Managing Voicemail - Polycom Business VoiceEdge User Manual

Managing Voicemail

When you access Comcast Business VoiceEdge voicemail by phone, you will be in the Main Menu . This menu
will prompt you with a set of options to use in managing your messages . Once you've made a selection from
the Main Menu, you will hear prompts to guide you through further options . The following is a list of options
available to you from the Main Menu .
Main Menu options:
Press to access voice messaging .
Press to change password .
Press to exit .
Press to repeat the Main Menu .
Once you've made a selection from the Main Menu, you will hear prompts to guide you through further options .
Message options:
Press to review your new messages . While playing the message you can:
• Press to skip backwards 3 seconds .
• Press to pause playback of a message .
• Press to skip forward 3 seconds .
• Press to skip to the beginning of a message .
• Press to skip to the end of a message .
• Press to delete the message .
• Press to save the message .
After you've listened to your new messages, you have the following options:
• Press to replay the message . While playing the message you can:
• Press to return to the previous message .
• Press to skip to the next message .
• Press to call the sender of your message .
• Press to hear more options .
• Press to return to the Main Menu .
• Press to repeat the Main Menu .
Greeting options:
Press for message management options, like updating your various greeting messages . You then have
the following options:
• Press for the line busy Greeting Menu .
• Press for the no answer Greeting Menu .
• Press for the Compose Message Menu .
End User 14