Mitel 8528 User Manual Supplement
5000 communications platform for version 3.2 software
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Also See for 8528:
- User manual (92 pages) ,
- Quick user manual (12 pages) ,
- Frequently asked questions manual (11 pages)
Table of Contents
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Mitel
5000 Communications Platform
Phone User Guide Supplement
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Affected User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
5000 CP Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
8528 and 8568 Digital Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
5304 IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
5320 IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5312/5324 IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
12-Button and 48-Button Programmable Key Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Personal Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Personal Call Routing Feature Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using Personal Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Enabling and Disabling Personal Call Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Answering Routed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Handoff Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Remote Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5330 and 5340 IP Phone Display Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Embedded Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Text Size Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Support for NuPoint UM Displays and Menu Button Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Document Part Number 835.3262-1
A946/4373A
For Version 3.2 Software
© Mitel Networks Corporation September 2009
Page 1
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Table of Contents
Related Manuals for Mitel 8528
Summary of Contents for Mitel 8528
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Page 1: Table Of Contents
8528 and 8568 Digital Telephones ........ -
Page 2: Introduction
Introduction Introduction This user guide supplement was created for the Mitel 5000 Communications Platform (CP) version 3.2 software release. This supplement specifies the affected 5000 CP user guides, and provides information and instructions for the 5000 CP v3.2 new features and changes. See the following sections for details: •... -
Page 3: 5000 Cp Devices
8 8528 and 8568 Digital Telephones The new Mitel 8528 and 8568 digital telephones replace the existing 8520 and 8560 digital telephones, respectively. The 8528 provides a 2-line Liquid Crystal Display (LCD). The 8568 provides a 6-line LCD with menu buttons. Images of both phones appears below. - Page 4 8528 and 8568 Digital Telephones The new 8528 and 8568 telephones function similar to the 8520 and 8560, but include the following functional differences: • The 8528 and 8568 require 5000 CP software v3.2 or later. They are not backward- compatible with previous 5000 CP software versions and they are not compatible with Inter-Tel Axxess systems.
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Page 5: 5304 Ip Phone
For installation information, refer to the Mitel 5304 IP Phone Installation Guide, part number 57009901. This document is shipped in the box with the phone. For information and instructions for supported features, refer to the Mitel 5304 IP Phone User Guide, part no. 550.8034. -
Page 6: 5320 Ip Phone
13 for more information. For installation information, refer to the Mitel 5320 IP Phone Installation Guide, part number 57010765. This document is shipped in the box with the phone. For information and instructions for supported features, refer to the Mitel 5320/5330/5340 IP Phone User Guide, part no. -
Page 7: 5312/5324 Ip Phones
For installation information, refer to the Mitel 5312/5324 IP Phone Installation Guide, part number 57009711. This document is shipped in the box with the phone. For information and instructions for supported features, refer to the Mitel 5312/5324 IP Phone User Guide, part no. 550.8035. -
Page 8: 12-Button And 48-Button Programmable Key Modules
The Programmable Key Modules (PKM) are peripheral devices that provide additional programmable buttons for the Mitel 5224 and 5324 IP phones and the 8528 and 8568 digital telephones. There is a 12-button PKM and a 48-button PKM, which provide one-button access to extensions, trunks, features, or other resources. -
Page 9: Personal Call Routing
Personal Call Routing On: 363 • Personal Call Routing Off: 362 • Personal Call Routing On/Off: 364 • Personal Call Routing – Handoff (push and pull): 388 ® Page 9 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009... -
Page 10: Using Personal Call Routing
“Press *...” prompt is not played and the call is routed to your main extension. If you hang up, the call continues to follow the programmed routing steps. ® Page 10 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009... -
Page 11: Using The Handoff Feature
Dial 363 (Personal Call Routing On). To use Remote Programming to disable Personal Call Routing: Follow steps above, dial 362 (Personal Call Routing Off), and then hang up. ® Page 11 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009... -
Page 12: Troubleshooting
If you have enabled Personal Call Routing and you think that your calls are not being routed correctly, or you see the INVALID ROUTING DESTINATION display, contact your system administrator. ® Page 12 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009... -
Page 13: 5330 And 5340 Ip Phone Display Enhancements
The screen saver image is the same image you see when you press NOTE (Applications) and select the About 5330/5340 IP Phone menu option. ® Page 13 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009... - Page 14 Press Screen Saver. Configure your screen saver options: a. Select one of the following screen saver timeout options: 15 minutes 10 minutes 5 minutes 1 minute ® Page 14 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009...
- Page 15 Press Close to exit the Applications menu. To wake your phone from screen saver mode: Lift the handset or press any button to wake the phone. ® Page 15 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009...
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Page 16: Text Size Control
Intercom Call (IC) The name or number for the other party on the internal call. Charlie B Call Key The caller ID (if available). 480-961-9000 480-961-9000 Mitel Networks ® Page 16 Mitel 5000 CP Phone User Guide Supplement for v3.2, September 2009... -
Page 17: Support For Nupoint Um Displays And Menu Button Options
NuPoint Unified Messaging (UM) voice mail product. Display phones include the text prompts and menu button options when users are connected to NuPoint UM voice mail. For information about navigating and using NuPoint UM voice mail, refer to the Mitel TUI Quick Reference Guide for NuPoint Unified Messaging on the Mitel Web site (http://edocs.mitel.com).