Voip Maintenance And Troubleshooting; Voip Administrative Functions - Vodavi XTS-IP Installation Manual

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Chapter 4 - Maintenance and Troubleshooting

VoIP Maintenance and Troubleshooting

VoIP Administrative Functions

These functions are accessible through an RS-232 connection via the ADMIN port located on
the VoIP card. Configurations and tracing VoIP card events can be viewed from this console
connection. No programming can be performed, but firmware upgrades can be done through
the admin port.
Locating the VoIP Card through the MPB
1. Attach a straight-through cable to the MPB (RS-232) and use the following HyperTerminal
(or other terminal emulation application) settings:
Baud - 19200 bps
Data Bits - 8
Parity - None
Stop Bit - 1
Flow Control - None
2. When prompted for a password, type config.
3. Type d s at the maint> prompt to view the location of the VoIP card.
ENTER PASSWORD: config
maint>d s
SLOT
---------
4. At the maint> prompt, type d s4. (The 4 represents the slot where the VoIP card is
located.) The following printout shows which COs are in and out of service.
maint>d s4
SLOT
---------
CO
---
1
2
3
4
5
6
7
8
XTS-IP - Installation Manual
BRD TYPE
---------- -----------
00 DT24
01 DT24
04 VOIP
Figure 4-10: VoIP Card Location Printout
BRD TYPE
----------
04 VOIP
STATUS
----------------------
INS, Bothway Enabled
INS, Bothway Enabled
INS, Bothway Enabled
INS, Bothway Enabled
INS, Bothway Enabled
INS, Bothway Enabled
INS, Bothway Enabled
INS, Bothway Enabled
Figure 4-11: VoIP In/Out of Service Printout
VoIP Maintenance and Troubleshooting
SERV STAT BRD OPTS
----------
INS 0
OOS
INS 0
SERV STAT BRD OPTS
----------- ----------
INS 0
PULSE/DTMF CO/PBX
---------- ------
DTMF CO
DTMF CO
DTMF CO
DTMF CO
DTMF CO
DTMF CO
DTMF CO
DTMF CO
FW VER.
---------
00-0
01A-7
FW VER.
---------
01A-7
STATE
-----
IDLE
IDLE
IDLE
IDLE
IDLE
IDLE
IDLE
IDLE
December 2005