This chapter provides information on troubleshooting error messages that may appear
on the printer control panel display, as well as certain problems you may have with
your printer.
Troubleshooting Checklist
Even though your printer is designed to operate reliably under harsh
conditions, you may still encounter error messages at some time. Most of the
errors you encounter can be easily fixed and will not delay operation of the
printer for very long.
If you receive an error message or encounter a functional problem with the
printer, try the following:
•
•
•
•
If the problem persists, contact:
North America your Intermec Customer Service Representative at
1-800-755-5505.
International your local Intermec representative.
Check the display for an error message.
If there is an error message on the display, find it in the table under "Error
Messages" in this chapter and follow the instructions.
If the display does not show an error message, try to locate the symptom in
the tables under "Printer Operation Problems" or "Print Quality Problems"
later in this chapter and follow the instructions.
Clean the printer components and check all connections.
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Troubleshooting
4-3