Forgotten Pin; Change Pin - Mitel 5340 User Reference Manual

Mitel IP Phone User Reference Guide Release 4.1
1. Select the View Certificate button on the Security Alert window.
2. Select the Install Certificate button on the Certificate window.
3. Follow the install certificate prompts.
4. Select the OK button on the Certificate window.
5. Select the Yes button on the Security Alert window.

Forgotten PIN

If you forget your PIN, a new one can be sent to you by email.
To request a new PIN, follow these steps on the login page:
1. Type your User ID.
2. Select Forgot Your PIN?
A new PIN will be sent to the email address specified on your My Personal
Details page. If you do not receive an email with your PIN, contact your
administrator.
NOTE: You will not receive a new PIN by email if you have not entered a valid
email address on your Personal Details page or if your company has not
been configured for email PIN notification. Contact your system administrator
to request a new PIN.

Change PIN

Your PIN is used for logging into your phone as well as logging into the web
interface. To change your PIN, follow these steps:
1. Select My Personal Details in the Navigation pane.
2. Select the Save and Change PIN button at the bottom of the page. A
Change PIN pop-up window will be displayed.
3. Type your old PIN.
4. Type a new PIN.
5. Type the new PIN again.
6. Select the Save button.
You will be returned to the My Personal Details page appears with the
message "Successfully Saved" confirming that your PIN has been changed.
The Change PIN window refreshes, clearing all fields, and displaying an error
message in the following cases:
• You enter an invalid old PIN. The error message will read, "Invalid old
PIN."
• You enter a new PIN that does not meet the criteria. The error message
will read, "New PIN is not valid according to the specified rules."
• The new PIN you re-typed does not match the new PIN. The error
message will read, "Please correctly re-type your PIN."
NOTE: A PIN must consist of between four to ten digits. A PIN is numeric and
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