Page 1: Service Manual
MB760 / MB770 MPS5502 Service Manual 70913A...
Page 2 Nothing contained herein shall be construed as conferring by estoppel, implication or otherwise any license or right under any patent or trademark of Oki Data, Oki Electric Industry Co., Ltd. ("Oki Electric"), or any third party. Except as provided above nothing contained herein shall be construed as conferring any license or right under any Oki Data copyright.
Page 3 • FLOIL is a registered trademark of Kanto Kasei Ltd. CORPORATION. • Molykote is a registered trademark of Dow Corning Corporation. • Web Page is a trademark of OKI DATA Corporation. • Other company names and product names in this manual are the trademarks of their respective companies.
Page 4 Oki Data CONFIDENTIAL GeNeRaL PReCaUTIONs ReGaRDING THe seRVICe FOR THIs eQUIPmeNT The installation and service shall be done by a qualified service technician. 1. Transportation/Installation - When transporting/installing the equipment, employ two or more persons and be sure to hold the positions as shown in the figure. The equipment is quite heavy and weighs approximately 55 kg (121.23 lb.) (including the finisher), therefore pay full attention when...
Page 5 Be sure to handle/install them properly. If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as a burnout. Avoid short-circuiting and do not use parts not recommended by OKI DATA Corporation. 45641001TH Rev.1...
Page 6 Oki Data CONFIDENTIAL 4. Cautionary Labels - During servicing, be sure to check the rating plate and cautionary labels to see if there is any dirt on their surface and if they are properly stuck to the equipment. [1] Identification label 5.
Page 7 Oki Data CONFIDENTIAL aLLeGemeINe sICHeRHeITsmassNaHmeN IN BeZUG aUF DIe WaRTUNG Die Installation und die Wartung sind von einem qualifizierten service- Techniker durchzuführen. 1. Transport/Installation - Das Tragen oder Installieren des Gerätes braucht wenigstens zwei Menschen. Die angezeigten Stellen sind wie in der Abbildung festzuhalten. Das Gerät ist ziemlich schwer und wiegt ungefähr 55 kg (mit dem Finisher);...
Page 8 Sie müssen unbedingt korrekt gehandhabt und installiert werden. Wenn diese Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwiegenden Schäden, wie einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind ausschließlich Teile zu verwenden, die von der OKI DATA Corporation empfohlen sind. viii / 45641001TH Rev.1...
Page 9 Oki Data CONFIDENTIAL 4. Warnetiketten - Im Rahmen der War tung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der Wartungsarbeiten abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH VOLTAGE“ („VORSICHT, HOCHSPANNUNG“), „CAUTION. LASER BEAM“...
Page 10: Table Of Contents
Oki Data CONFIDENTIAL CONTeNTs sPeCIFICaTIONs/sYsTem LIsT ..............1-1 Specifications ..................1-1 1.1.1 General ......................1-1 1.1.2 HDD Memory Map ..................1-2 System List ................... 1-3 DIsassemBLY aND RePLaCemeNT ............2-1 Removal and Installation of Options ............. 2-1 2.1.1 MJ-1038 (Inner finisher) .................. 2-1 2.1.2...
Page 11 Oki Data CONFIDENTIAL 3.13 List print mode (9S) ................3-29 3.13.1 Operation procedure ..................3-29 3.13.2 List Printing ....................3-30 seTTING / aDJUsTmeNT ................4-1 Image Related Adjustment ..............4-1 4.1.1 Adjustment Order .................... 4-1 4.1.2 Image Dimensional Adjustment ..............4-2 4.1.3...
Page 12 Oki Data CONFIDENTIAL eRROR CODe aND TROUBLesHOOTING ..........5-1 General Descriptions ................5-1 5.1.1 If a problem continues even after performing all troubleshooting....5-1 5.1.2 Collection of debug logs with a USB device ........... 5-2 Error Code List ..................5-4 5.2.1...
Page 13 Oki Data CONFIDENTIAL 6.2.4 Precautions and Procedures when replacing the SYS board ....... 6-18 6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board) ..................6-22 6.2.6 Precautions and Procedures when replacing the PU board ......6-28 6.2.7...
Page 14 Oki Data CONFIDENTIAL 9.1.3 Backup files..................... 9-2 9.1.4 Cloning procedure ..................9-2 AES Data Encryption Function Setting ..........9-5 9.2.1 General description ..................9-5 9.2.2 Precautions ....................9-5 9.2.3 Setting procedure ................... 9-6 9.2.4 Procedure for disabling data encryption function .......... 9-10 9.2.5...
Page 15: Specifications/System List
Oki Data CONFIDENTIAL sPeCIFICaTIONs/sYsTem LIsT Notes: In this document, a model name is replaced with an alias as follows: Model name Alias MB760 H-290 MB770, ES7170MFP, MPS5502mb H-291 Specifications 1.1.1 General Memory Main memory 2 GB (RAM) Page Memory None...
Page 16: Hdd Memory Map
Oki Data CONFIDENTIAL 1.1.2 HDD Memory Map Category Item Unit Copy Memory copy e-Filing 80 (Shared with e-filing/Storage file) Public box User box Folders per box Folder Documents per box Document Pages per document Page Number of maximum jobs Job...
Page 17: System List
Oki Data CONFIDENTIAL System List Antenna e-BRIDGE ID Gate GN-3010 KP-2004 Harness kit for coin controller e-BRIDGE ID Gate GQ-1260 KP-2005 Wireless LAN module Damper Kit GN-1060 KK-1003 Inner Finisher MJ-1038 Meta Scan Enabler GS-1010 External Interface Enabler Staple GS-1020...
Page 18: Disassembly And Replacement
Oki Data CONFIDENTIAL DIsassemBLY aND RePLaCemeNT Removal and Installation of Options Important: • Before installing or removing options, turn the main power switch off and disconnect the 2 power cable from the outlet. 2.1.1 MJ-1038 (Inner finisher) (1) Press the [Power] button on the control panel to shut it down.
Page 19 Oki Data CONFIDENTIAL (6) Take off the connector cover. Fig. 2-3 (7) Disconnect the connector. Fig. 2-4 (8) Remove 2 screws and take off the finisher. Fig. 2-5 2-2 / 45641001TH Rev.1...
Page 20: Gd-1340 (Fax Unit)
Oki Data CONFIDENTIAL 2.1.2 GD-1340 (Fax unit) Refer to  P. 6-9 “6.1.6 FAX unit”. 2.1.3 MY-1046 (Paper feed pedestal) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off.
Page 21: Gr-1170 (Caster)
Oki Data CONFIDENTIAL 2.1.4 GR-1170 (Caster) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Release the lock. Fig. 2-8 (5) Remove 2 screws and take off 2 fixing brackets.
Page 22: Gr-1160 (Spacer)
Oki Data CONFIDENTIAL 2.1.5 GR-1160 (Spacer) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Remove 2 screws and take off 2 fixing brackets.
Page 23: Mj-1039 (Offline Stapler)
Oki Data CONFIDENTIAL 2.1.6 MJ-1039 (Offline stapler) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Take off the right side cover.
Page 24: Self-Diagnostic Mode
Oki Data CONFIDENTIAL seLF-DIaGNOsTIC mODe Overview [a] starting each mode To enter the desired mode, turn the power ON while pressing two digital keys designated to each mode (e.g. [0] and [5]) simultaneously. Hold the two keys until the [PRINT DATA] lamp is lit.
Page 25 Oki Data CONFIDENTIAL Note: Do not enter any of the modes shown below since they are provided only for production. If you do so, the equipment may not be restarted. [2]+[CLEAR]+[POWER] [7]+[CLEAR]+[POWER] [8]+[CLEAR]+[POWER] [9]+[CLEAR]+[POWER] [D] state transition diagram of self-diagnosis modes...
Page 26 Oki Data CONFIDENTIAL • Test mode (03) Refer to  P. 3-7 “3.3 Input check (Test mode 03)” and & P. 3-9 “3.4 Output check (test mode 03)”. • Test print mode (04) Refer to  P. 3-9 “3.5 Test print mode (test mode 04)”.
Page 27 Oki Data CONFIDENTIAL • Password reset mode (489) This mode resets the administrator password and service password. The user data is erased when resetting the passwords. Operation procedure [4][8][9] (Operation started) [POWER] OFF/ON [POWER] (Exit) • SRAM data cloning mode (59) Refer to ...
Page 28: Service Ui
Oki Data CONFIDENTIAL Service UI 3.2.1 Overview The following self-diagnostic modes can be used with Service UI on the touch panel of the control panel. • 05 ADJUSTMENT MODE • 08 SETTING MODE • FAX LIST PRINT MODE 3.2.2 Login procedure [ 1 ] In the normal mode (1) Turn the power ON.
Page 29: Service Mode] Screen
Oki Data CONFIDENTIAL [2] In the security mode If the security mode (the value of 08-8911 is “3”) is set, log into Service UI following the steps below. (1) Turn the power ON. (2) Enter the user name and password on the USER AUTHENTICATION screen. The password needs to be changed to log in for the first time.
Page 30: Input Check (Test Mode 03)
Oki Data CONFIDENTIAL Input check (Test mode 03) The status of each input signal can be checked by pressing the [FAX] button, [COPY] button, [SCAN] button and the digital keys in the test mode (03). <Operation procedure> [FAX] [0][3] [COPY]...
Page 31: Output Check (Test Mode 03)
Oki Data CONFIDENTIAL Output check (test mode 03) Status of the output signals can be checked in the test mode 03. <Operation procedure> Procedure 1 [0][3] Operation Stop Operation [POWER] OFF/ON [START] (Code) [START] code [POWER] (Exit) Procedure 2 [0][3]...
Page 32: Test Print Mode (Test Mode 04)
Oki Data CONFIDENTIAL Test print mode (test mode 04) The embedded test pattern can be printed out in the test print mode (04). <Procedure 1> [POWER] [0][4] (Code) (Media selection) [START] Operation [CLEAR] OFF/ON [POWER] Continuous (Exit) Test Printing Notes: •...
Page 33: Operation Procedure In Adjustment Mode (05)
Oki Data CONFIDENTIAL Operation Procedure in Adjustment Mode (05) Procedure 1 [Digital key] [FAX] [OK] [POWER] [Digital key] [0][5] *[FUNCTION CLEAR] [START] OFF/ON (Code) [POWER] (Key in a value) [INTERRUPT] [START] (Exit) [CANCEL] (Stores value in RAM) (Test copy) [CLEAR] *Press [FUNCTION CLEAR] to enter minus (-).
Page 34 Oki Data CONFIDENTIAL Procedure 7 [CANCEL] [FAX] [OK] [Digital key] [Digital key] Automatic [POWER] [0][5] [START] [START] Stores value OFF/ON (Code) (Sub code) adjustment [POWER] [START] in RAM (Exit) (Test copy) [CLEAR] (Corrects value) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, an error message is displayed.
Page 35: Test Print Pattern In Adjustment Mode (05)
Oki Data CONFIDENTIAL Test print pattern in Adjustment Mode (05) Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby Screen. Code Types of test pattern Remarks Copier gamma confirmation pattern...
Page 36: Operation Procedure In Setting Mode (08)
Oki Data CONFIDENTIAL Operation Procedure in Setting Mode (08) Procedure 1 [CANCEL] [OK] [0][8] [Digital key] [POWER] OFF/ON [Digital key] [START] [POWER] (Code) (Exit) *[FUNCTION CLEAR] [INTERRUPT] Sets or (Stores value in RAM) changes value [CLEAR] (Corrects value) * Press [RESET] to enter minus (-).
Page 37 Oki Data CONFIDENTIAL Procedure 9 [CANCEL] [OK] [0][8] [Digital key] [POWER] OFF/ON [Select button] [START] [POWER] (Code) (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) Procedure 10 [CANCEL] [OK] [POWER] [0][8] [Digital key] [Digital key] [Digital key] [START] [START]...
Page 38: Assist Mode (3C)
Oki Data CONFIDENTIAL Assist Mode (3C) 3.9.1 General description This is a mode to operate the partitions of HDD, initialize the SRAM data, erase the HDD/SRAM data, back up/restore the encryption key and licences. Functions: • Clearing update error flag (Clear Error Flag in Software Installation) •...
Page 39 Oki Data CONFIDENTIAL [C] Creating HDD partition (Format HDD) When the HDD is replaced or UI data, etc. are downloaded using the USB storage, it is necessary to format a partition in the HDD before downloading. In this case, the partition is created in the HDD with this function.
Page 40 Oki Data CONFIDENTIAL [F] erasing HDD securely (erase HDD securely) This function is used when installing Data Overwrite Enabler (GP-1070) or before discarding the HDD. It overwrites all the used areas on the HDD with the selected data, and makes it unusable.
Page 41: Hdd Assist Mode (4C)
Oki Data CONFIDENTIAL 3.10 HDD Assist Mode (4C) 3.10.1 General description This mode is available only when the security HDD (ADI-HDD) is mounted in the equipment. It enables you to check the type of the mounted HDD, revert the ADI-HDD to the factory default or remove keys.
Page 42 Oki Data CONFIDENTIAL • When a normal HDD is mounted HDD Assist Mode System Firmware Version : xxxx(x.x.x.x) Current HDD type: SATA HDD Update Mode : 4c Mode Select number (1-2) and press START key 1. Revert factory initial status HDD 2.
Page 43: Functions
Oki Data CONFIDENTIAL 3.10.3 Functions [a] 1. Revert factory initial status HDD Select this to dispose of the ADI-HDD as well as the equipment. When this item is selected, all data in the HDD are deleted and the HDD is reverted to its initial status at the factory shipment.
Page 44 Oki Data CONFIDENTIAL [B] 2. Remove key Select this to reuse the ADI-HDD as well as the equipment. When this item is selected, all image data in the HDD are deleted. This operation requires approx. 20 minutes since the partition must be rebuilt.
Page 45: File System Recovery Mode (5C)
Oki Data CONFIDENTIAL 3.11 File System Recovery Mode (5C) 3.11.1 Overview This is a mode to check if there is any damage to the file system (HDD) and recover it if necessary. Use this mode only in the following cases:.
Page 46: Functions
Oki Data CONFIDENTIAL 3.11.3 Functions [a] Check of the File system (Check F/s) In case that particular service calls occur or there is a possibility of damage to the file system, the status of each partition in the HDD can be checked.
Page 47 Oki Data CONFIDENTIAL [C] Initialize the File system (Initialize HDD) In case that an error occurs during the file system check and the partition cannot be recovered with the recovery, each partition can be initialized. It is recommended to export the user information such as address book before performing this function.
Page 48 Oki Data CONFIDENTIAL [D] Initialize the DB (Initialize DB) In case that particular service calls occur or there is a possibility of damage to the databases, each one can be initialized. File System(F/S) Recovery Mode -> Initialize DB Please Select Partition 0: Main menu 1.
Page 49 Oki Data CONFIDENTIAL [F] Displaying usage rate of each partition (DIsk Info) The usage rate of each partition can be checked. When this item is selected, the usage rate of each partition is displayed. File System(F/S) Recovery Mode -> DISK Info...
Page 50: Sram Clear Mode (6C)
Oki Data CONFIDENTIAL 3.12 SRAM Clear Mode (6C) 3.12.1 General description This is a mode in which you can clear particular errors such as F800 or F900 without entering a Service Technician password. For example, when SYS-SRAM is in an abnormal status or needs replacement but service technicians cannot log into the 3C mode, SRAM can be initialized by entering the SRAM clear mode (6C) and selecting item 1 below.
Page 51: Functions
Oki Data CONFIDENTIAL 3.12.3 Functions [a] 0. set serial Number When replacing SYS-SRAM, select this to set the serial number of the equipment since it must be done in advance of recovery from SRAM backup data. • Clear SRAM first and then set the serial number in this mode.
Page 52: Operation Procedure
Oki Data CONFIDENTIAL 3.13 List print mode (9S) 3.13.1 Operation procedure [1] Print out [9][START] (Code) [Digital keys] [Digital keys] [START] [POWER] [START] [START] [POWER] 101: Adjustment mode (05) Key in the first Key in the last List starts to...
Page 53: List Printing
Oki Data CONFIDENTIAL 3.13.2 List Printing Lists below are output in the list print mode. List data are printed out or output in a CSV format by storing them in a USB device. Paper sizes available for this printing are A4 or LT or larger. This section introduces a sample of each list.
Page 54 Oki Data CONFIDENTIAL • Setting mode (08) 08 SETTING MODE DATA LIST TOTAL: 9999999 S/N: xxxxxxxxx OKI MBxxx DF TOTAL: 9999999 20xx-xx-xx xx:xx CODE DATA CODE DATA CODE DATA CODE DATA 2010 2880 3040 3070 Fig. 3-23 The selected setting codes and the current setting value for each code are output in a list. See the following page for the setting code (08): Refer to “Appendix”...
Page 55: Error History
Oki Data CONFIDENTIAL • Error history ERROR HISTORY LIST S/N: xxxxxxxxx TOTAL: 9999999 DF TOTAL: 9999999 OKI MBxxx 20xx-xx-xx xx:xx CODE COUNTER DATE TIME ZOOM_XY ABCD EFHI JLOP Q R F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000 F110 00000000 xxxx-xx-xx xx:xx:xx...
Page 56 Oki Data CONFIDENTIAL • Firmware update log FW UPGRADE LOG S/N: xxxxxxxxx TOTAL: 9999999 xx-xx-xx xx:xx OKI MBxxx DF TOTAL: 9999999 USER ROM/VERSION DATE TOTAL COPY(B) COPY(2) COPY(C) PRINT(B) PRINT(2) PRINT(C) LIST STATUS Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 0 99999999...
Page 57: Power-On/Off Log
Oki Data CONFIDENTIAL • Power-ON/OFF log POWER ON_OFF LOG S/N: xxxxxxxxx TOTAL: 9999999 OKI MBxxx DF TOTAL: 9999999 20xx-xx-xx xx:xx DATE TIME FUNCTION TOTAL DATE TIME FUNCTION TOTAL xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx OFF 99999999...
Page 58 Oki Data CONFIDENTIAL • Version list VERSION LIST TOTAL: 9999999 S/N: xxxxxxxxx OKI MBxxx DF TOTAL: 9999999 ’xx-xx-xx xx:xx SYSTEM FIRMWARE ROM VERSION : Txxxxxxxxxxx SYSTEM FIRMWARE INTERNAL ROM VERSION : Vxxxx.xxx PRINTER ROM VERSION : xx.xx.xx PRINTER LOADER ROM VERSION : xx.xx.xx...
Page 59 Oki Data CONFIDENTIAL • Total counter list TOTAL COUNTER LIST S/N: xxxxxxxxx TOTAL: 9999999 ’xx-xx-xx xx:xx DF TOTAL: 9999999 OKI MBxxx PRINT COUNTER COPY PRINTER LIST TOTAL SMALL xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx LARGE xxxxxxxxx...
Page 60: Image Related Adjustment
Oki Data CONFIDENTIAL seTTING / aDJUsTmeNT Image Related Adjustment 4.1.1 Adjustment Order This chapter mainly explains the procedures for image related adjustment. In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines lead to adjustments to be performed if necessary.
Page 61: Image Dimensional Adjustment
Oki Data CONFIDENTIAL 4.1.2 Image Dimensional Adjustment There are several adjustment items in the image dimensional adjustment, as listed below. Item to be adjusted Code in mode 05 Image dimensional Reproduction ratio adjustment of primary 7000 adjustment in the copy/...
Page 62: Image Dimensional Adjustment In The Copy/Printer/Fax Function
Oki Data CONFIDENTIAL 4.1.3 Image dimensional adjustment in the copy/printer/fax function [1] Reproduction ratio adjustment of primary scanning direction The reproduction ratio in the primary scanning direction of the printed image can be adjusted as follows: <Adjustment Mode (05)> Code...
Page 63: Image Quality Adjustment (Copying Function)
Oki Data CONFIDENTIAL Image Quality Adjustment (Copying Function) 4.2.1 Automatic gamma adjustment When the reproduction of gradation is not appropriate, the gradation reproducibility can be corrected by performing this automatic gamma adjustment. In case the gradation reproduction of the image checked is not satisfactory, make this adjustment as described below at parts replacement.
Page 64: Density Adjustment
Oki Data CONFIDENTIAL 4.2.2 Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. <Adjustment Mode (05)> Original mode Color Item to be adjusted Remarks Text/ Custom mode Text Photo Photo...
Page 65: Gamma Balance Adjustment
Oki Data CONFIDENTIAL 4.2.3 Gamma balance adjustment The density adjustment at the Black Mode is performed by selecting its density area from the following: low density, medium density and high density. <Adjustment Mode (05)> Original mode Color Item to be adjusted...
Page 66: Background Adjustment
Oki Data CONFIDENTIAL 4.2.4 Background adjustment The density of the background can be adjusted as follows. <Adjustment Mode (05)> Original mode Color Remarks Text/ Custom mode Text Photo Photo Mode Black 7100 7101 7102 7106 The larger the value is, the darker the background becomes.
Page 67: Sharpness Adjustment
Oki Data CONFIDENTIAL 4.2.6 Sharpness adjustment If you want to make copy images look softer or sharper, perform the following adjustment. The adjustment can be made for each of the original modes independently. <Adjustment Mode (05)> Code Color mode Original mode...
Page 68: Adjustment Of Smudged/Faint Text
Oki Data CONFIDENTIAL 4.2.8 Adjustment of smudged/faint text The smudge/faint text at a Black Mode can be set at the following codes. <Adjustment Mode (05)> Original mode Color Item to be adjusted Remarks Text/ mode Text Custom mode Photo Black...
Page 69 Oki Data CONFIDENTIAL 4.2.10 Background offsetting adjustment for RADF (common for copy, scan and fax) The background level for scanning originals with the RADF is adjusted when the background fogging at the scanning of a manually-set original and an original used with the RADF is different.
Page 70: Image Quality Adjustment (Printing Function)
Oki Data CONFIDENTIAL Image Quality Adjustment (Printing Function) 4.3.1 Gamma balance adjustment (Black Mode) The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is performed by selecting its density area from the following: low density, medium density, and high density.
Page 71: Upper Limit Value In The Toner Saving Mode
Oki Data CONFIDENTIAL 4.3.2 Upper limit value in the Toner Saving Mode The upper limit value of the density when “Toner save” is selected in the Custom tab of the printer driver can be adjusted. <Adjustment Mode (05)> Color 1200dpi...
Page 72: Density Adjustment Of Graphic Lines (1200 Dpi)
Oki Data CONFIDENTIAL 4.3.4 Density adjustment of graphic lines (1200 dpi) This adjustment is available regardless of whether “Distinguish Thin Lines” of the printer driver is selected or not. <Adjustment Mode (05)> Color mode Code Remarks Black 8242-0 The density of the line in Black in the line density range specified by “05-8243-0”...
Page 73: Image Quality Adjustment (Scanning Function)
Oki Data CONFIDENTIAL Image Quality Adjustment (Scanning Function) 4.4.1 Gamma balance adjustment The gamma balance at the Black Mode is adjusted by adjusting the density. The adjustment is performed by selecting its density area from the following: low density, medium density and high density.
Page 74: Density Adjustment
Oki Data CONFIDENTIAL 4.4.2 Density adjustment Adjusts the center density. <Adjustment Mode (05)> Original mode Color Item to be Remarks Text/ Custom Mode adjusted Text Photo Photo mode Color 8339 8340 8341 8380 Manual The larger the value is, the density center darker the image becomes.
Page 75: Background Adjustment (Color Mode)
Oki Data CONFIDENTIAL 4.4.3 Background adjustment (Color Mode) The adjustment level of background center value is adjusted. The control value of background adjustment button is automatically adjusted to the same level as the adjusted center value. For example, when the control value of background adjustment key ranges from 0 to 6, the background center value (-2 to +2) is used to be the range from 6 to 14 accordingly.
Page 76: Judgment Threshold For Acs (Common For Copy And Network Scan)
Oki Data CONFIDENTIAL 4.4.5 Judgment threshold for ACS (common for copy and network scan) The judgment level is adjusted for the automatic identification of whether the original set on the glass is black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at color modes.
Page 77: Fine Adjustment Of Black Density
Oki Data CONFIDENTIAL 4.4.7 Fine adjustment of black density The density of black side on scanned image is adjusted at color-scanning. <Adjustment Mode (05)> Code Original mode Remarks 8314 Text/Photo The larger the value is, the black side of the image becomes darker.
Page 78: Adjustment Of Saturation
Oki Data CONFIDENTIAL 4.4.9 Adjustment of saturation The saturation of the scanned image is adjusted for color-scanning. <Adjustment Mode (05)> Code Original mode Remarks 8324 Text/Photo The larger the value is, the brighter the image becomes. The smaller the value is, the duller the image becomes.
Page 79: Adjustment Of The Capacity And Image Quality Of Slimpdf
Oki Data CONFIDENTIAL 4.4.11 Adjustment of the capacity and image quality of SlimPDF The compression quality or the resolution is adjusted to reduce the file capacity of a SlimPDF or improve its quality. <Adjustment Mode (05)> Code Item to be adjusted...
Page 80: Jpeg Compression Level Adjustment
Oki Data CONFIDENTIAL 4.4.13 Judgment threshold adjustment for blank originals (common for copy and scan) The judgment level is adjusted for automatic identification of whether the original set is blank or not. This adjustment is made when “OMIT BLANK PAGE” is selected on the control panel.
Page 81: Color Conversion Table Selection
Oki Data CONFIDENTIAL 4.4.15 Color conversion table selection The color conversion table for each original mode at color scanning can be selected as follows. <Adjustment Mode (05)> Code Original mode Item to be adjusted Remarks 8305 Text/Photo Color conversion 0: Color conversion for text or photo...
Page 82: Image Quality Adjustment (Fax Function)
Oki Data CONFIDENTIAL Image Quality Adjustment (FAX Function) 4.5.1 Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. <Adjustment Mode (05)> Original mode Color Item to be Remarks Text/ mode...
Page 83 Oki Data CONFIDENTIAL 4.5.2 Background offsetting adjustment for RADF (common for copy, scan and fax) The background level for scanning originals with the RADF is adjusted when the background fogging at the scanning of a manually-set original and an original used with the RADF is different.
Page 84: General Descriptions
Oki Data CONFIDENTIAL eRROR CODe aND TROUBLesHOOTING General Descriptions This chapter explains the procedures for solving troubles occurring in the equipment. When a trouble occurs, check if an error code is displayed on the LCD screen of the control panel first. If displayed, refer to“ P. 5-4 “5.2 Error Code List”” to figure out the classification and contents of the error, and then refer to “...
Page 85: Collection Of Debug Logs With A Usb Device
Oki Data CONFIDENTIAL 5.1.2 Collection of debug logs with a USB device [1] General description The purpose of collecting the debug logs is to acquire the information for analyzing problems which occurred during the MFP’s operation. In such a case, you can collect the debug logs by inserting a USB device into the MFP.
Page 86 Oki Data CONFIDENTIAL Notes: • Do not remove the USB device while the LED in the MFP is blinking. • If the LED does not start blinking after the USB device is inserted and a few minutes have passed, try the procedure from step 1 again.
Page 87: Error Code List
Oki Data CONFIDENTIAL Error Code List The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or “CALL SERVICE” symbol is blinking. Notes: For the error codes not described in this guide, refer to the Hardware Guide.
Page 88: Service Call
Oki Data CONFIDENTIAL 5.2.2 Service call Error code Classification Contents Troubleshooting CB30 Finisher related Stacker motor abnormality P. 5-32 service call CB40 Rear alignment HP abnormality P. 5-32 CB50 Stapler motor HP abnormality P. 5-33 CC03 Download abnormality P. 5-33...
Page 89 Oki Data CONFIDENTIAL Error code Classification Contents Troubleshooting F101_5 Other service Partition mount error: The HDD cannot be connected P. 5-48 call (mounted) caused by damage to the “/registration” partition. F101_6 Partition mount error: The HDD cannot be connected P. 5-49 (mounted) caused by damage to the “/backup”...
Page 90 Oki Data CONFIDENTIAL Error code Classification Contents Troubleshooting F113 Communication Scanner software error P.5-42 related service F114 Scanner CPU exception P.5-42 call F120 Other service Database abnormality: Database is not operating P. 5-61 call normally. F121 Database abnormality (user information P.
Page 91: Error In Internet Fax / Scanning Function
Oki Data CONFIDENTIAL 5.2.3 Error in Internet FAX / Scanning Function 1. Internet FAX related error Error code Classification Troubleshooting 1C10 System access abnormality P. 5-67 1C11 Insufficient memory P. 5-67 1C12 Message reception error P. 5-67 1C13 Message transmission error P.
Page 92 Oki Data CONFIDENTIAL 2. RFC related error Message displayed in the Error code Contents Troubleshooting Web Page screen 2500 Syntax error, command HOST NAME error (RFC: 500) P. 5-69 unrecognized Destination mail address error (RFC: 500) Terminal mail address error...
Page 93 Oki Data CONFIDENTIAL 3. Electronic Filing related error Message displayed in the Error code Contents Troubleshooting Web Page screen 2B11 Job status failed. JOB status abnormality P. 5-69 2B20 Failed to access file. File library function error P. 5-69 2B30 Insufficient disk space.
Page 94 Oki Data CONFIDENTIAL 4. Remote scanning related error Message displayed in the Error code Contents Troubleshooting Web Page screen 2A20 Failed to acquire resource System management module resource P. 5-70 acquiring failure 2A31 WS Scan function is not Disabled WS Scan P.
Page 95 Oki Data CONFIDENTIAL 5. E-mail related error Message displayed in the Error code Contents Troubleshooting Web Page screen 2C10 Illegal Job status System access abnormality P. 5-71 2C11 Not enough memory Insufficient memory P. 5-71 2C12 Illegal Job status Message reception error P.
Page 96 Oki Data CONFIDENTIAL 6. File sharing related error Message displayed in the Error code Contents Troubleshooting Web Page screen 2D10 Illegal Job status System access abnormality P. 5-73 2D11 Not enough memory Insufficient memory P. 5-73 2D12 Illegal Job status Message reception error P.
Page 97 Oki Data CONFIDENTIAL Message displayed in the Error code Contents Troubleshooting Web Page screen 2DA4 Sent Fax Documents in Manual deletion of transmitted FAX shared folder deleted upon documents completed properly. user’s request. 2DA5 Received Fax Documents in Manual deletion of received FAX shared folder deleted upon documents completed properly.
Page 98 Oki Data CONFIDENTIAL 7. E-mail reception related error Message displayed in the Error code Contents Troubleshooting Web Page screen 3A10 MIME Error has been E-mail MIME error P. 5-76 detected in the received mail. 3A20 Analyze Error has been E-mail analysis error P.
Page 99 Oki Data CONFIDENTIAL Message displayed in the Error code Contents Troubleshooting Web Page screen 3D10 SMTP Destination Error has Destination address error P. 5-78 been detected in the received mail. This mail was deleted. 3D20 Offramp Destination Offramp destination limitation error P.
Page 100: Printer Function Error
Oki Data CONFIDENTIAL 5.2.4 Printer function error Following codes are displayed at the end of the user name on the print job log screen. Error code Contents Troubleshooting 4011 Print job cancellation - Print job (copy, list print, network print) is deleted P.
Page 101 Oki Data CONFIDENTIAL Error code Contents Troubleshooting 4412 Double-sign encoding error: A double-sign encoding error occurred P. 5-80 because the PDF file is encrypted in a forbidden language or in a language not supported. 4611 Font download failure (exceeding maximum number of registrations): A P.
Page 102: Web Page Related Error/Communication Error With External Application
Oki Data CONFIDENTIAL 5.2.5 Web Page related error/Communication error with external application Message displayed in the Error code Contents Troubleshooting Web Page screen 5010 Internal setting error: There is a print job, P. 5-82 a proof print job, a private print job, a...
Page 103: Mfp Access Error
Oki Data CONFIDENTIAL 5.2.6 MFP access error Message displayed in the Error code Contents Troubleshooting Web Page screen 6007 Failed user login Unsuccessful User Login to MFP: User P. 5-86 authentication cannot be done because connection to the authentication server has failed.
Page 104: Maintenance Error
Oki Data CONFIDENTIAL 5.2.7 Maintenance error Message displayed in the Error code Contents Troubleshooting Web Page screen 7101 Failed to update Copier System firmware installation failure P. 5-88 Firmware 7103 Failed to update Copier Engine firmware installation failure P. 5-88...
Page 105: Network Error
Oki Data CONFIDENTIAL 5.2.8 Network error Message displayed in the Error code Contents Troubleshooting Web Page screen 8000 Static IPv4 duplicated IPv4 address overlaps. P. 5-93 address detected 8011 Link Local address of IPv6 Linklocal Address Conflict P. 5-93 was duplicated.
Page 106 Oki Data CONFIDENTIAL Message displayed in the Error code Contents Troubleshooting Web Page screen 8045 Peer IP Address mismatch Ipsec error for peer ip mismatch P. 5-98 8046 Local IP Address mismatch Ipsec error for local ip mismatch P. 5-98...
Page 107 Oki Data CONFIDENTIAL Message displayed in the Error code Contents Troubleshooting Web Page screen 8129 Active Directory Domain - Active Directory Domain - Kerberos P. 5-102 Kerberos Ticket has expired Ticket has expired and cannot be used and cannot be used for...
Page 108: Error History
Oki Data CONFIDENTIAL 5.2.9 Error history In the setting mode (08-9703), the latest twenty groups of error data will be displayed. Display example EA10 99999999 2013 04 14 17 57 32 2362_1000_0000_0 _XXXXXXXXXX Error code Total counter YYYY MM DD HH MM SS...
Page 109 Oki Data CONFIDENTIAL Color mode 0: Auto color 1: Full color 2: Black 3: Unused 4: Twin color copy 5: Gray scale 6: Unused 7: Image smoothing Media type 0: Plain 1: Thick1 2: Thick2 3: Thick3 4: Thick4 5: Thick5...
Page 110: Diagnosis And Prescription For Each Error Code
Oki Data CONFIDENTIAL Diagnosis and Prescription for Each Error Code 5.3.1 Check item Check item Contents Sensor check • Check the sensor in the test mode. • Check that there is no dust on the sensor. • Check that the actuator is correctly operated.
Page 111: Paper Jam In Finisher Section
Oki Data CONFIDENTIAL 5.3.2 Paper jam in finisher section [ea10] Paper not detected Classification Error content Paper jam in finisher section Paper was not detected at the finisher within the set period after the paper was fed by the main unit.
Page 112 Oki Data CONFIDENTIAL [ea26] Paper transport jam (stop command request) Classification Error content Paper jam in finisher section Main unit requested finisher to stop operating while finisher was feeding paper. Check item Measures Transport path If there is paper in the paper transport path, remove the paper.
Page 113 Oki Data CONFIDENTIAL [ea2B] Paper transport jam (exit transport sensor) Classification Error content Paper jam in finisher section Paper stayed for longer than set period at exit transport sensor while being transported in finisher transport path. Check item Measures Transport path If there is paper in the paper transport path, remove the paper.
Page 114 Oki Data CONFIDENTIAL [ea40] side cover open jam Classification Error content Paper jam in finisher section Jam occurred because finisher’s side cover was opened while finisher was transporting paper. Check item Measures Transport path If there is paper in the paper transport path, remove the paper.
Page 115: Finisher Related Service Call
Oki Data CONFIDENTIAL 5.3.3 Finisher related service call [CB30] stacker motor abnormality * If [EAF8] occurs two times consecutively, it becomes a [CB30] error. Classification Error content Finisher related service call Stacker motor position detection error Check item Measures Stack home position sensor •...
Page 116 Oki Data CONFIDENTIAL [CB50] stapler motor HP abnormality * If [EAF2] occurs two times consecutively, it becomes a [CB50] error. Classification Error content Finisher related service call Stapler motor HP abnormality Check item Measures Stapler • Connector check (P9-1) • Harness check Stapler motor •...
Page 117 Oki Data CONFIDENTIAL [CC91] ejector abnormality * If [EAF3] occurs two times consecutively, it becomes a [CC91] error. Classification Error content Finisher related service call Ejector abnormality Check item Measures Ejector home position sensor • Sensor check (S7) • Connector check (P7-16) •...
Page 118 Oki Data CONFIDENTIAL [CC96] Lever path HP abnormality * If [EAF5] occurs two times consecutively, it becomes a [CC96] error. Classification Error content Finisher related service call Lever path HP abnormality Check item Measures Lever path home position • Sensor check (S15) sensor •...
Page 119 Oki Data CONFIDENTIAL [eaF2] stapler motor HP abnormality Classification Error content Finisher related service call Stapler motor HP abnormality Check item Measures Stapler • Connector check (P9-1) • Harness check Stapler motor • Motor check (M9) • Connector check (P9-1) •...
Page 120 Oki Data CONFIDENTIAL [eaF4] Paper support HP abnormality Classification Error content Finisher related service call Paper support HP abnormality Check item Measures Paper support home position • Sensor check (S6) sensor • Connector check (P7-13) • Harness check Paper support motor •...
Page 121 Oki Data CONFIDENTIAL [eaF6] Front alignment HP abnormality Classification Error content Finisher related service call Front alignment HP abnormality Check item Measures Front alignment plate home • Sensor check (S4) position sensor • Connector check (P8-3) • Harness check Front alignment motor •...
Page 122 Oki Data CONFIDENTIAL [eaF8] stacker motor position detection error Classification Error content Finisher related service call Stacker motor position detection error Check item Measures Stack home position sensor • Sensor check (S9) • Connector check (P7-11) • Harness check Stacker motor •...
Page 123: Communication Related Service Call
Oki Data CONFIDENTIAL 5.3.4 Communication related service call [F070] Communication error between sYs board and PU board Classification Error content Communication related Communication error between SYS board and PU board service call Check item Measures Error code • Turn the power OFF and then back ON using the main power switch, and then check if the error code changes to another one.
Page 124 Oki Data CONFIDENTIAL Proce- Check item Measures dure Board check • Check if the connector CN118, CN119 on the SYS board and the connector CUIF0, CUIF1 on the PU board are completely inserted. • Check if the connector pin between the SYS board (connector CN118, CN119) and the PU board (connector CUIF0, CUIF1) is disconnected.
Page 125: Scanner Related Service Call
Oki Data CONFIDENTIAL 5.3.5 Scanner related service call [F112] Communication error between system-CPU and scanner-CPU detected by scanner-CPU [F113] scanner software error [F114] scanner CPU exception Classification Error content Scanner related service call [F112] Communication error between System-CPU and Scanner-CPU...
Page 126: Circuit Related Service Call
Oki Data CONFIDENTIAL 5.3.6 Circuit related service call [F090] sRam abnormality on the sYs board Classification Contents Circuit related service call SRAM abnormality on the SYS board Check item Measure SRAM Check the connection of SRAM 1. Turn the power OFF, and start up the Setting Mode (08).
Page 127: Other Service Call
Oki Data CONFIDENTIAL 5.3.7 Other service call [F100_0] HDD format error (Operation failure of key data) Classification Contents Other service call HDD format error: Operation of HDD key data fails. Check item Measures Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure.
Page 128 Oki Data CONFIDENTIAL [F100_2] HDD format error (HDD encryption key data damaged - both boards) Classification Contents Other service call HDD format error: Encryption key data of both the SYS board and the SRAM board for the SYS board are damaged.
Page 129 Oki Data CONFIDENTIAL [F101_0] HDD connection error (HDD connection cannot be detected.) [F101_1] Root partition mount error (HDD formatting fails.) [F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.)
Page 130 Oki Data CONFIDENTIAL [F101_4] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/work” partition.) Classification Contents Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 4: Partition mount error (The “/work” partition is damaged.)
Page 131 Oki Data CONFIDENTIAL [F101_5] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/registration” partition.) Classification Contents Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 5: Partition mount error (The “/registration” partition is damaged.)
Page 132 Oki Data CONFIDENTIAL [F101_6] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/backup” partition.) Classification Contents Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 6: Partition mount error (The “/backup” partition is damaged.)
Page 133 Oki Data CONFIDENTIAL [F101_7] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/imagedata” partition.) Classification Contents Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 7: Partition mount error (The “/imagedata” partition is damaged.)
Page 134 Oki Data CONFIDENTIAL [F101_8] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/storage” partition.) Classification Contents Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 8: Partition mount error (The “/storage” partition is damaged.)
Page 135 Oki Data CONFIDENTIAL [F101_9] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/encryption” partition.) Classification Contents Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 9: Partition mount error (The “/encryption” partition is damaged.)
Page 136 Oki Data CONFIDENTIAL [F102] HDD start error [F103] HDD transfer time-out [F104] HDD data error [F105] HDD other error Classification Contents Other service call HDD start error: HDD cannot become “Ready” state. HDD transfer time-out: Reading/writing cannot be performed in the specified period of time.
Page 137 Oki Data CONFIDENTIAL [F106_1] aDI-HDD error: HDD type detection error Classification Error item Other service call ADI-HDD error: HDD type detection fails. Check item Measures Setting If the error is not recovered after rebooting the equipment or no abnormality is found on any check items for the HDD, reinstall the system software.
Page 138 Oki Data CONFIDENTIAL [F106_3] aDI-HDD error: aDI authentication admin Password generation error Classification Error item Other service call ADI-HDD error: The generation of ADI authentication Admin Password fails. Check item Measures Setting Reinstall the system firmware. Reinstall the system software.
Page 139 Oki Data CONFIDENTIAL [F109_0] key consistency error (Consistency check operation error) Classification Contents Other service call Key consistency error - Key consistency check on each key data fails. Check item Measures Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure.
Page 140 Oki Data CONFIDENTIAL [F109_3] key consistency error (HDD encryption parameter damage) Classification Contents Other service call Key consistency error - Parameter used for HDD partition encryption are damaged. Check item Measures Encryption key status Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup confirmation Restore.
Page 141 Oki Data CONFIDENTIAL [F109_4] key consistency error (license data damage) Classification Contents Other service call Key consistency error - The license data are damaged. Check item Measures Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup...
Page 142 Oki Data CONFIDENTIAL [F109_5] key consistency error (encryption key for aDI-HDD is damaged) Classification Contents Other service call Key consistency error - Encryption key for ADI-HDD is damaged. Check item Measures Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup...
Page 143 Oki Data CONFIDENTIAL SRAM Key FROM Key Measure Status Status KeyMismatch KeyMismatch <The error occurs when the SYS board is replaced> Recover the encryption key on the SYS board. (Transfer the license from SYS- SRAM to SYS-FROM.)  P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS board”([C] Restore ADI key)
Page 144 Oki Data CONFIDENTIAL SRAM Key FROM Key Measure Status Status KeyNull/ KeyNull/ <No USB backup data> KeyBroken KeyBroken 1. Create the partition in the HDD, and reinstall the system software.  P. 6-13 “6.2.3 Precautions and procedures when replacing the HDD”(Perform step 3 or later in “[E] Replace / Format HDD”)
Page 145 Oki Data CONFIDENTIAL [F121] Database abnormality (user information management database) Classification Error item Other service call Login after the startup fails in any starting mode because user management database is corrupted. Check item Measures Setting 1. Delete the log in the following procedure:[5] + [C] + [POWER] → 4.
Page 146 Oki Data CONFIDENTIAL [F130] Invalid maC address Classification Contents Other service call Invalid MAC address Check item Measures Setting Compare the serial number of the equipment with a number displayed with 08-9601. If they are different, enter the correct serial number at 08- 9601, 08-9083.
Page 147 Oki Data CONFIDENTIAL [F200] Data Overwrite option (GP-1070) disabled Classification Contents Other service call Data Overwrite option (GP-1070) disabled Check item Measures Setting Perform firmware installation (all firmware: OS, HDD, SYS, Engine Main Firmware, and Scanner Firmware) with the USB device.
Page 148 Oki Data CONFIDENTIAL [F520] Operating system start error Classification Error item Other service call The operating system fails to start. Check item Measures Setting 1. Reboot. 2. If it has still not recovered, reinstall the system software. 3. If it still persists after step 2, perform [3] + [C] + [POWER] → 3, and then reinstall the system software.
Page 149 Oki Data CONFIDENTIAL [F700] Overwrite error Classification Error item Other service call Overwriting fails. Check item Measures Setting • If a service call occurs again after the reboot, replace the HDD. [F800] Date error Classification Error item Other service call...
Page 150: Error In Internet Fax / Scanning Function
Oki Data CONFIDENTIAL 5.3.8 Error in Internet FAX / Scanning Function Notes: • When formatting the HDD ([5] + [C] + [POWER] ON → → [1]), all data in the shared folder, Electronic Filing, Address Book, template, etc. are erased. Back up these data before the initialization.
Page 151 Oki Data CONFIDENTIAL [1C63] Terminal IP address unset Reset the Terminal IP address. Turn the power OFF and then back ON. Perform the job in error again. [1C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again.
Page 152 Oki Data CONFIDENTIAL RFC related error [2500] HOsT Name error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail address error (RFC: 500) [2501] HOsT Name error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail address error (RFC: 501) Check if the Terminal mail address and Destination mail address are correct.
Page 153 Oki Data CONFIDENTIAL [2B51] List library error Check if the Function list can be printed. If it can be printed, retry the job in error. If it cannot, replace the main memory. If it still cannot be printed, initialize the HDD ([5] + [C] + [POWER] ON → [3] → [1]) [2Ba0] Invalid Box password Check if the password is correct.
Page 154 Oki Data CONFIDENTIAL [2a60] Ws scan user authentication failure • When “1” (TTEC’s WIA driver) is set for 08-9749 and also Windows Fax&Scan is used Check if the user name that you used to log in Windows is a name registered as a user.
Page 155 Oki Data CONFIDENTIAL [2C30] Directory creation failure [2C31] File creation failure [2C33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity.
Page 156 Oki Data CONFIDENTIAL [2C6a] HOsT Name error (No RFC error) Check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. [2C6B] Terminal mail address error Check the SMTP Authentication method.
Page 157 Oki Data CONFIDENTIAL [2D14] Invalid parameter When a template is used, form the template again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [2D15] exceeding the maximum size for file sharing Divide the file in error into several files and retry.
Page 158 Oki Data CONFIDENTIAL [2D67] FTP service not available Check if the setting of FTP service is valid. [2D68] File sharing service not available Check if the setting of SMB is valid. [2D69] NetWare service not available Check if the Netware setting is enabled.
Page 159 Oki Data CONFIDENTIAL [2e40] Image conversion abnormality in UsB storage Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and then perform the job in error again. [2e43] encryption failure in UsB storage Turn the power OFF and then back ON.
Page 160 Oki Data CONFIDENTIAL [3a50] Insufficient HDD capacity error These errors occur when the HDD capacity is not sufficient for a temporary concentration of the jobs, etc. Request the sender to retransmit after a certain period of time, or divide the mail into more than one.
Page 161 Oki Data CONFIDENTIAL [3C70] Power failure error Check if the mail is recovered after turning ON the power again. Request the sender to retransmit the mail if it is not recovered. [3C90] OffRamp Fax transmission disable error OffRamp Fax transmission disable error has been detected in the received mail.
Page 162: Printer Function Error
Oki Data CONFIDENTIAL 5.3.9 Printer function error [4011] Print job cancellation This message appears when deleting the job on the screen. [4021] Print job power failure When there are running jobs, perform the job in error again after the completion of the running jobs.
Page 163 Oki Data CONFIDENTIAL [4213] File storing limitation error The file storing function is set to “disabled”. Check the settings of the equipment. [4214] Fax/Internet Fax transmission limitation error Check the settings of this equipment. [4221] Private-print-only error Select “Private print”, and then perform the printing again.
Page 164 Oki Data CONFIDENTIAL [4F10] system abnormality (1) Perform the job in error again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. (2) Collect the debug log with USB device.  P. 5-2 “5.1.2 Collection of debug logs with a USB device”...
Page 165: Web Page Related Error/Communication Error With External Application
Oki Data CONFIDENTIAL 5.3.10 Web Page related error/Communication error with external application [5010] Internal setting error Classification Error item Communication error with There is a print job, a proof print job, a private print job, a print job external application without a set department code, a scan job or a fax job remaining in this equipment.
Page 166 Oki Data CONFIDENTIAL [5016] expired ssL certificate Classification Error item Communication error with SSL certificate is expired. external application Check item Measures Setting Set the correct time. [5017] Other ssL certificate related error Classification Error item Communication error with SSL certificate is invalid.
Page 167 Oki Data CONFIDENTIAL [501B] No URL (host/port) or invalid path Classification Error item Communication error with Initial URL is invalid. external application Check item Measures Setting Set the correct initial URL. [5030] HTTP communication error Classification Error item Communication error with...
Page 168 Oki Data CONFIDENTIAL [5BD0] Power failure during restoration Classification Error item Web Page related error Check item Measures Setting • Check if the power cable is connected properly and is inserted securely. • Check if the power voltage is unstable.
Page 169: Mfp Access Error
Oki Data CONFIDENTIAL 5.3.11 MFP access error [6007] Unsuccessful User Login to mFP Classification Error item MFP access error User authentication cannot be done because connection to the authentication server has failed. Check item Measures Setting Check if the operating status of the server and connection from an MFP have been confirmed.
Page 170 Oki Data CONFIDENTIAL [6041] Card authentication: Card related error Classification Error item MFP access error Card data cannot be obtained correctly. Check item Measures Setting Reattempt scanning. If the error still occurs after reattempting scanning for several times, card data may be corrupted or the card reader may be out of order.
Page 171: Maintenance Error
Oki Data CONFIDENTIAL 5.3.12 Maintenance error [7101] system firmware installation failure [7103] engine firmware installation failure [7105] scanner firmware installation failure [7111] Patch installation failure [7113] Plug-in installation failure [7115] HDD data installation failure [7119] PFC firmware installation failure Classification...
Page 172 Oki Data CONFIDENTIAL [711D] License key returning failure Classification Error item Maintenance error The one-time dongle license fails to be returned to USB device. Check item Measures Setting Return the license to the USB device used for installing the license.
Page 173 Oki Data CONFIDENTIAL [71aC] File save error during certificate acquisition from sCeP server Classification Error item Maintenance error File save error occurred during certificate acquisition from SCEP server. Check item Measures Setting File saving failed for some reason. If the error still occurs after rebooting the equipment, start up using the following procedure: [3] + [C] + [POWER] →...
Page 174 Oki Data CONFIDENTIAL [7265] sU Recovery installation failure Classification Error item Maintenance error SU Recovery installation failure Check item Measures Setting SU Recovery installation failed. Reinstall the firmware. [7267] PU firmware installation failure Classification Error item Maintenance error PU firmware installation failure...
Page 175 Oki Data CONFIDENTIAL [7271] Duplex installation failure Classification Error item Maintenance error Duplex installation failure Check item Measures Setting Duplex installation failed. Reinstall the firmware. 5-92 / 45641001TH Rev.1...
Page 176: Network Error
Oki Data CONFIDENTIAL 5.3.13 Network error [8000] static IPv4 address conflict Classification Error item Network error IPv4 address overlaps. Check item Measures Setting Check if the same IP address is not used by other machine. [8011] Linklocal address Conflict Classification...
Page 177 Oki Data CONFIDENTIAL [8023] Can not contact authentication server/switch Classification Error item Network error Failed in connection to authentication server and switch. Check item Measures Setting Check connectivity to switch or server. [8024] Certificate verification Failure Classification Error item Network error Failed in verification of certificate.
Page 178 Oki Data CONFIDENTIAL [8034] Ikev1 invalid certificate Classification Error item Network error Ipsec error if invalid certificate uploaded Check item Measures Setting Check the CA and User certificate in MFP and peer machine. [8035] Ikev1 certificate not supported Classification Error item...
Page 179 Oki Data CONFIDENTIAL [8039] Ikev1 invalid signature Classification Error item Network error Ipsec error for invalid signaturer for certificate Check item Measures Setting Mismatch in Signature payload (MAC or IV). Check the CA and user certificate in MFP and peer machine.
Page 180 Oki Data CONFIDENTIAL [803e] Ikev2 IsakmP sa unavialable Classification Error item Network error Ipsec error if ISAKMP SA is not created of destroyed due to some uncertain condition Check item Measures Setting Restart IPsec service on Peer and retry. [803F] Ikev2 cryptographic operation failed...
Page 181 Oki Data CONFIDENTIAL [8043] IPsec Ike version mismatch Classification Error item Network error Ipsec error if ike version is not matching Check item Measures Setting Mismatch in IKE version. Check the IKE version in MFP and peer. [8044] IPsec encaptulation mismatch...
Page 182 Oki Data CONFIDENTIAL [8049] IPsec Remote IP mismatch Classification Error item Network error IPsec error for remote IP mismatch Check item Measures Setting Remote traffic selector mismatch. Check the source address/port in IPsec filter. [804a] IPsec Ike timeout Classification Error item...
Page 183 Oki Data CONFIDENTIAL [8069] Invalid TsIG/sIG(0) key file Classification Error item Network error This message is displayed when the key file for SIG(0) or TSIG is invalid. Check item Measures Setting Verify the TSIG/SIG(0) key files used. [8101] Wireless association with access point failure...
Page 184 Oki Data CONFIDENTIAL [8122] Domain - Invalid Username or Password Classification Error item Network error The user name or password of the domain authentication is not valid and the user cannot log on. Check item Measures Setting Check if the user name or password is correctly entered. Enter them by specifying the upper and lower case letters correctly.
Page 185 Oki Data CONFIDENTIAL [8127] Domain - Invalid logon hours for the User Classification Error item Network error The user log-on time is invalid at domain authentication and the user cannot log-on. Check item Measures Setting Check the log-on time setting of the user account in “Active Directory User and Computer”.
Page 186: Other Errors
Oki Data CONFIDENTIAL Other errors 5.4.1 Equipment operation disabled after the installation of option(s) Check if the optional board is installed properly. 5.4.2 Wireless LAN connection disabled The connection state and settings of the Wireless LAN can be checked with [USER FUNCTIONS] →...
Page 187: Removal And Installation Of Pc Boards/Hdd
Oki Data CONFIDENTIAL RePLaCemeNT OF PC BOaRDs/HDD Removal and Installation of PC Boards/HDD Refer to the Hardware Guide for the removal and installation procedures of the PC boards other than the SYS board, HDD, and SRAM board <for SYS board>.
Page 188 Oki Data CONFIDENTIAL (3) Open the front cover and remove two screws. Fig.6-5 (4) Release 2 latches. As shown in the figure, insert a flathead screwdriver into the groove and push it in the direction of the arrow to release the latches.
Page 189 Oki Data CONFIDENTIAL (5) Release 2 latches. As shown in the figure, insert a flathead screwdriver into the groove and push it in the direction of the arrow to release the latches. Notes: When using tools, be sure not to put your face and hands in the direction in which force will be applied;...
Page 190: Sys Board Cover
Oki Data CONFIDENTIAL (7) Pull the bottom of the cover outward, release the latch, and remove the cover. Fig.6-10 6.1.2 SYS Board cover (1) Take off the right side cover.  P. 6-1 “6.1.1 Right side cover” (2) Remove 15 screws, and take off the SYS board cover.
Page 191: Sys Board
Oki Data CONFIDENTIAL 6.1.3 SYS board (1) Take off the right side cover.  P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover.  P. 6-4 “6.1.2 SYS Board cover” (3) Take off the fax unit if it’s installed.
Page 192: Hard Disk (Hdd)
Oki Data CONFIDENTIAL (6) Remove 8 screws, and then take off the SYS board. Notes: When removing the SYS board, do not apply pressure to the heat sink, memory or SRAM board by holding them too firmly. Fig.6-14 6.1.4 Hard disk (HDD) (1) Take off the right side cover.
Page 193 Oki Data CONFIDENTIAL (5) Remove 3 screws. Fig.6-16 (6) Remove 4 screws and take off the hard disk. Fig.6-17 6-7 / 45641001TH Rev.1...
Page 194: Sram Board
Oki Data CONFIDENTIAL 6.1.5 SRAM board <for SYS board> (1) Take off the right side cover.  P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover.  P. 6-4 “6.1.2 SYS Board cover” (3) Take off the fax unit if it’s installed.
Page 195: Fax Unit
Oki Data CONFIDENTIAL 6.1.6 FAX unit (1) Take off the right side cover.  P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover.  P. 6-4 “6.1.2 SYS Board cover” (3) Remove 2 screws. Fig.6-20 (4) Unplug the connectors and cable connected to the SYS board.
Page 196: Precautions, Procedures And Settings For Replacing Pc Boards And Hdd
Oki Data CONFIDENTIAL Precautions, Procedures and Settings for Replacing PC Boards and HDD 6.2.1 Precautions when replacing PC boards • The ID for each equipment is registered on the PU board, the SYS board and SU board. So, if their replacement is required, be sure to replace only one board at a time. Do not replace the SYS board and the SRAM board (for the SYS board) together.
Page 197: Hdd Fault Diagnosis
Oki Data CONFIDENTIAL 6.2.2 HDD fault diagnosis This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD failure can be diagnosed or predicted with the information displayed. 1. Display The following screen is displayed with setting code 08-9065. You can also refer to the same information by pressing the [ON/OFF] button while pressing [5] and [C] simultaneously and then selecting “5.
Page 198 Oki Data CONFIDENTIAL 3. ID=05 and c5 Name Description Remarkd Re-allocated Sector The number of sectors reassigned This value tends to Count increase at HDD failure. Current Pending The number of candidate sectors to be reassigned This value tends to...
Page 199: Precautions And Procedures When Replacing The Hdd
Oki Data CONFIDENTIAL 6.2.3 Precautions and procedures when replacing the HDD Notes: • When the HDD is replaced, it is necessary to back up the data in the HDD before replacing and to recover them after replacing. • To maintain the security, ask users to perform the backup/restore for users’ data/information in the HDD.
Page 200: Replacing The Hdd
Oki Data CONFIDENTIAL [a] Back up in HDD Ask the user (machine administrator) to back up the data in the HDD. Refer to the table below for the type of data, availability and method of backup. Type of data in HDD...
Page 201 Oki Data CONFIDENTIAL [D] erase HDD In case of the ADI-HDD: (1) Turn the power ON while pressing [4] and the [CLEAR] button simultaneously. (2) Key in [1] to select “1: Revert factory install status HDD.” and then press the [START] button.
Page 202 Oki Data CONFIDENTIAL [F] Reset user’s setting items and restore data/information Ask the user (machine administrator) to reset the user’s setting items and to restore data or information. Refer to the following for the reset and restore: Items to reset/restore...
Page 203 Oki Data CONFIDENTIAL [I] adjust image quality (1) Start up with the Adjustment mode (05). (2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.) (3) Perform “Automatic gamma adjustment”...
Page 204: Precautions And Procedures When Replacing The Sys Board
Oki Data CONFIDENTIAL 6.2.4 Precautions and Procedures when replacing the SYS board A procedure for SYS board replacement is shown below. Start [A] Return License [B] Replace the SYS board [C] Restore ADI key [D] Restore encryption key [E] Restore license...
Page 205 Oki Data CONFIDENTIAL (7) After 10 to 40 seconds passes, the screen for notifying the success of performance is displayed. Then press the [OK] button. If this screen is not displayed or the screen for notifying the failure of performance is displayed, quit this operation by pressing the [NO]/[CLOSE] button.
Page 206 Oki Data CONFIDENTIAL [D] Restore encryption key Notes: If turning the power ON while pressing [3] and the [CLEAR] button simultaneously or restoring the key is not possible, update the system firmware using the download jig, and then perform this procedure again.
Page 207 Oki Data CONFIDENTIAL [G] Reinstall license If the license was returned in “[A] Return License”, reinstall it with the following procedure. (1) Turn the power ON while pressing [0] and [8] simultaneously. (2) Enter the password, and then press the [OK] button.
Page 208 Oki Data CONFIDENTIAL 6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board) Notes: Do not replace the HDD and the SRAM board (for the SYS board) together. Be careful not to damage the board when replacing the SRAM board.
Page 209 Oki Data CONFIDENTIAL [a] Backup sRam Notes: If “[A] Backup SRAM” fails, proceed to “[B] Return License”. If “[A] Backup SRAM” succeeds, proceed to “[C] Replace SRAM board”. (1) Turn the power ON while pressing [6] and the [CLEAR] button simultaneously.
Page 210 Oki Data CONFIDENTIAL [C] Replace sRam board (1) Confirm that the power is turned OFF. (2) Take off the Fax Unit (GD-1340) if it is installed. (3) Replace the SRAM board (for the SYS board).  P. 6-8 “6.1.5 SRAM board <for SYS board>”...
Page 211 Oki Data CONFIDENTIAL [G] Backup aDI key If the ADI-HDD is installed, follow the steps below. To confirm the type of device, start up the equipment in the 4C mode. (1) Turn the power ON while pressing [3] and the [CLEAR] button simultaneously.
Page 212 Oki Data CONFIDENTIAL [J] Initialize sRam board (1) Start up with the Setting Mode (08). (2) Initialize the SRAM error. 1. When “SRAM REQUIRES INITIALIZATION” is displayed on the LCD, check the destination and then press the [START] button. If the destination is not correct, key in the correct one and then press the [START] button.
Page 213 Oki Data CONFIDENTIAL [L] enable HDD encryption If the HDD encryption function is used, follow the procedure below. (1) Start up with the Setting mode (08). (2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.)
Page 214: Precautions And Procedures When Replacing The Pu Board
Oki Data CONFIDENTIAL 6.2.6 Precautions and Procedures when replacing the PU board Refer to the Hardware Guide for the replacement procedure of the PU board. 6.2.7 Precautions and Procedures when replacing the SU board Refer to the Hardware Guide for the replacement procedure of the SU board.
Page 215: License Re-Registration Using The One-Time Dongle
Oki Data CONFIDENTIAL 6.2.9 License re-registration using the one-time dongle [1] Re-registration when the board is replaced The license registered using the one-time dongle can be re-registered only in the same equipment. When the SYS board or SRAM board (for SYS board) is replaced, follow the procedures for re-registration given below.
Page 216 Oki Data CONFIDENTIAL (6) The Remove screen is displayed. Then press the [YES] button. If this screen is not displayed, check that the one-time dongle is installed in the equipment properly. (7) After 10 to 40 seconds have passed, the screen for notifying the success of the performance is displayed.
Page 217: Precautions For Installation Of Gp-1070 And Disposal Of Hdd/ Board
Oki Data CONFIDENTIAL Precautions for Installation of GP-1070 and Disposal of HDD/ Board 6.3.1 Precautions for Installation of GP-1070 When installing the Data Overwrite Enabler (GP-1070), perform the following setting: 3C->6. Erase HDD Securely : HDD securely erasing This setting is the overwriting method complying with DoD 5220.22-M.
Page 218: Remote Service
Oki Data CONFIDENTIAL RemOTe seRVICe There are following functions as Remote Service. 1. Auto Supply Order Automatically orders the toner by FAX or E-mail. 2. Service Notification Notifies the status of the equipment to the service technician by E-mail or FAX.
Page 219 Oki Data CONFIDENTIAL (2) Touch Panel Setting Each item is set from the Auto Supply Order screen on the touch panel. Entering the password and customer information is required because the setting is made from the ADMIN screen. Setting it with the administrator is a must.
Page 220 Oki Data CONFIDENTIAL • E-mail information of this equipment (common information) [ADMIN] > [E-MAIL] FROM ADDRESS E-mail address of this equipment (*) FROM NAME E-mail username of this equipment * When sending an E-mail, validity of the address is checked. If the address is invalid, it is not sent.
Page 221: Setting Procedure
Oki Data CONFIDENTIAL 7.1.3 Setting procedure (1) Start up the self-diagnosis setting mode 08-9783, and then change the setting value to “0”. (2) Turn the power OFF, and then ON. (3) Press the [USER FUNCTIONS] button to enter the user function screen.
Page 222 Oki Data CONFIDENTIAL (7) The SERVICE screen is displayed. Fig. 7-3 (8) Press the [SUPPLY ORDER SETUP] button. Fig. 7-4 (9) Press the [ORDER INFORMATION] button. (10) The ORDER INFORMATION screen is displayed. Fig. 7-5 7-5 / 45641001TH Rev.1...
Page 223 Oki Data CONFIDENTIAL (11) Press the buttons on the screen of ORDER INFORMATION to set the required item. [FAX]/[MAIL]/ [OFF] Select the [FAX] or the [MAIL] button for the transmitting way of order. (HTTP has not been supported yet.) [OFF]: Turn off the AUTO SUPPLY ORDER function.
Page 224 Oki Data CONFIDENTIAL (16) The SERVICE screen is displayed. Fig. 7-7 (17) Press the [SERVICE INFORMATION] button. (18) The CUSTOMER/SERVICE TECHNICIAN screen is displayed. Fig. 7-8 (19) Press the buttons of the screen of CUSTOMER/SERVICE TECHNICIAN to set the required item.
Page 225 Oki Data CONFIDENTIAL (20) Press the [OK] button to register and complete the order information setting. (21) The SERVICE screen is returned. Fig. 7-9 (22) Press the [SUPPLY ORDER SETUP] button. Fig. 7-10 (23) Press the [TONER ORDERING] button. (24) The TONER ORDERING screen is displayed.
Page 226 Oki Data CONFIDENTIAL (25) Press the [TONER] button. Fig. 7-12 (26) Input the order information of TONER. [PART NUMBER] Toner number [CONDITION] The order is placed when the number of toner empty reaches the number specified for the CONDITION. [QUANTITY]...
Page 227 Oki Data CONFIDENTIAL (29) Press the [CLOSE] button. Notes: Auto Supply Order setting is also available from the following setting mode (08). Items 08 code Contents The transmitting way of order 9750 0: Ordered by FAX [FAX]/[MAIL] /[OFF] 1: Ordered by E-mail...
Page 228 Oki Data CONFIDENTIAL (31) Press the [SERVICE NOTIFICATION (DEVICE INFO)] button. (32) Press the [ON] or [OFF] button in “Service Notification (Device Info). When the [OFF] button is pressed, all functions related Service Notification (Device Info) become ineffective. Fig. 7-14 (33) When Service Notification (Device Info) is set to ON, the screen to set the notification date is displayed.
Page 229 Oki Data CONFIDENTIAL Set the date and time of the Total Counter. The following 3 items can be specified for the date setting, and more than one day of the week also can be selected. • Day of the week (More than one day can be selected.) •...
Page 230: Order Sheet Format
Oki Data CONFIDENTIAL 7.1.4 Order Sheet Format The sample of order sheet is as follows. (1) FAX (This format is the same as that of TIFF image attached E-mail.) DATE & TIME :99-99-'99 99:99 CUSTOMER NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX CUSTOMER ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...
Page 231 Oki Data CONFIDENTIAL (2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.) SUBJECT: SUPPLY ORDER FORM Date & Time :99-99-'99 99:99 Customer Name :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Customer Address :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Customer Tel Number...
Page 232 Oki Data CONFIDENTIAL (3) Result list ORDER XXXXXXXXX DATE & TIME :99-99-'99 99:99 CUSTOMER NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX CUSTOMER ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX CUSTOMER TEL NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX CUSTOMER E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX SERVICE TECHNICIAN NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX SERVICE TECHNICIAN NAME :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX SERVICE TECHNICIAN TEL NUMBER :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...
Page 233 Oki Data CONFIDENTIAL QUANTITY: Order quantity TONER CARTRIDGE: Toner cartridge DESCRIPTION AREA: Remarks DEVICE DESCRIPTION: Model name (MFP model name) SERIAL NUMBER: Serial number DEVICE FAX NUMBER: Fax number DEVICE E-MAIL ADDRESS: E-mail address PRINT COUNTER: Print count SCAN COUNTER:...
Page 234: Service Notification
Oki Data CONFIDENTIAL Service Notification 7.2.1 Outline This function automatically notifies the status of the equipment to the service technician by E-mail or FAX. The following three are the items to be notified. • Total counter notification When this function is effective, it notifies each counter information periodically (on the set date and time every month).
Page 235 Oki Data CONFIDENTIAL (2) Press the [SERVICE] button. Fig. 7-22 (3) Press the [SERVICE NOTIFICATION] button. Fig. 7-23 (4) Press the [E-MAIL] or [FAX] button in “SERVICE NOTIFICATION”. When the [OFF] button is pressed, all functions related Service Notification become ineffective.
Page 236 Oki Data CONFIDENTIAL (5) Enter the E-mail address or FAX number of the destination. When pressing the [E-MAIL] button, the screen is switched to a full keyboard. Then enter the E-mail addresses and press the [OK] button. (Maximum 3 addresses can be set.)
Page 237 Oki Data CONFIDENTIAL (6) Press the [ON] button to notify or the [OFF] button not to notify each item for E-mail and FAX. When Total Count Transmit is set to ON, the screen to set the notification date is displayed.
Page 238 Oki Data CONFIDENTIAL • Notify Date 1 and Notify Date 2 ([DATE] button) Pressing the [DATE] button sets up to 2 dates on which you wand to send data. * This is not affected by the specified day of the week.
Page 239 Oki Data CONFIDENTIAL (7) Press the [OK] button. The setting completes. Notes: Service Notification setting is also available from the following setting mode (08). Items 08 code Contents Service Notification setting 9793 0: OFF (Invalid) 1:E-mail 2:FAX E-mail address 1...
Page 240: Items To Be Notified
Items to be notified The items to be notified are shown below. Total Counter Transmit by E-mail Subject: Counter Notification Date : 04/26/2013 12:34 Machine Model : OKI MBxxxx SerialNumber : 1234567890 Total Counter : 00004787 Supplier: Name : SUPPLIER_NAME...
Page 241 Oki Data CONFIDENTIAL ① Date ② Machine model name ③ Serial number ④ Total counter value ⑤ Supplier information ⑥ Customer information ⑦ Service technician information ⑧ Count setting of large-sized paper (Fee charging system counter) ⑨ Definition setting of large-sized paper (Fee charging system counter) ⑩...
Page 242 Oki Data CONFIDENTIAL Total Counter Transmit by FAX Sheet 1 COUNTER NOTIFICATION DATE : 12/04/14 13:47 MACHINE MODEL : OKI MBxxx SERIAL NUMBER : 1234567890 TOTAL COUNTER : 00004787 CUSTOMER NAME : CUSTOMER_NAME CUSTOMER ADDRESS : CUSTOMER_ADDRESS CUSTOMER TEL NUMBER : 1234567890 : customer _ emailaddress @ dddd.xxx...
Page 243 Oki Data CONFIDENTIAL Sheet 3 COUNTER NOTIFICATION PRINTER ERROR HISTORY DATE TIME ERROR CODE COUNTER DATE TIME ERROR CODE COUNTER 13/04/13 16:44 F110 00000000 08/04/13 16:44 F110 00000000 13/04/12 22:28 F110 00000000 08/04/13 16:44 F110 00000000 13/04/12 22:23 F110 00000000...
Page 244 Oki Data CONFIDENTIAL Toner near-empty notification by e-mail Subject: Toner Near-Empty Notification Date : 04/26/2013 12:34 Machine Model : OKI MBxxx SerialNumber : 1234567890 Total Counter : 00004787 Supplier: Name : SUPPLIER_NAME Tel Number : 1122334455 E-Mail : Supplier_emailaddress@cccc.xxx Address...
Page 245 Oki Data CONFIDENTIAL Date Machine model name Serial number Total counter value Supplier information Customer information Service technician information Count setting of large-sized paper (Fee charging system counter) Definition setting of large-sized paper (Fee charging system counter) Number of output pages in the Copier Function (BLACK)
Page 246 Oki Data CONFIDENTIAL Toner near-empty notification by FAX Sheet 1 TONER NEAR-EMPTY NOTIFICATION DATE : 13/04/14 13:47 MACHINE MODEL : OKI MBxxx SERIAL NUMBER : 1234567890 TOTAL COUNTER : 00004787 CUSTOMER NAME : CUSTOMER_NAME CUSTOMER ADDRESS : CUSTOMER_ADDRESS CUSTOMER TEL NUMBER : 1234567890 : customer _ emailaddress @ dddd.xxx...
Page 247 Oki Data CONFIDENTIAL Sheet 3 TONER NEAR-EMPTY NOTIFICATION PRINTER ERROR HISTORY DATE TIME ERROR CODE COUNTER DATE TIME ERROR CODE COUNTER 08/04/13 16:44 F110 00000000 08/04/13 16:44 F110 00000000 08/04/12 22:28 F110 00000000 08/04/13 16:44 F110 00000000 (*1) 08/04/12 22:23...
Page 248 Oki Data CONFIDENTIAL Color of toner cartridge 1: Black Toner near-empty counter Setting value of toner cartridge rotation time counter Current value of toner cartridge rotation time counter Toner near-empty sensed Destination setting of toner cartridge Toner remaining quantity (Black) 7-31 / 45641001TH Rev.1...
Page 249 Oki Data CONFIDENTIAL Service Call Transmit Subject: Service Call Notification Date: 04/14/2013 13:47 Machine Name: OKI MBxxx SerialNumber:1234567890 Function: Printer Severity: Error ErrorCode: XXXX Message: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Supplier: Name : SUPPLIER_NAME Tel Number : 1122334455 E-Mail : supplier_emailaddress@cccc.xxx Address : SUPPLIER_ADDRESS...
Page 250 Oki Data CONFIDENTIAL ① Date (When an error occurs) ② Machine model name ③ Serial number ④ Function: Fixed at “Printer” ⑤ Severity: Fixed at “Error” ⑥ Error code ⑦ Error message: The content of error is displayed. ⑧ Supplier information ⑨...
Page 251: Firmware Updating
Oki Data CONFIDENTIAL FIRmWaRe UPDaTING Overview When you want to update the firmware to the latest one or the equipment becomes inoperable due to some defect in the firmware, updating can be performed as follows. equipment Firmware Updating method System firmware...
Page 252 Oki Data CONFIDENTIAL Fig.8-2 P. 8-23 System firmware Fig.8-3 FAX firmware (GD-1340) P. 8-26 Notes: • Written firmware varies depending on the kinds of the boards provided as service parts. For updating, only the minimum firmware is installed on the system control PC board, logic PC board, and scanning section control PC board.
Page 253: Firmware Updating With Usb Device
Oki Data CONFIDENTIAL Firmware Updating with USB Device To update firmware, store update program and firmware data files in the USB device. The update program is “signatures.sig”, and it needs to be stored in the USB device. It is necessary for updating firmware except that of the System firmware.
Page 254 Oki Data CONFIDENTIAL Important: • Only the USB devices which meet the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB device with a flash memory (to be connected directly to the USB port) and its capacity is 2GB or more.
Page 255: Update Procedure
Oki Data CONFIDENTIAL 8.2.2 Update procedure Important: • The file system of USB device should be formatted in the FAT or FAT32 format. Be careful since the devices formatted in NTFS or other format will not be able to be operated. The file system can be confirmed on the device properties in applications such as Explorer of Windows.
Page 256 Oki Data CONFIDENTIAL (5) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) Enter Password “ & ‘ < > Caps Space Backspace Reset Fig.11-1 The screen for selecting items to be updated is displayed after approx.
Page 257 Oki Data CONFIDENTIAL Notes: • The display of items on this screen varies depending on the types of data written on the USB device. Each item is displayed only when each data file is written on the USB device in the following conditions.
Page 258 Oki Data CONFIDENTIAL (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. Status display during update Status display when update is completed SYSTEM FIRMWARE(OS Data) SYSTEM FIRMWARE(OS Data) Completed update in progress...
Page 259 Oki Data CONFIDENTIAL Notes: • “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Even though an update fails, do not turn the power OFF until other updates are finished.
Page 260 Oki Data CONFIDENTIAL • When a PU firmware update error or SU firmware update error occurs, “Update Failed” or “Failed” appears on the screen and the error number and error message appear next to the message. For details of each error, refer to the following tables.
Page 261 Oki Data CONFIDENTIAL (9) Press the [ON/OFF] button to shut down the equipment, and then remove the USB device. (10) Perform the initialization of the updating data. • Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons.
Page 262 Oki Data CONFIDENTIAL During the update, “Update in progress” is displayed on the right of each item. After it is completed, “Completed” is displayed there. Example screens of the system firmware update are as follows, and these are the same for other firmware.
Page 263: Patch Updating With Usb Device
Oki Data CONFIDENTIAL Patch Updating with USB Device System firmware and System software can be updated in a shorter time than normal update using the data file for the patch update. Notes: When performing the update, use the latest program.
Page 264 Oki Data CONFIDENTIAL Important: • Only the USB devices which meet the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB device with a flash memory (to be connected directly to the USB port) and its capacity is 1GB or more.
Page 265: Update Procedure
Oki Data CONFIDENTIAL 8.3.2 Update procedure Important: • The file system of USB device should be formatted in the FAT or FAT32 format. Be careful since the devices formatted in NTFS or other format will not be able to be operated. The file system can be confirmed on the device properties in applications such as Explorer of Windows.
Page 266 Oki Data CONFIDENTIAL (5) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) Enter Password “ & ‘ < > Caps Space Backspace Reset Fig.11-2 The screen for selecting items to be updated is displayed after approx.
Page 267 Oki Data CONFIDENTIAL Notes: • The display of items on this screen varies depending on the types of data written on the USB device. Each item is displayed only when each data file is written on the USB device in the following conditions.
Page 268 Oki Data CONFIDENTIAL (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. The follow screen shows the display when selecting “1. SYSTEM FIRMWARE (OS Data)” in the update selection menu. “Update in progress” is displayed on the right side of the selected item, and then “Verifying Signature...”...
Page 269 Oki Data CONFIDENTIAL Notes: • “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Even though an update fails, do not turn the power OFF until other updates are finished.
Page 270: Firmware Updating With Pwa-Dwnld-Jig2
Oki Data CONFIDENTIAL Firmware Updating with PWA-DWNLD-JIG2 The data to be overwritten by this update are as follows. When the SYS board is replaced, update the ROM data written on SYS board as necessary. equipment Firmware Stored System firmware System control PC board...
Page 271: Writing The Data To The Download Jig (Pwa-Dwnld-Jig2)
Oki Data CONFIDENTIAL 8.4.1 Writing the data to the download jig (PWA-DWNLD-JIG2) The download jig (PWA-DWNLD-JIG2) is that in which the Flash ROM is mounted on the board directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to these Flash ROMs.
Page 272 Oki Data CONFIDENTIAL [a] Precautions when writing the system firmware data • Set the writing voltage (VID) to 3.3 V. When an error appears while the data are being written to the download jig, set the writing voltage (VID) to 12 V and then write them.
Page 273: System Firmware
Oki Data CONFIDENTIAL 8.4.2 System firmware The system firmware can be updated individually by using PWA-DWNLD-JIG2. Important: • Be sure to shut down the equipment before installing and removing the download jig. • Do not shut down the equipment during the update. The data could be damaged and not be able to be operated properly.
Page 274 Oki Data CONFIDENTIAL (14) Restore the key and license data by following the steps below. • Restore the key data by pressing the [1] key to select “1. Key SRAM to FROM”, then press the [START] button. • If the state of “FROM Licence Status” is “KeyMismatch”, restore the license data by pressing the [3] key to select “3.
Page 275: Firmware Updating With K-Pwa-Dlm-320
Oki Data CONFIDENTIAL Firmware Updating with K-PWA-DLM-320 The firmware of the option (FAX ROM) can be updated individually by using K-PWA-DLM- 320F. Update the ROM data written on each board according to the need such as the case of replacing the board.
Page 276: Fax Unit Firmware (Gd-1340)
Oki Data CONFIDENTIAL 8.5.1 FAX unit firmware (GD-1340) Important: • Before updating the FAX firmware, make sure to print out the current Function list for maintenance, Function list (ADMIN), Address book list and Group number information. In case the updating is failed and the registered information of the users is lost for some reason, re-register the user information referring to the lists and recover it.
Page 277 Oki Data CONFIDENTIAL (7) Turn the power OFF using the main power switch of the equipment, remove the download jig, and then install the right side cover. (8) In the FAX Clearing Mode, perform the “FAX Set Up”. • Confirm the destination setting is correct in the Setting Mode (08).
Page 278: Confirmation Of The Updated Data
Oki Data CONFIDENTIAL Confirmation of the updated data After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. Firmware Code Remarks Updating System firmware 08-9930 System firmware version Updating PU firmware...
Page 279: When Firmware Updating Fails
Oki Data CONFIDENTIAL When Firmware Updating Fails When the equipment was shut down during firmware updating or it could not be started after updating for some reason, perform firmware updating again following the procedure below. 8.7.1 Procedure (1) Update “System firmware“ of the system control PC board (SYS board) using the download jig (PWA-DWNLD-JIG2).
Page 280: Flow Chart For Correcting Usb Update Failure
Oki Data CONFIDENTIAL 8.7.2 Flow chart for correcting USB update failure [a] When the update of the system firmware failed USB update failed Update USB. Failed twice or more? " 8.2 Firmware Updating with USB device Update download jig. " 8.4.2 System firmware "...
Page 281 Oki Data CONFIDENTIAL [B] When the update of system software failed USB update failed Update USB. Failed twice or more? " 8.2 Firmware Updating with USB device Check HDD harness connection. Update USB. Update succeeded? Replace HDD. Update USB. Check system software version.
Page 282: Backup Function
Oki Data CONFIDENTIAL BaCkUP FUNCTION Data Cloning 9.1.1 General description Data cloning is a function that backs up user data, setting data and SRAM data into a USB device and also restores these data into the equipment. This function backs up or restores the data of the same equipment (same serial number), and is performed in the following cases.
Page 283: Backup Files
Oki Data CONFIDENTIAL 9.1.3 Backup files The following files are saved in the root directory of the USB device by backing up. Filename Remark Modelname_MFPSerialNo_yyyy-MM-dd_ E.g.: When backup was performed at 13:59 on hh-mm October 1st, 2010. T290_CUK911379_2010-10-01_13-59 9.1.4 Cloning procedure [a] Backup procedure (1) Press the [ON/OFF] button to shut down the equipment.
Page 284 Oki Data CONFIDENTIAL [B] Restore procedure (1) Press the [ON/OFF] button to shut down the equipment. (2) Connect the USB device [1] to the USB port [2] on the right upper cover. Fig. 9-4 Notes: Backing up cannot be performed with multiple USB device [1] connected at the same time.
Page 285 Oki Data CONFIDENTIAL [C] Confirmation of the error “Backup Failed” or “Restore Failed” is displayed on the lower left part of the LCD screen when the data have not been properly backed up or restored. Moreover, details of an error are displayed under the above message.
Page 286: Aes Data Encryption Function Setting
Oki Data CONFIDENTIAL AES Data Encryption Function Setting 9.2.1 General description Data encryption is a function that encrypts data in the HDD to enhance the security. Note that this function may affect the equipment performance. 9.2.2 Precautions When the data encryption function is set enabled, data currently stored in the HDD will not be retrieved.
Page 287: Setting Procedure
Oki Data CONFIDENTIAL 9.2.3 Setting procedure A procedure for setting the data encryption function is shown below. Start [A] Back up data in HDD [B] Print out "FUNCTION FOR MAINTENANCE" [C] Print out "FUNCTION" list [D] Erase HDD [E] Reset user's setting item and restore data/information [F] Reset "FUNCTION LIST FOR MAINTENANCE"...
Page 288 Oki Data CONFIDENTIAL [a] Back up in HDD Ask the user (machine administrator) to back up the data in the HDD. Refer to the table below for the type of data, availability and method of backup. Type of data in HDD...
Page 289 Oki Data CONFIDENTIAL [C] Print out “FUNCTION” list (1) Press the [USER FUNCTIONS] button. (2) Press the [ADMIN] button, enter the password, and then press the [ENTER] button. (3) Press the [LIST/REPORT] button and then the [LIST] button. (4) Press the [FUNCTION] button. The “FUNCTION” list is printed out.
Page 290 Oki Data CONFIDENTIAL [F] Reset “FUNCTION LIsT FOR maINTeNaNCe” (1) Print out the “FUNCTION LIST FOR MAINTENANCE” list after the formatting. (2) While pressing [1] and [3] simultaneously, turn the power ON. (Function Mode) (3) Compare the lists which were printed before and after the formatting to check the setting items having the different setting values.
Page 291: Procedure For Disabling Data Encryption Function
Oki Data CONFIDENTIAL 9.2.4 Procedure for disabling data encryption function The basic procedure is the same as the one for enabling this function. To disable it, set “0 (Invalid)” in the code 08-9379 at step  P. 9-8 “[D] Enable data encryption function”.
Page 292: High Security Mode
Oki Data CONFIDENTIAL High Security Mode 9.3.1 General description The High Security Mode is a security mode complying with the IEEE2600.1 Security Standards Requirement. To have the equipment enter this mode, follow the procedure and the precautions below. 9.3.2 Prior confirmation •...
Page 293: Precautions
Oki Data CONFIDENTIAL 9.3.4 Precautions • In the High Security Mode, an integrity check system is operated at every restart. If F521 (integrity check error) is displayed, take the necessary measures following the troubleshooting procedure. • When a self-diagnostic mode is started in the High Security Mode, an authentication screen appears.
Page 294: External Counters
Oki Data CONFIDENTIAL eXTeRNaL COUNTeRs 10.1 Outline This chapter describes the interface between the equipment and coin controller. This equipment does not support card controller and mechanical counter. 10.2 Signal Notes: • Use 24V supplied from the main equipment as power for the output signals (KCTRON) from the transistor.
Page 295 Oki Data CONFIDENTIAL 2. Connector on the SYS board: CN110 (JST-made B7B-PH-SM4) (Coin Controller) Signal name Function Voltage level Remarks 1260 LARGE / Paper size Signal Open Collector L: Large size In use SMALL FULL Full color mode Open Collector...
Page 296: Details Of The Signals
Oki Data CONFIDENTIAL 10.2.2 Details of the signals 1. CTRON signal (output signals) These signals are synchronized with electronic counter of the equipment and they become “Low” when one sheet of paper is counted up. They are the signals for coin controller, and output from the LGC board.
Page 297 Oki Data CONFIDENTIAL 5. BKCTR signal, MNCTR signal, FLCTR signal (output signals) These signals become “Low” (ON) synchronizing with the CTRON signal according to the copying mode used. The pulse width corresponds to the fixed time. Though the CTRON signal is set to “Double count”, they are not outputted synchronizing with the second count signal.
Page 298: Notices
Oki Data CONFIDENTIAL 10.3 Notices 10.3.1 Setting code Each signal will be enabled by configuring the setting code “08-9016” (Counter installed externally). 08-9016 0: No external counter (Default) 1: Coin controller 5: Coin controller supporting ACS 10.3.2 Setting value change and restrictions when using the coin controller 1.
Page 299: Self-Diagnosis Code (03/05/08 Code)
Oki Data CONFIDENTIAL seLF-DIaGNOsIs CODe (03/05/08 CODe) Test mode (03) Input check (Test mode 03) Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed on the following pages. [FAX] button: OFF/[COPY] button: ON/[SCAN] button OFF (“C%”...
Page 300 Oki Data CONFIDENTIAL Output check (test mode 03) Code Function Procedure Modem test 2100Hz Modem test 14.4KBPS(V17) Modem test 9.6KBPS(V29) Modem test 4.8KBPS(V27) Modem test 300BPS Modem test 1850Hz Modem test 1650Hz Modem test 1100Hz Modem test 462Hz Modem test 1300Hz Modem test 33.6KBPS(V.34)
Page 301: Adjustment Mode (05) Codes
Oki Data CONFIDENTIAL Adjustment Mode (05) Codes Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Printer Feeding Setting method of 4800 1st drawer SYS 0: Manual mode system/ drawer size...
Page 302 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Printer Image Print deviation 4910 Background 0: -3 mode control correction 1: -2 2: -1 3: 0 4: 1...
Page 303 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Background PPC(black) 7102 Photo 0-255 SYS The larger the value, the darker the background mode Processing adjustment becomes. The smaller the value, the lighter the background becomes.
Page 304 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Gamma PPC(black) Text 7191 Low density 0-255 SYS The larger the value, the darker the image of the...
Page 305 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element value dure code value 05 Adjustment Image Upper limit PRT(black/ 7302 0-255 SYS The smaller the value, the lighter the printed Processing value in 1200dpi) image becomes.
Page 306 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Gamma PRT(black) PS/Detail/600dpi 7316 Low density 0-255 SYS When the value increases, the density in the Processing balance target area becomes higher.
Page 307 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Gamma PRT(black) XPS/ 7320 High density 0-255 SYS When the value increases, the density in the mode Processing...
Page 308 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Gamma Monochrome/ XPS/Text 7366 Medium density 0-255 SYS When the value increases, the density in the mode Processing...
Page 309 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Background SCN(black) 7439 Gray scale 0-255 SYS The smaller the value, the lighter the background mode Processing adjustment becomes.
Page 310 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Gamma SCN(black) User custom 7480 High density 0-255 SYS The larger the value, the darker the image of the...
Page 311 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Density FAX(black) Manual 7533 Text/Photo 0-255 SYS The larger the value, the darker the image at the mode...
Page 312 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Stroke PS/PDF automatic 600dpi 8239 Minimum stroke SYS This code is used to change the width of fine...
Page 313 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Line width NW PRT 8240 600dpi SYS The larger the value, the darker the fine lines mode Processing minimum become.
Page 314 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Fine SCN(color) 8315 Text SYS The larger the value, the darker the black side of mode Processing adjustment the image becomes.
Page 315 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment Image Density SCN(color) Manual 8340 Text 0-255 SYS The larger the value, the darker the image mode Processing adjustment adjustment/ becomes.
Page 316 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 05 Adjustment 9850 Volume adjustment SYS Tone is output to speaker with set sound volume. mode of pseudo ring for 0 to 7 can be input. When the code is input, the...
Page 317: Setting Mode (08) Codes
Oki Data CONFIDENTIAL Setting Mode (08) Codes Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Card reading 3500 Device setting 0006 SYS To enable the e-Bridge ID Gate, a card reading device...
Page 318 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Card reading 3502 Card reader format SYS The data of the block number in the noncontact IC is set.
Page 319 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network 3631 Remote Access SYS 0: Disabled Mode (SNMP) 1: Enabled 08 Setting System User 3635 Trial copy function...
Page 320 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network 3723 User authentication 1-180 NIC Applied to the user authentication mode PDC/BDC time- out period (Unit: Seconds)
Page 321 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network DPWS 3758 Metadata 50081 1-65535 NIC Port number used for DPWS Metadata Exchange mode Exchange Port Number...
Page 322 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network IPv6 3781 Primary DNS Registration of Primary DNS Server Address. mode Server Address Maximum 40 characters (byte).
Page 323 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Direct SMTP 3810 Communication SYS When an Internet Fax is sent, Direct SMTP communication Mode setting is set.
Page 324 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Option 3847 FAX mis- SYS FAX mis-transmission prevention function is switched. Mode transmission 0: OFF (Disabled) prevention 1: ON (Enabled)
Page 325 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General Summer time 3860 Week Refer to SYS 1: 1st 2: 2nd 3: 3rd 4: 4th 5: Last...
Page 326 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Printer Paper Paper size setting 4101 2nd tray Refer to 0-255 SYS Press the button on the LCD to select the size. This code...
Page 327 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter Double For fee charging Paper size 6010 Large-sized paper SYS Sets whether LargeCounter is counted as 1 or 2 when...
Page 328 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter Printer Black 6064 Small 8 digits SYS Counts the number of output pages at the Black Mode in mode the Printer Function according to its size (large/small).
Page 329 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter Full color 6068 Small 8 digits SYS Counts the number of scanning pages at the Full Color mode...
Page 330 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter Black 6072 Small 8 digits SYS Counts the number of scanning pages in the Scanning mode Scanning Function according to its size (large/small).
Page 331 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter Custom Quota control Weighting/ 6081 Black/Gray 0-9999 SYS Weights addition of Scan Counter to Custom Counter. Mode counter...
Page 332 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter Counter of 6117 RADF 8 digits SYS Counts the number of originals fed from RADF. Mode Paper feed...
Page 333 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Counter 6817 Calibration counter 8 digits SYS Displays the number of times a calibration chart is printed. mode When “0” is set for this code, and also when in the line adjustment mode or when the fee charging counter is reset, this counter is reset.
Page 334 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting Image Image FAX (black) Image quality 7501 Primary scanning SYS 0: Suppresses graininess mode Processing switchover direction 1: Suppresses smudge...
Page 335 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General 8520 Underscore SYS Sets the prohibited characters in filename to covert to mode conversion underscore. of prohibited 0: \ / >...
Page 336 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User 8546 Input setting of SYS 0: Inputting a minus value is disabled. mode interface minus value for 1: Inputting a minus value is enabled.
Page 337 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Prioritized 8608 Windows 0-100 SYS Sets the prioritized authentication server to be searched (0 Mode authentication to 100). The servers displayed on the screen accessed by server Web Page ->...
Page 338 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General 8641 Notification setting SYS Sets the notification setting for job cancel. This setting is Mode for job cancel...
Page 339 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User 8712 Display setting of SYS Sets whether the drawer button in USER FUNCTIONS Mode interface the drawer setting is displayed or not.
Page 340 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User 8722 Display method of SYS Sets the display method of error if the Home Directory Mode interface “Cannot find the...
Page 341 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User 8745 Enable/Disable SYS Sets whether part of the cookie, password, and form data Mode interface setting of EWB of user who logs in to EWB is saved or not.
Page 342 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure SYS 0 ~ 100%. The small value indicates that the remaining 08 Setting System Maintenance Display of Drum 8762 0-100 Mode remaining life (for life is short.
Page 343 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Display setting 8781 Default setting of SYS 0: Disabled (The setting of 08-9236 is used) mode interface...
Page 344 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General Registration 8900 Number of 10-100 SYS Changes the maximum number for workflow that is mode number for transmission and registrable.
Page 345 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System 8914 InternetFAX SYS Sets whether the InternetFAX function is enabled or Mode function disabled. setting 0: Disabled 1: Enabled...
Page 346 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System 8914 Twain Scanning SYS Sets whether the remote scanning function is enabled or Mode function (Remote Scan) disabled.
Page 347 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System 8925 Data tampering SYS Sets whether data tampering is checked or not at startup. mode checking at start-...
Page 348 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User 8948 Language package Displays the information of the installed language Mode interface information package. 08 Setting System...
Page 349 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Scanning 8980 Execution of NIC Sets whether the remote scanning is enabled or disabled Mode Remote Scan if the user is logged in using the control panel when user while control panel authentication or department management is enabled.
Page 350 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User NFC reader 8988 Format information SYS 00BSEbse (hexadecimal, first 2 digits are fixed) Mode interface 42949 -B: Block number of first block...
Page 351 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Maintenance Notification 8998 Email address 3 SYS Maximum 192 characters. Mode of equipment for notification information 08 Setting...
Page 352 25: Taiwan 26: Russia 27: Brazil <Default value> ODA: 4 JP: 0 Others: 5 08 Setting System General 9003 OEM identification SYS 0: Reserve 1: OKI mode code destination 08 Setting System General 9010 Line adjustment SYS 0: For factory shipment mode...
Page 353 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General Memory 9020 Size information of SYS Displays the sizes of the main memory and page memory. Mode memory Enables to check if each memory is properly recognized.
Page 354 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System 9060 Destination Refer to 0-255 SYS 20: ODA (ODC-IT) 21: OEL (ODC-IT) mode display at SRAM contents 22: AOS (ODC- IT) 23: JP (ODC-IT) 30: ODA (ODC-OA)
Page 355 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General 9103 Time differences Refer to 0-47 SYS 0: +12.0h 1: +11.5h 2: +11.0h 3: +10.5h 4: +10.0h...
Page 356 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Power save 9113 Setting for turning SYS 0: OFF Mode interface the screen OFF for 1: ON...
Page 357 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Default mode Default setting 9132 Default setting of 0-99 SYS Sets the screen to be displayed after the auto-clear time...
Page 358 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Width setting for 9149 Width setting for SYS 0: ON mode interface image shift copying image shift copying...
Page 359 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Cascade operation Printer/Box 9159 Operation setting SYS 0: Once(Stop) mode interface setting 08 Setting System User 9163...
Page 360 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Retention period 9193 Web data retention 0-999 SYS When a certain period of time has passed without...
Page 361 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Option 9211 Default setting of SYS Sets the default value for the page by page of Internet Mode page by page-I FAX FAX to be transmitted when creating a template.
Page 362 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Default mode Default setting of 9218 Black SYS 0: 150 dpi Mode interface setting resolution (SCN) 1: 200 dpi...
Page 363 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User Default setting of E-mail 9227 Black SYS 0: TIFF (Multi) Mode interface filing format 1: PDF (Multi)
Page 364 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Image Binarizing level 9230 Step +2 0-255 SYS Sets the binarizing level of each step. mode setting (When When the value increases, the image becomes darker.
Page 365 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User 9252 Clearing timing for SYS 0: Immediately after the completion of scanning mode interface files and Electronic...
Page 366 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System General 9294 Automatic user SYS 0: Disabled mode registration 1: Enabled for external authentication 08 Setting System General...
Page 367 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Paper Paper information 9301 Drawer 2 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1...
Page 368 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Paper Paper information 9304 Refer to SYS 0: Plain paper mode feeding contents 1: Thick paper 1 2: Thick paper 2...
Page 369 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Print Raw printing job 9309 Paper size Refer to Refer to SYS 1: LG 2: LT 4: ST 6: A4 7: A5 8: A6 10: B5 11: FOLIO...
Page 370 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Paper Paper size (bypass 9320 Memory 3 127/64 127-356/ SYS Registers the paper size of bypass feed (non-standard...
Page 371 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Paper 9336 Default setting of SYS 1: LCF mode feeding drawers (Printer/ 2: 1st tray BOX) 3: 2nd tray...
Page 372 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Print 9344 Private-print-only SYS 0: Normal mode mode 1: Private-print-only mode 2: Hold-print-only mode 3: Private/Hold-print-only mode...
Page 373 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Scanning 9387 File name format of SYS Sets the file naming method for “Save as file” and mode “Save as file”...
Page 374 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System User LDAP 9399 Role Based Access SYS This code is used to specify the ID for the LDAP server to...
Page 375 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network 9423 NetBios name MFP_ NIC Maximum 15 letters mode serial The network-related serial number of the equipment appears at “serial”...
Page 376 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network 9487 IPP printer NIC Maximum 127 characters mode information (more) MFGR 08 Setting System Network 9488 IPP message from...
Page 377 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network 9556 SSL POP3 Client OFF/ON mode OFF/ON 1: Valid (Accepts all the certification of the server) 2: Invalid 3: Use the imported certification.
Page 378 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Maintenance Remote-controlled Call /Display 9604 Display set of Refer to SYS 0: Not displayed Mode service function Service Notification...
Page 379 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Maintenance RDMS Long interval 9626 Setting of polling at SYS 0: Invalid mode polling the end of month...
Page 380 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Maintenance RDMS 9719 Short time 30-360 SYS Unit: Minute mode interval setting of Emergency Mode 08 Setting System...
Page 381 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Security 9746 802.1X/Dynamic SYS Switches whether a selecting button for Security mode mode WEP selecting 802.1X/Dynamic WEP is displayed or not.
Page 382 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Maintenance Remote-controlled Automatic 9764 Supplier’s name SYS Maximum 50 letters mode service ordering function of supplies 08 Setting...
Page 383 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Maintenance 9788 Service call 0-12 SYS 0: No checking period specified (= Calls service mode checking period technician immediately)
Page 384 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Version Printer 9806 Firmware version Mode of printer loader section 08 Setting System Version Printer ROM version of...
Page 385 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Finisher Stapling setting: Long size 9811 Thick2 -50-50 SYS -50 to 50 mode Maximum number of sheets acceptable...
Page 386 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network 9823 User name and SYS 0: User name and password of the device mode password at user...
Page 387 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Paper LG size for 9885 Drawer 4 SYS 0: Legal14 1: Legal13.5 2: Legal13 3: Folio mode feeding automatic size * This setting is not applied to LCF and bypass feeding.
Page 388 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Version System 9930 System firmware TXXXSF0WXXXX Mode version 08 Setting System Network LDAP 9933 Domain SYS Sets whether domain participation of a client computer...
Page 389 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network E-mail 9959 Bcc address SYS Sets whether the Bcc address is displayed or not on all mode display ON/OFF the Job Notifications except for the administrator when “1:...
Page 390 Oki Data CONFIDENTIAL Sub- Default Acceptable Proce- Mode Element Item Subitem Code Details Contents element code value value dure 08 Setting System Network Email 9981 Sending body text SYS Sets whether the job information is output in the body of...

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Mb770 Mps5502

Oki MB760 Service Manual

1 Specifications/System List

2 Disassembly and Replacement

3 Self-Diagnostic Mode

4 Setting / Adjustment

5 Error Code and Troubleshooting

6 Replacement of Pc Boards/Hdd

7 Remote Service

8 Firmware Updating

9 Backup FUNCTION

10 External Counters

11 Self-Diagnosis Code (03/05/08 Code)

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