Placing A Call; Answering A Call - Polycom Business VoiceEdge User Manual

Placing a Call

You can use the Bria Softphone to place calls; there are many ways to place calls using the Bria Softphone .
Method
Dial a Number
Key in a Number
Drag and Drop a
Contact
Double Click a Contact
Click a Number
Placing a Concurrent Call
If you want to place a concurrent call while you have an active call, just dial another number and the first call
will be put on hold and the new call will dial out .
Ending a Call
Press the red "End Call" button on the call panel .

Answering a Call

The Bria Softphone must be running to answer incoming calls . When the Softphone rings a box alerts you of
an incoming call, with this box you can accept to answer or decline the call . Declining the call will treat the call
like an unanswered call (for example it will send the call to voicemail if you have a voice mailbox) .
Auto Answer
If you select Auto Answer from the More Call Options Menu then the Bria Softphone will automatically answer
and connect you to any incoming calls . An icon will appear on your Softphone under the More Call Options
menu that looks like this:
The auto answer feature is automatically turned off when you shut down or log off, you'll need to manually turn
it back on each time you log back in .
End User
Where
Call Panel Dial Pad
Call Panel
Address Book Contacts,
History and Favorites
Addres Book Contacts
Call History, Group Directory
Instructions
1 . If the Dial pad isn't visible, press "Show or Hide Dial
pad" button to view dial pad
2 . Use the Dial pad to enter in the extension or the ten
digit number and press the call button .
1 . Type in a number using your keyboard and press
"Enter" .
2 . To make a video call select the call options in the call
button .
Drag an entry from the address book tab into the call
panel and the call shall be placed immediately .
1 . Double-click on the name to immediately place a call in
these tabs .
2 . Alternately, right click and select video or audio call
from the menu .
Click the underlined number to immediately place a call .
More Call Options Menu
.
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