Blackberry Bold 9700 Manual page 110

After pressing the Cancel button, follow these
steps:
1. Click on the Options icon on your Bold.
2. Click Advanced Options.
3. Click Default Services.
4. You will see a screen similar to the one
shown. Verify that the email address under
the Calendar item at the top is set
correctly. If not, click and adjust it.
5. Press the Menu key and select Save.
6. Re-sync using Desktop Manager and
if you see the same error, ignore it by
clicking OK.
Close and Restart Desktop Manager
Try closing down Desktop Manager and restarting it, sometimes this can help.
Remove and Reconnect Your BlackBerry
Sometimes a simple disconnect and reconnect can also help. Give it a try.
Fixing Specific Errors with Calendar, Address Book, or MemoPad or
Tasks Sync
Try the sync again after it fails and watch it closely, you should note where it fails-- - on the
Calendar, Address Book, MemoPad, or Tasks-- - by watching the status screen.
Once you figure out where the sync fails, then you can try one thing to get it running
again: clearing out or deleting the problem database from your BlackBerry and starting
the sync again.
CAUTION: Doing this process will force you to lose any changes you have made on your
BlackBerry since your last successful sync.
1. From the main Desktop Manager screen, click on Backup & Restore.
2. Click Backup. Make a note of the file name and location; you may need
to use it later to restore data if this troubleshooting does not work. In
Figure 2-21, the backup file name is Backup-(2008-12-12)-1.ipd.
CHAPTER 2: Windows PC Setup
85