Troubleshooting Checklist - Intermec 3440 User Manual

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This chapter provides some hints for troubleshooting error messages that the
printer sends to the host and problems you may experience with the printer.

Troubleshooting Checklist

Even though Intermec designed the 3440 printer to operate under harsh
conditions, you may still encounter error messages at some time. You can
easily fix most of the errors you encounter and consequently not delay
operation of the printer for very long.
If you receive an error message or encounter a functional problem with the
printer, try the following:
1. Send a <BEL> command to the printer and see if the printer sends an
2. If there is an error message, find it in the table under "Error Codes" in
3. Clean the printer components and check all connections. See Chapter 3,
If the problem persists, contact your Intermec customer service
representative. In the U.S. call 1-800-755-5505, and in Canada
call 1-800-688-7043.
If you are an international customer, contact your local Intermec
representative.
FranklinGothic Helv Condensed
error message to the host in response.
this chapter. Follow the instructions after the error message to correct the
problem.
or
If the printer does not send an error message to the host, try to locate the
symptom in the tables under "Printer Operation Problems" or "Print
Quality Problems" in this chapter. Follow the instructions after the
symptom to correct the problem.
"Maintaining the Printer," for details.
4
Troubleshooting
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