Controlling Calls - Polycom Business VoiceEdge User Manual

Controlling Calls

Raise or Lower Volume
Click on the volume icon on the active call and either drag the volume up or down or use the arrows on your
keyboard .
Mute the Call
Click on the microphone icon to mute your voice on the call .
Turn On/Off The Speakerphone
If your computer is equipped with a speaker phone, click the speaker icon to turn on or off .
Hold call
To hold a call click the "Hold" button, the call information will then be minimized within the Softphone, to
unhold the call click "Resume . "
Add a Contact
Click the yellow plus sign next to the active calling party's name to add them to your contact list . A dialog box
will appear to allow you to add additional information .
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