Troubleshooting Your Ip Phone 1230; Virtual Office - Nortel 1230 User Manual

Troubleshooting your IP Phone 1230

Troubleshooting your IP Phone
1230
This section provides basic information about troubleshooting your IP
Phone 1230 if Virtual Office causes a problem. For additional help, see
"How to get help" on page

Virtual Office

Virtual Office can cause error messages to display on-screen.
Table 10 on page 156
correct the causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
Busy, try again
156
22.
lists error messages and describes actions to
Probable cause
Remote IP Phone is
active (not idle).
ACD is logged on.
Make Set Busy is
inactive on ACD IP
Phone.
Action
Wait for remote IP
Phone to become idle
and try again.
Log off ACD IP Phone
before you initiate
Virtual Office from
another IP Phone.
Configure Make Set
Busy active on ACD IP
Phone.