Billing Features; Online Bill Access - Polycom Business VoiceEdge User Manual

Billing Features

Online Bill Access

If you are the billing administrator for your company, you may have access to the VoiceEdge monthly
statement . It will include a summary of charges you've incurred for the month . You can view the bill online, or
you may choose to receive a paper invoice . Please note, to view detailed call records, you will need to access
your bill online . Registration is fast, easy and free . First-time users will be prompted to create a user profile
and password . Returning users can log in by entering their username and password .
1 . Go to https://www.myebill.com/index.asp?startnam . You can also access this link from
business.comcast.com/getstarted .
2 . Enter your username and password, which you received in your welcome letter email (if you are the
designated tech admin) .
3 . Follow the prompts to view billing statements, make payments, order services and more .
For more information about Business VoiceEdge billing and reporting please reference the eBill User Guide
and Quick Reference Guide on business.comcast.com/welcome .
Adding a payment account
You can add a payment account to your Ebill to make paying your monthly bill easier . Once you have added
a payment account you can sign up for automatic payments or just pay the Ebill monthly without having to
reenter your payment information .
To add a payment account:
1 . Click on "Payments" .
2 . Select "Add an Account" .
3 . Fill in the required information .
4 . Select "Submit" .
Opting in for automatic payments.
Business VoiceEdge gives you the ability to opt-in for automatic payments . Automatic payments will charge
your selected payment option once a month for the total amount of your bill . To sign up for automatic
payments:
1 . Select "Payments" .
2 . Click on "Automatic payments" .
3 . Select the account you would like to charge monthly .
Note:
If you would like to charge a payment option not listed you will have to follow the instructions above for adding a payment account
using that payment option .
4 . Select "Update" .
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