Procedures and Settings for
Replacing PC Boards and HDD .......................................................... 6-10
6.2.1
6.2.2
6.2.3
45641001TH Rev.1
If a problem continues even after performing all troubleshooting. ................... 5-1
Collection of debug logs with a USB device ................................................... 5-2
Jam ................................................................................................................. 5-4
Service call ..................................................................................................... 5-5
Error in Internet FAX / Scanning Function ...................................................... 5-8
Printer function error ..................................................................................... 5-17
Web Page related error/Communication error with external application ....... 5-19
MFP access error ......................................................................................... 5-20
Maintenance error ......................................................................................... 5-21
Network error ................................................................................................ 5-22
Error history .................................................................................................. 5-25
Check item .................................................................................................... 5-27
Paper jam in finisher section ......................................................................... 5-28
Finisher related service call .......................................................................... 5-32
Communication related service call .............................................................. 5-40
Scanner related service call .......................................................................... 5-42
Circuit related service call ............................................................................. 5-43
Other service call .......................................................................................... 5-44
Error in Internet FAX / Scanning Function .................................................... 5-67
Printer function error ..................................................................................... 5-79
Equipment operation disabled after the installation of option(s) ................. 5-103
Wireless LAN connection disabled ............................................................. 5-103
"Invalid Department Code" is displayed ...................................................... 5-103
Ethernet disabled in half-duplex communication ........................................ 5-103
Right side cover .............................................................................................. 6-1
SYS Board cover ............................................................................................ 6-4
SYS board ...................................................................................................... 6-5
Hard disk (HDD) ............................................................................................. 6-6
SRAM board <for SYS board> ........................................................................ 6-8
FAX unit .......................................................................................................... 6-9
Precautions when replacing PC boards ........................................................ 6-10
HDD fault diagnosis ...................................................................................... 6-11
Precautions and procedures when replacing the HDD ................................. 6-13
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