Troubleshooting; Start-Up Failure: 31X0/35X0; Boot Failure Messages; Out-Of-Memory Errors: Pdt 35Xx - Symbol Series 3100 Product Reference Manual

Troubleshooting

Start-up Failure: 31X0/35X0

Problems are most frequently start-up failures. If cold booting the terminal does not
start the application successfully, either the application, the system software, or the
system is malfunctioning. If you can boot the system to command mode, try the
following:
• Use Program Loader to download a new version of the software to NVM. This
procedure is described in Chapter 2, Batch and Spectrum One Terminal Setup .
• Use Self Test to check whether system hardware is operational. The Self Test
procedure is described later in this chapter. After downloading new software,
warm boot the terminal as described in Chapter 4, Operating the Series 3100/3500.

Boot Failure Messages

During a cold boot, the system briefly displays a status line for each driver as it loads,
in the format:
The line shows a status value, usually 0, followed by the name and version number of
the driver. If the system halts at one of these lines and displays a status value other than
0, the displayed device driver did not load properly.
If such a failure occurs, cold boot the terminal again. If this does not solve the problem,
call Symbol Customer Support.
More troubleshooting information is found in the documentation listed in the Related
Publications.

Out-of-Memory Errors: PDT 35XX

Out-of-memory errors may occur during PDT 35XX operation with applications that
ran without difficulty on similarly equipped PDT 31XXs.
Why.
These occur because the additional display lines on the PDT 35XX unit (16, as
opposed to 4 or 8 on the PDT 31XX) use memory normally allocated to Transient
Program Area (TPA). This situation involves the DEFNVM.HEX image supplied with
the Series 3000 Application Developer's Kit (ADK).
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Error Recovery and Troubleshooting
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