Troubleshooting; Locate The Mac Address - Nortel IP Phone 2002 User Manual

Standard

Troubleshooting

This chapter includes instructions for solving some common problems that can
occur on the IP Phone 2002.
The topics in this chapter include:
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Locate the MAC address

Examine your IP Phone 2002. The white label on the left of the telephone lists a
series of numbers. The last number is the MAC address (similar to 00 60 38 XX
XX XX). Record this address for future use. See
location" on page
"Locate the MAC address" on page 95
"Restarting your Nortel IP Phone 2002" on page 96
"Call does not connect" on page 96
"Call is connected but there is no audio" on page 97
"Changing audio settings while on a call" on page 97
"Quality of service information" on page 98
96.
Figure 8 "MAC address
IP Phone 2002 User Guide
95