Printer Function Error - Oki MB760 Service Manual

5.2.4

Printer function error

Following codes are displayed at the end of the user name on the print job log screen.
Error code
4011 Print job cancellation - Print job (copy, list print, network print) is deleted
from the print job screen.
4021 Print job power failure - The power of the equipment is turned OFF
during print job (copy, list print, network print).
4031 HDD full during print - Large quantity image data by private print or
invalid network print are saved in HDD.
4041 User authentication error: The user who intended to print a document is
not registered as a user.
4042 Department authentication error? A department whose code is
specified for a print job is not registered.
4045 Problem in LDAP server connection or LDAP server authorization settings
4111 Quota over error (The number of the assigned pages set by department
and user management has reached 0.): The numbers of output pages
have exceeded those specified with both of the department code and
the user code at the same time.
4112 Quota over error (The number of the assigned pages set by user
management has reached 0.): The number of output pages has
exceeded the one specified with the user code.
4113 Quota over error (The number of the assigned pages set by department
management has reached 0.): The number of output pages has
exceeded the one specified with the department code.
4121 Job canceling due to external counter error
4211 Printing data storing limitation error: Printing with its data being stored
to the HDD temporarily (Proof print, Private print, Scheduled print, etc.)
cannot be performed.
4212 e-Filing storing limitation error: Printing with its data being stored to the
HDD (print and e-Filing, print to e-Filing, etc.) cannot be performed.
4213 File storing limitation error: The file storing function is set to "disabled".
4214 Fax/Internet Fax transmission limitation error: Fax / Internet Fax
transmission function or Network Fax/Internet Fax function is disabled.
4221 Private-print-only error: Jobs other than Private print jobs cannot be
performed.
4231 Hardcopy security printing error: hardcopy security printing job is
performed when the function is restricted.
4311 Not being authorized to perform JOB
4312 Not authorized to store a file
4313 No privilege for e-Filing storage: No privilege to store e-Filing data is
given. (e-Filing storage permission)
4314 No privilege for Fax / Internet Fax transmission: No privilege to send
Fax or Internet Fax jobs is given. (Fax / Internet Fax transmission
permission)
4321 No privilege for print settings: No privilege to print with the specified
settings is given. (Print setting permission)
4411 Image data creation failure: Data that you tried to print may be corrupted.
• Network print: Data are corrupted or invalid.
• Direct print: A file is corrupted or not in a supported format.
45641001TH Rev.1
Contents
Oki Data CONFIDENTIAL
Troubleshooting
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