Messages - Online - Polycom Business VoiceEdge User Manual

Messages — Online
With VoiceEdge, some feature management is only available through the portal, and this section will go
through those features .
To activate/deactivate voice messaging (voicemail):
1 . From your Main Navigation Page, click "Messaging" .
2 . From the Messaging Page, select "Voice Management" .
3 . Select your preference as "On" or "Off" .
4 . Click "Apply" .
To set up a message waiting indicator:
1 . From your Main Navigation Page, click "Messaging" .
2 . From the Messaging Page, select "Voice Management" .
3 . Check the box for "Use phone message waiting indicator" .
4 . Click "Apply" .
Voicemail to email — forward voicemails as WAV files to your email:
1 . From the Messaging Page, select "Voice Management" .
2 . Check the box for "Email a carbon copy of the message to" .
3 . In the text box, enter the email address .
4 . Click "Apply" .
End User
1 . From your browser, log on to
http://hdvdmsweb.onvoip.net .
2 . You are on the Main Navigation Page .
3 . Find the service you wish to access on the left-hand
side of the Navigation Page .
Note:
Your username and password were emailed to you upon
installation . Should you need this information reset, please
contact Comcast Customer Care .
To set the number of rings before a call goes to
voicemail:
1 . On the left-hand side of your Main Navigation Page,
click "Messaging" .
2 . From the Messaging Page, select "Greetings" .
3 . Under "Number of rings before greeting", select the
option for how many times you would like the phone to
ring before the greeting starts .
4 . Click "Apply" .
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