Inter-Tel Axxess User Manual page 19

If you selected TCP/IP Connection, complete the following fields:
•
IP Address: Enter the IP address of the CP Server.
•
TCP Port: Enter the port number used for the connection (default is 4000).
Notice that this TCP/IP Settings dialog box does not require you to enter an
extension or keyset password. The DTI Server uses the extension and keyset
password from the login message of the first application connection to gener-
ate the login message to connect to the CP Server. If the connection is suc-
cessful, the extension and keyset password is saved. The DTI Server verifies
the extension and keyset password of each additional application's login
message since it is already connected to the CP Server. If the TCP/IP con-
nection is lost or the last application has disconnected, the saved extension
and password are not used. The next application to login will open a new
connection to the CP Server.
While in the Desktop OAI Connection Settings screen, you may see one of
the following error messages:
—
—
—
—
Click NEXT and then enter the TCP port used for listening (default is 4000).
6. When the files have been loaded, choose the shortcuts you wish to use. Click
NEXT to continue.
Axxess Desktop SoftPhone User Guide
If you change the IP Address or TCP Port while an application is cur-
rently connected, or changed the Desktop OAI Connection type from a
Serial Port Connection to a TCP/ IP Connection, the DTI Server will
display an error message that asks if you want to change the Desktop
OAI connection settings. If you click OK, the new TCP/IP settings and/
or Desktop OAI Connection type will not be in effect until the last
application currently connected to the DTI Server disconnects. In this
case, the DTI Server does not prevent additional applications from con-
necting with the old settings.
If you set the IP Address to the address of the DTI Server's computer,
the DTI Server will display an error message that tells you the TCP/IP
settings and CP Server cannot be the same as your computer. You will
have to enter a new IP Address.
If the DTI Server cannot resolve the host name in the IP Address field
because it is not an official host name or alias or because it cannot be
found in the queried database(s), you will see an error message. If you
are sure that the IP Address is correct, and the error is due to a tempo-
rary network problem, click OK to save the IP Address. If not, click
Cancel and enter the correct address.
If you entered an invalid IP address, the DTI Server will display an
error message. The IP Address cannot be 0.0.0.0, 255.255.255.255, or
127.0.0.1.
5