Quality Of Service Information; Viewing Quality Of Service Information For An Active Call - Nortel IP Phone 2002 User Manual

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Standard
98
2
Select the Change audio setting option and press Ok.
3
Use the navigation buttons to highlight the required quality setting and press
Select.
A general rule for selecting the codec and framesize is as follows.
Table 15 Codec and framesize
High quality
PCMU 20 ms
PCMA 20 ms
G729A 20 ms

Quality of service information

To improve your service or to determine a solution to a quality issue, your service
provider can ask you to record quality of service information for your calls.

Viewing quality of service information for an active call

1
Press the Audio soft key.
2
Select the Monitor audio quality option.
3
Record the information displayed for this call.
NN42020-126 MCS 5100 Release 4.0
Tip: Your system administrator sets the default codec and framesize for
all your calls.
Medium quality
PCMU 30 ms
PCMA 30 ms
Standard 01.05
Low quality
G729A 30 ms
March 2009

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