Trunk Queuing - Panasonic S-ics Technical Manual

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Chapter 7. SLT Features
Considerations
The System supports up to 576 outside lines in a six-CCU configuration. These lines can be
divided into 99 different exchange line groups.
Each exchange line group can support up to 50 outside lines.
Each MCO Tenant Group can have up to 5 MCO exchange line access codes. System defaults for
MCO exchange line access codes are displayed in the following table.
MCO1 can have up to 5 exchange line groups assigned by the Advanced Exchange Line Group
feature.
MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 24. MCO Exchange Line Access Codes
MCO Group
MCO1
MCO2
MCO3
MCO4
MCO5

Trunk Queuing

Description
When you try to originate a call by MCO (enter 9) and all outside lines in a exchange line group are
busy, the System can call you when a line becomes free. Simply pick up the handset and dial the
telephone number when the Exchange Line Callback alert tone rings.
Operation
To set Exchange Line Queuing:
1. Lift the handset.
2. Enter an exchange line access code.
3. Enter the Callback Request code (default = 3).
4. Replace the handset.
5. Wait for the Exchange Line Callback alert tone.
To respond to the Exchange Line Callback alert tone:
1. Lift the handset.
302
Exchange Line Access
Code
9
81
82
83
84
Action
Action
S-ICX (International) issued April 2002
Section 700 - Operation
Result
Intercom dial tone
Busy tone
Result
Outside dial tone
S-ICX-64-700

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