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Messages — On the Phone
Comcast Business VoiceEdge voicemail enables you to manage your time without missing your calls . Callers
can leave a message while you're on the phone, off-site, or just need phone-free time to focus on a project . If
you are away from the office, you can opt to be notified via email that you have messages waiting .
Setting Up Voicemail
To set up your new Comcast Business VoiceEdge voicemail service, follow these easy-to-use instructions .
The first time you call into your Comcast Business VoiceEdge voicemail, you will be asked to create a new
password and record your name to personalize the greeting that callers will hear when they reach your
voicemail .
Note:
Each line may have its own voicemail and would need to be set up individually .
First Time Voicemail Activation
From your office:
1 . Press the "Messages" button on your phone or dial your extension or 10-digit telephone number .
2 . A tutorial will guide you through the setup of your new voicemail service .
Note:
You will be prompted to enter the default password, which is the numbers 17932486 . Once you're in the system, listen carefully
to the recorded instructions . You will be prompted to create a password, record your name and record a customized business
greeting .
Setting Your Personalized Name
Press
to record new Personalized Name .
Press
to listen to current Personalized Name .
Press
to delete Personalized Name .
Press
to return to the Main Menu .
Press
to repeat the Main Menu .
Accessing Voicemail
There are three ways to access your voicemail:
From your office:
1 . Press the "Messages" button on your phone or dial your 4-6 digit extension or 10-digit telephone number .
From your desktop:
1 . Click the "Dial Voicemail" icon on the Telephony Toolbar .
Away from your office:
1 . Dial your office telephone number .
2 . When your personal greeting starts, press
3 . Enter your password when prompted .
End User
.
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