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MITEL 5340; 5330; & 5320 IP Phones
3 Key-Pages
3 Key-Pages
1 Key-Page
Change Volume
(or ring when idle).
Press both keys to
save adjustment.
Also Up/Down for
lists appearing in
the display (like
LOGS or DND).
Screen adjust...
i.e. Brightness
and Contrast.
Provided By:
Message/Ring Indicator
Up
Speaker
On/Off
Down
Special
Screen
(Programming)
Hold
Transfer
(Left Cursor)
(Right Cursor)
Mute
On/Off
Redial
Message
(Alpha/Numeric)

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Summary of Contents for Mitel 5340

  • Page 1 MITEL 5340; 5330; & 5320 IP Phones Message/Ring Indicator Change Volume (or ring when idle). Press both keys to save adjustment. 3 Key-Pages Also Up/Down for lists appearing in Speaker Mute the display (like LOGS or DND). On/Off On/Off Down...
  • Page 2 Feature Buttons Feature buttons provide quick access to commonly used features. See the following table for descriptions. Button Action • Provides volume control for the ringer, handset, and speaker. (Up) • Scrolls through feature options. (Down) • Activates Handsfree Mode (speakerphone). •...
  • Page 3 ANSWERING A CALL Lift handset or press the (Speaker) button INCOMING CALLS – RING PATTERN Outside calls present a long ring Inside calls a double ring PLACING AN INTERNAL CALL TO ANOTHER EXTENSION Dial the extension number (you do not need to go off-hook first) After 2 short rings, begin speaking *Note: By default, an internal call will be over the speaker.
  • Page 4: Call Forwarding

    TRANSFERRING A CALL TO AN OUTSIDE NUMBER With call in progress, press the (Transfer) button Press 8 for outside dial tone Dial the telephone number Hang up TRANSFERRING A CALL TO HOLD ON AN EXTENSION With call in progress, press the Transfer to Hold Button or Dial the extension number (or press the programmed button for that extension) *Blind Transfer: Hang up.
  • Page 5 SETTING DO-NOT-DISTURB (DND) Press the DND button or Dial Feature Code 370 Enter the 2-digit DND code (see list of codes and messages below) -OR- Use the volume up/down arrows to scroll through the available messages Press the (Speaker) key to activate the displayed message Available DND Messages: 01 –...
  • Page 6: Making A Conference Call

    TO CALL A STATION (PERSONAL) SPEED DIAL Press the STN SPDL button OR press Enter the speed dial location (0-9) -OR- Use the volume up/down arrows to scroll through speed dials on the display Press # to call the number TO CALL A SYSTEM SPEED DIAL (Optional) Press the SYS SPDL button OR press Enter the 3-digit speed dial location (000-999)
  • Page 7 UNUSED BUTTONS Any button that has not been programmed by our technician can be programmed as a one-touch station speed dial button, or as a one-touch speed dial to other extensions (which also serves as a way to see the status of that extension – it will be lit red with the extension is busy, and flash when it is in Do-Not-Disturb).
  • Page 8 1. Lift handset Press the VOICEMAIL button on the screen, not the message key 3. Interrupt the Mitel greeting by pressing 4. Enter your extension number 5. When the system says “Enter your password, re-enter your extension and press #.
  • Page 9 ACCESSING YOUR MAILBOX VIA THE BUTTON When you have new messages, your button will be flashing When this happens, lift handset Press the button Enter your password then press # *Note: This only works when the button is flashing USING THE BUTTON TO LEAVE A MESSAGE FOR ANOTHER EXT When calling an internal extension that is busy or in DND –...
  • Page 10 • VOICEMAIL FLOWCHART • Note: At any menu level, you can press * to cancel or return to the previous menu, or press # to accept. Note: To swap 7 and 9 (save/delete), Press 4 (Personal Options), 9 (More Options), 3 (Swap)
  • Page 11 NOTES ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________...
  • Page 12 Prepared by Warner Telecom Group, LLC For Questions on your Telephone or Voicemail Call: Warner Telecom Group 206-575-4200 vyoung@warnertel.com Visit our website for copies of user guides at: www.warnertel.com under Resources Tab.

This manual is also suitable for:

5320Mitel 5330