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Polycom VVX Series Manuals
Manuals and User Guides for Polycom VVX Series. We have
11
Polycom VVX Series manuals available for free PDF download: User Manual, Manual, Regulatory Notice, Self-Installation And Configuration Manual, Quick Reference Manual, Basic Troubleshooting
Polycom VVX Series User Manual (144 pages)
Business IP Phones with Skype for Business
Brand:
Polycom
| Category:
IP Phone
| Size: 3.05 MB
Table of Contents
Table of Contents
3
Before You Begin
11
Audience, Purpose, and Required Skills
11
Related Documentation
11
Getting Started with Polycom ® VVX ® Business IP Phones
12
Getting Started with Polycom VVX Business IP Phones
12
Overview of Phone Hardware and Keys
12
VVX 250 Hardware
12
VVX 350 Hardware
14
VVX 450 Hardware
16
Securing Your Phone with the Security Slot
18
Accessing Screens on VVX Business IP Phones
18
Access the Main Menu
19
Access the Calls Screen
19
Access the Lines Screen
20
Switch Among Phone Screens
20
Icons and Status Indicators on VVX Business IP Phones
21
Entering Information in Data Fields
22
Entering Information Using the Dial Pad
23
Entering Chinese Characters with Pinyin
24
Logging in to and Locking Your Phone
25
Signing in to Skype for Business on VVX Business IP Phones
25
Sign in Using Your Skype for Business User Credentials
25
Sign in to Skype for Business on Your Computer Using Btoe
25
Sign in Using Your Skype for Business PIN Authentication
26
Set the Time and Date Format
26
Sign out of Skype for Business
26
Signing into a VVX Phone as a Guest User
27
Sign in as a Guest User Using User Credentials
27
Sign in as a Guest User Using PIN Authentication
28
Sign into Skype for Business as a Guest Using BTOE on Your Computer
28
Locking Your Phone
28
Set a Lock Code
29
Lock Your Phone
29
Unlock the Phone
30
Change Your Lock Code
30
Reset Your Lock Code
30
Disable Device Lock
30
Audio Calls
31
Placing and Answering Audio Calls
31
Placing Audio Calls
31
Redial a Number
35
Answering Audio Calls
35
Switch Among the Handset, Headset, and Speakerphone
37
Mute and Unmute Audio
37
Holding and Resuming Calls
37
Hold a Call
37
Resume a Call
38
End an Active Audio Call
38
End a Held Call
38
Transferring Calls
38
Choose a Default Transfer Type
38
Transfer a Call
39
Cancel a Transfer
39
Parking and Retrieving Calls on the Skype for Business Server
39
Park Skype for Business Calls
40
Retrieving Parked Skype for Business Calls
40
Managing Calls
41
Display Calls from the Lines Screen
41
Display Calls from the Calls Screen
41
Manage a Call from the Calls Screen
42
Ignoring or Rejecting Incoming Calls
42
Ignore or Silence an Incoming Call
42
Reject Incoming Calls
42
Reject Calls from a Contact
42
Rejecting Calls with Do Not Disturb
43
Redirecting Incoming Calls
44
Forwarding Incoming Skype for Business Calls
44
Divert Calls to a Contact
45
Conference Calls
46
Tips for Conference Calls
46
Initiating a Skype for Business Conference Call
46
Initiate a Skype for Business Conference
46
Initiate a Conference Call During a Skype for Business Call
47
Initiating a Group Conference Call
47
Initiate a Group Conference Call
47
Initiate a Group Conference Call with a Distribution List
47
Add Contacts to a Skype for Business Conference Call
48
Send Contacts Active Conference Information
48
Viewing a List of Skype for Business Conference Participants
48
Exit the Roster
49
Return to the Roster
49
Managing Skype for Business Conference Participants
49
Muting Conference Participants
50
Demote or Promote Conference Participants
50
Enable and Disable Conference Announcements
51
Remove Conference Participants
51
Lock and Unlock a Conference Call
51
Admit or Deny Participants to a Locked Conference Call
51
Shared Lines
53
Shared Line Limitations
53
Missed and Received Calls on Shared Lines
53
Hold a Call Privately on a Shared Line
53
Shared Line Appearance for Skype for Business
54
Shared Line Appearance Limitations
54
Answering SLA Calls
54
Resume Held SLA Calls
55
Boss-Admin for Skype for Business
55
Assign Delegates
55
View the Delegates Group
56
View the Boss Group
56
Set a Ringtone for Boss Calls
56
Edit the Delegates Group
57
Managing Calls on the Boss's Line
57
Join Conference Calls for a Boss
59
Recording Audio Calls
61
Guidelines When Recording Calls
61
Record a Call
62
Manage a Call While Recording
62
Pause a Recording
62
Resume a Recording
62
Stop Recording
62
Record a Conference Call
63
Browse Recorded Calls
63
Play a Recorded Call
63
Pause and Resume Played Recordings
64
Stop Playing a Recording
64
Rename a Recording
64
Delete a Recording
64
Call Lists, Distribution Lists, and Directories
66
Recent Calls
66
View Recent Calls
66
Sort Recent Call Entries
67
Sort Entries by Call Type
67
Edit a Recent Call Entry
67
Delete a Recent Call Entry
67
Save a Recent Call Entry
68
View Call Details
68
Contact Directory
68
Search for a Contact in the Contact Directory
68
Add a Contact to the Contact Directory
69
View Contact Information
69
Update a Contact's Information
69
Delete a Contact from the Contact Directory
70
Corporate Directory
70
Searching the Corporate Directory
70
Add Corporate Directory Contacts to the Contact Directory
71
Searching the Skype for Business and Outlook Directories
71
Search the Skype for Business Directory
71
Saving Contacts from the Skype for Business Directory
72
Search the Outlook Directory
72
Save Outlook Contacts to the Contact Directory
73
Managing Skype for Business Distribution Lists
73
Maximum Number of Distribution List Members
73
Search for Skype for Business Distribution Lists
73
Save a Distribution List to the Contacts List
74
View Contact Information for a Distribution List
74
View Contact Information for a Member of a Distribution List
74
Delete a Distribution List
74
Favorites and Contact Lists
76
Managing Favorites
76
Add Favorites
76
Viewing Favorites
76
Reorder Favorites
77
Delete Favorites
77
Skype for Business Contacts
77
Unified Contact Store
77
Add a Contact to Your Microsoft Skype for Business Contact List
78
View Skype for Business Favorites and Groups
78
Assign Skype for Business Contacts to Line Keys
79
Skype for Business Contacts' Presence Information
79
View a Skype for Business Contacts' Information
81
Change the Privacy Relationship for a Contact
81
Accessing, Sending, and Broadcasting Messages
82
Access Skype for Business Voicemail Messages
82
Managing Skype for Business Voicemail Messages
82
Call a Contact from Voicemail
82
Delete Voicemail Messages
82
Mark Message as Read
83
Instant Messaging
83
Send Instant Messages
83
Read Instant Messages
83
Reply to Instant Messages
84
Delete Instant Messages
84
Broadcasting Messages with Group Paging
84
Send a Group Page
85
Receiving Pages
85
Group Paging Settings
86
Broadcasting Messages with Push to Talk
87
Send a PTT Broadcast
87
Receiving PTT Broadcasts
88
Reply to PTT Broadcasts
89
End PTT Broadcasts
89
Push to Talk Settings
89
Phone Applications
91
Using the Calendar
91
Open the Calendar
91
Navigate Day View
91
Navigate to Other Views
92
Navigate Month View
92
Display Meeting View on the Calendar
92
Return to Day View
92
Meeting Reminders
93
Joining Calendar Meetings
94
Navigating the Web and Idle Browsers
95
View the Idle Browser
95
Open the Web Browser
95
VVX
97
Password Required to Access Basic Settings
97
Set the Language
97
Time and Date Display
98
Change the Time and Date Format
98
Disable the Time and Date Display
98
Backlight Intensity and Timeout
98
Set the Backlight Intensity
99
Set the Backlight Timeout
99
Changing Your Background
99
Change the Background Picture
100
Adding Personal Photos as Your Background
100
Reset Your Background
101
Customizing Line Keys
102
Show Only Your Line Registration
102
Enable Line Key Customization
102
Insert an Empty Line Key
102
Clear a Line Key
103
Delete a Line Key
103
Reset Customized Line Keys
103
Screen Savers
103
Enable Screen Savers
103
Use Personal Photos as Screen Savers
104
Disable the Screen Saver
105
Use Your Phone as a Digital Picture Frame
105
Picture Frame Icons
106
Power-Saving Mode
107
Change Your Office Hours for Power-Saving Mode
107
Change Idle Timeouts for Power-Saving Mode
107
Changing Audio Settings
108
Change Incoming Call Notifications
108
Set a Ringtone for Incoming Calls
108
Set a Ringtone for Individual Contacts
108
Change the Volume
109
Enable Acoustic Fence
109
Update Your Skype for Business Presence
109
Adding a Profile Photo to Display on the Lock Screen
110
Disable Hot Desking
110
Connecting to a Wireless Network
111
Enable Wireless Network Connectivity
111
Connect to a Secured Wireless Network
112
Disconnect from a Wireless Network
112
Remove a Wireless Network
112
Phone Accessories and Computer Applications
113
Using a Headset with Your Phone
113
Connecting a Headset
113
Use Your Headset for All Calls
114
Reactivate Headset Memory Mode
114
Using Electronic Hookswitch
114
Disconnect Your Headset
116
Controlling Your Phone with Polycom Desktop Connector
116
Setting up and Enabling the Polycom Desktop Connector
116
Using the Polycom Desktop Connector
120
Connecting to Skype for Business on Your Phone Using Better Together over Ethernet
123
Installing the Polycom Better Together over Ethernet Connector
123
Pairing Your Phone with Your Computer
124
Set Your Phone as Your Primary Audio Device
126
Use Btoe to Open the Web Configuration Utility
127
Using Btoe to Lock and Unlock Your Phone
127
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
127
Disable Btoe on Your Phone
129
Stop Btoe on Your Computer
129
Uninstall the Polycom Btoe Connector
129
Accessibility Features
131
Features for Hearing-Impaired Users
131
Features for Mobility-Impaired Users
132
Features for Vision-Impaired and Blind Users
133
Maintaining Polycom ® VVX ® Business IP Phones
134
Maintaining Polycom VVX Business IP Phones
134
Investigate Warnings
134
Remove Warnings
134
Restart Your Phone
135
Update the Phone's Configuration
135
Test the Hardware
135
Cleaning the Screen
136
View Software Details
136
Updating Your Skype for Business Phone Software
136
View Software Update Information
136
Update Your Skype for Business Phone Software
136
Update Skype for Business Software Later
137
Troubleshooting
138
Speakerphone
138
USB Port
138
Check the Status of the Calendar
139
Polycom Desktop Connector
139
Troubleshoot Audio and Echo Issues
140
Recording Issues and Solutions
140
Better Together over Ethernet
140
Troubleshoot Polycom Btoe Connector Installation
141
Troubleshoot Polycom Btoe Connector Start Issues
141
Troubleshoot Pairing Your Phone with Your Computer
141
Troubleshoot Polycom Btoe Connector with a USB Audio Device
142
Regenerate a Pairing Code for Manual Btoe Pairing
142
Login Credentials
142
Set Log Levels
143
Send Log Files to the Skype for Business Server Using the Web Configuration Utility
143
Send Log Files to the Skype for Business Server
143
Reset the Phone to Factory Defaults
143
Using an Approved Power Source
144
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Polycom VVX Series User Manual (50 pages)
Business IP Phones with Better Together over Ethernet
Brand:
Polycom
| Category:
IP Phone
| Size: 1.72 MB
Table of Contents
Table of Contents
3
Before You Begin
6
Audience, Purpose, and Required Skills
6
Related Documentation
6
Getting Help
6
Polycom Partner and Solution Resources
7
The Polycom Community
7
Getting Started with Polycom ® VVX ® Business IP Phones
8
Getting Started with Polycom VVX Business IP Phones
8
Overview of Phone Hardware and Keys
8
VVX 250 Hardware
8
VVX 350 Hardware
10
VVX 450 Hardware
12
Securing Your Phone with the Security Slot
14
Accessing Screens on VVX Business IP Phones
14
Access the Main Menu
15
Access the Calls Screen
15
Access the Lines Screen
16
Switch Among Phone Screens
16
Icons and Status Indicators on VVX Business IP Phones
17
Entering Information in Data Fields
18
Entering Information Using the Dial Pad
19
Entering Chinese Characters with Pinyin
20
Logging in to and Locking Your Phone
21
Sign in to Skype for Business on Your Computer Using Btoe
21
Sign into Skype for Business as a Guest Using BTOE on Your Computer
21
Sign out of Skype for Business
22
Set the Time and Date Format
22
Locking Your Phone
22
Set a Lock Code
22
Lock Your Phone
23
Unlock the Phone
23
Change Your Lock Code
24
Reset Your Lock Code
24
Disable Device Lock
24
Connecting to Skype for Business on Your Phone Using Better Together over Ethernet
25
Installing the Polycom Better Together over Ethernet Connector
25
Download and Install the Polycom Btoe Connector
25
Start the Polycom Btoe Connector
26
Disable Auto-Start for the Polycom Btoe Connector
26
Pairing Your Phone with Your Computer
27
Automatically Pair Your Phone with Your Computer Using Btoe
27
Manually Pair Your Phone with Your Computer Using Btoe
28
Set Your Phone as Your Primary Audio Device
28
Use Your Phone as Your Primary Audio Device for Your Computer
29
Use Btoe to Open the Web Configuration Utility
29
Using Btoe to Lock and Unlock Your Phone
30
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
31
Answer Btoe Calls
31
Place Btoe Calls
32
Pause and Resume Btoe Calls
32
Move Call Audio between Your Phone and Computer
32
Disabling Btoe and Uninstalling the Btoe Connector Application
33
Disable Btoe on Your Phone
33
Stop Btoe on Your Computer
33
Uninstall the Polycom Btoe Connector
33
Polycom ® VVX ® Business IP Phones Settings
35
Polycom VVX Business IP Phones Settings
35
Password Required to Access Basic Settings
35
Set the Language
35
Time and Date Display
36
Change the Time and Date Format
36
Disable the Time and Date Display
36
Backlight Intensity and Timeout
36
Set the Backlight Intensity
37
Set the Backlight Timeout
37
Changing Your Background
37
Change the Background Picture
37
Adding Personal Photos as Your Background
38
Reset Your Background
39
Customizing Line Keys
39
Show Only Your Line Registration
40
Enable Line Key Customization
40
Insert an Empty Line Key
40
Clear a Line Key
40
Delete a Line Key
41
Reset Customized Line Keys
41
Screen Savers
41
Enable Screen Savers
41
Use Personal Photos as Screen Savers
42
Disable the Screen Saver
43
Use Your Phone as a Digital Picture Frame
43
Picture Frame Icons
43
Power-Saving Mode
44
Change Your Office Hours for Power-Saving Mode
44
Change Idle Timeouts for Power-Saving Mode
45
Changing Audio Settings
45
Change Incoming Call Notifications
45
Set a Ringtone for Incoming Calls
46
Set a Ringtone for Individual Contacts
46
Change the Volume
46
Enable Acoustic Fence
46
Update Your Skype for Business Presence
47
Adding a Profile Photo to Display on the Lock Screen
47
Disable Hot Desking
47
Troubleshooting
48
Better Together over Ethernet
48
Troubleshoot Polycom Btoe Connector Installation
48
Troubleshoot Polycom Btoe Connector Start Issues
48
Troubleshoot Pairing Your Phone with Your Computer
49
Troubleshoot Polycom Btoe Connector with a USB Audio Device
49
Regenerate a Pairing Code for Manual Btoe Pairing
49
Using an Approved Power Source
50
Polycom VVX Series Regulatory Notice (14 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 0.57 MB
Table of Contents
Regulatory and Compliance Information
3
Service Agreements
3
Governing Law
3
Limitations of Liability
3
Polycom Limited Warranty and Limitation Liability
4
Warranty Exclusive
4
Safety, Compliance, and Disposal Information
5
Part 15 FCC Rules
5
Class B Digital Device or Peripheral
5
Class a Digital Device or Peripheral - VVX Expansion Modules
5
Japan VCCI
8
WARNING Electrical Safety
8
Russian Compliance
9
Ukrainian Compliance
10
New Zealand Telepermit
10
Connection of this Polycom VVX 1500 Voip Video Telephone to the Telecom Network
11
FCC Radiation Exposure Statement
13
Japanese Radio Law and Japanese Telecommunications Business Law Compliance
13
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Polycom VVX Series Manual (16 pages)
HV.SELECT Cloud Hosted Telephone System
Brand:
Polycom
| Category:
IP Phone
| Size: 0.39 MB
Table of Contents
Get to Know Your Phone
2
Phone Display (Views)
3
Call Pickup
5
Call Fowarding
6
Cancel Forwarding
6
Three-Party Conference
6
Contact Directory
8
Changing Ring Tone
8
Feature Access Codes
9
Polycom VVX Series Self-Installation And Configuration Manual (7 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0.39 MB
Table of Contents
Getting Started
3
Connect Optional Expansion Modules, Headset, or USB Devices
5
Configuring Your Set
5
Voip 9-1-1
7
Polycom VVX Series User Manual (3 pages)
nextiva
Brand:
Polycom
| Category:
Telephone
| Size: 0.14 MB
Polycom VVX Series Quick Reference Manual (3 pages)
Expansion Module
Brand:
Polycom
| Category:
Control Unit
| Size: 0.63 MB
Polycom VVX Series Quick Reference Manual (2 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0.55 MB
Polycom VVX Series User Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0.76 MB
Polycom VVX Series Quick Reference Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0.14 MB
Polycom VVX Series Basic Troubleshooting (2 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0.05 MB
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