Call Forwarding Busy; Call Forwarding No Answer - Polycom Business VoiceEdge User Manual

Call Forwarding Busy

When you're waiting for a critical call, but still need to use your telephone, Call Forwarding Busy enables you
to send all incoming calls to an alternate number when you're using your line . Simply activate Call Forwarding
Busy before making your call, or activate Call Forwarding Busy online while speaking if your call becomes
unexpectedly lengthy .
To activate Call Forwarding Busy from your phone:
1 . Pick up the phone and press
2 . Dial the number to which you want to direct your call .
To deactivate Call Forwarding Busy from your phone:
1 . Pick up the phone and press
2 . Hang up . Your incoming calls may now be received normally .
To activate Call Forwarding Busy online:
1 . From the Main Navigation Page, select "Incoming Calls" .
2 . On the Incoming Calls Page, click "Call Forwarding Busy" .
3 . Input the number to which incoming calls should go, click "On", then click "Apply" .
To deactivate Call Forwarding Busy online:
1 . From the Main Navigation Page, select "Incoming Calls" .
2 . On the Incoming Calls Page, click "Call Forwarding Busy" .
3 . Click "Off", then click "Apply" . Your incoming calls will now be received normally .

Call Forwarding No Answer

Redirect incoming calls to another telephone number when you are unable to answer . When you
know you won't be back in time for a critical call, you can program and activate Call Forwarding No Answer to
ring your current location, your cell phone or a colleague .
To activate Call Forwarding No Answer from your phone:
1 . Pick up the phone and press
2 . Dial the number to which you want to direct your call . (Be sure to include any access numbers and area
codes you normally use to call this number) .
To deactivate Call Forwarding No Answer from your phone:
1 . Pick up the phone and press
2 . Hang up to deactivate . Incoming calls may now be received normally .
To activate Call Forwarding No Answer online:
1 . Log on to http://hdvdmsweb.onvoip.net .
2 . From the Main Navigation Page, select "Incoming Calls" .
3 . On the Incoming Calls Page, click "Call Forwarding No Answer" .
4 . Input the number to which incoming calls should go .
5 . Select the number of rings, click "On", then click "Apply" .
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