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Chapter 6. DSLT Features
Trunk Queuing
Description
When you try to originate a call by MCO (enter 9 [UK/HK] or 0 [Taiwan, Malaysia, and Indonesia])
and all outside lines in a exchange line group are busy, the System can call you when a line becomes
free. Simply pick up the handset and dial the telephone number when the Exchange Line Callback
alert tone rings.
Operation
To set Exchange Line Queuing:
1. Lift the handset or press the ON/OFF key.
2. Enter a exchange line access code (default = 9 or 81-84).
3. Enter the Callback Request code (default = 3).
4. Press the ON/OFF key.
5. Wait for the Exchange Line Callback alert tone.
To respond to the Exchange Line Callback alert tone:
1. Lift the handset or press the ON/OFF key.
Hardware Requirements
•
N/A
Considerations
•
Response to the Exchange Line Callback must be within 15 seconds or Exchange Line Queuing
will be cancelled.
•
The Exchange Line Queuing feature may also be used if you hear a busy tone when trying to
make a call using the MCO Exchange Line Access feature.
Universal Night Answer to Page
Description
During night mode, Universal Night Answer (UNA) sends incoming calls for selected trunks to ring
external paging speakers.
Universal Night Answer calls can be picked up from any extension, provided the extension's Class of
Service (COS) allows UNA answer.
260
Action
Action
S-ICX (International) issued April 2002
Section 700 - Operation
Result
Intercom dial tone
Busy tone
Result
Outside dial tone
S-ICX-64-700
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