Oki MB760 Service Manual page 132

[F101_6] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the "/backup" partition.)
Classification
Other service call
Check item
HDD, SYS board, Setting
Replacement part
HDD
SYS board
45641001TH Rev.1
HDD unmounted: Connection of HDD cannot be detected.
Sub-code 6: Partition mount error (The "/backup" partition is damaged.)
1. Turn the power of the equipment OFF and check the connection of
the HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
- Check if HDD for other equipment is not installed.
- Check if SRAM for other equipment is not installed.
2. If the error still occurs after step 1, perform the following.
- Perform [3C] - [5] (Key Backup Restore) and check that each Key
Status is "OK".
- If not, recover the key (copy "SRAM Key Status" to "FROM Key
Status" or vice versa).
3. If the error persists after step 2, perform [5]+[C]+[POWER] → 2.
Recovery F/S → 5. /backup, and then restart the equipment.
4. If the error persists after step 3, perform [5]+[C]+[POWER] → 3.
Initialize HDD → 4. /backup, and then restart the equipment.
5. If the error still persists after step 4, perform the following.
- Perform [3C] - [3] (Format HDD), and then install "System Software
(HD data)" with [49] - [4].
Notes:
The following items will be deleted by performing
[3C] - [3] (Format HDD).
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
If the error persists after performing step 5, perform step 5 after
performing [4]+[C]+[POWER] → 1. Revert factory initial status HDD.
6. If the error persists even after step 5, replace the HDD.
Oki Data CONFIDENTIAL
Contents
Measures
Measure
5-49 /