Oki MB760 Service Manual page 154

[2a60] Ws scan user authentication failure
• When "1" (TTEC's WIA driver) is set for 08-9749 and also Windows Fax&Scan is used
Check if the user name that you used to log in Windows is a name registered as a user.
• When MFP panel or EWB Scan is used Check if the login user name is a name registered
as a user.
[2a70] Remote scan privilege check error
Check if correct privilege is given to the user.
[2a71] Ws scan privilege check error
Check if correct privilege is given to the user.
[2a72] e-Filing data access privilege check error (scan Utility)
Check if correct privilege is given to the user.
[5] e-mail related error
[2C10] system access abnormality
[2C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD
formatting ([5] + [C] + [POWER] ON → [3] → [1]).
[2C11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the
running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[2C12] message reception error
[2C13] message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
[2C14] Invalid parameter
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[2C15] exceeding file capacity
Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages
and perform the job again.
[2C20] system management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting ([5] + [C] + [POWER]
ON → [3] → [1]).
If the recovery is still not completed, replace the SYS board.
45641001TH Rev.1
Oki Data CONFIDENTIAL
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