Call Transfer - To Voicemail; Call Waiting; Cancel Call Waiting Per Call - Polycom IP 550 User Manual

Using the Feature
1. During the call, press the
2. Enter the transfer
3. Press the SEND
4. When the second party picks up you may consult with them.
5. Press the TRNSFER
6. Press the
CANCEL
Extended Functionality
A user may use the
Call Transfer – To Voicemail
Allow incoming calls to be transferred to any user's voicemail.
Using the Feature
1. During the call, press the
2. Press the NEW CALL
3. Dial
*55
4. Follow the
IVR
the caller to another voicemail box, enter the desired extension followed by the # key.

Call Waiting

This feature enables a user to answer a call when engaged in another call. When a second call is received while a user
is engaged in a call, the user is informed via a call waiting tone.
Using the Feature
Retrieving the Second Call
1. When a call rings in, use the
2. Press the ANSWER
Getting Back to the First Call
3. Use the DISPLAY CONTROL
4. Press the RESUME
Extended Functionality
Sending the Second Call to Voicemail
5. When a call rings in, use the
6. Press the REJECT

Cancel Call Waiting Per Call

Allow users to turn off call waiting on a call-by-call basis.
Zayo Managed Services
All manuals and user guides at all-guides.com
soft key. This will place the caller on hold and provide dial tone.
TRNSFER
with the KEYPAD.
NUMBER
soft key.
soft key to transfer the call.
soft key to return to the first caller without transferring the call.
TRANSFER Feature Key instead of the soft key.
soft key or button. This will place the caller on hold.
HOLD
soft key to get a dial tone.
instructions. Press the # key to send the caller to your own voicemail box. To send
DISPLAY CONTROL
soft key.
keys to select the
soft key. This places the other call on hold.
DISPLAY CONTROL
soft key.
IP 550 User Guide
keys to select the second LINE.
LINE which is on hold.
keys to select the second LINE.
Polycom IP 550 User Guide
Page 9 of 13