Call Park; Parking An Active Call For General Retrieval - Nortel IP Phone 2002 User Manual

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Standard
64
2
Press the line button associated with the call on hold to resume the
conversation.

Call Park

You can park an active call so that another user can retrieve it. A call can be
parked and assigned a call ID for general retrieval or it can be parked for a specific
user. For information about entering a call ID to retrieve a parked call, see
"Retrieving a parked call" on page
a message appears on your telephone with soft keys to retrieve, ignore, or make a
new call.

Parking an active call for general retrieval

1
Press the Park soft key.
2
Press the Park soft key again.
The display shows the parked call and the call ID number to retrieve it.
3
Communicate the call ID number to the person that needs to retrieve the call.
If the call is not retrieved, the system routes the call back to your telephone.
NN42020-126 MCS 5100 Release 4.0
Tip: This feature must be enabled in your service package. Contact your
system administrator for more details.
Note: You cannot park an emergency services call.
Tip: Use the Personal Agent to configure the length of time a call is
parked before it returns to your phone. For more information, see
Personal Agent User Guide (NN42020-100).
Standard 01.05
90. If a call is parked for you specifically, then
March 2009

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