Voice Mail Options - Inter-Tel Axxess User Manual

Returning to Default Operation
You can return your phone to default levels at any time. This feature returns volume
to default levels; cancels DND, manual call forwarding, background music, and queue
requests; and restores handsfree mode, pages, hunt group calls, and system forward-
ing all at once.
To return your phone to default:
Enter
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Voice Mail Options

Your voice mailbox contains personal options that allow you to customize your per-
sonal greetings, directory name, password, etc.
NOTE:
You cannot change your personal options until you have initialized your mail-
box (see page
Recording Your Personal Greetings
You can store two different personal greetings in your voice mailbox: a primary and
an alternate. You can then select which greeting you want played when a caller
reaches your voice mailbox. Because the purpose of this greeting is to tell callers why
they have reached your voice mailbox, you should include the following information:
•
Whether or not you are in the office and where you can be reached
•
When you will be returning calls
•
For callers who do not wish to leave a message, how to exit voice mail (press
to return to the operator.)
The following are some sample greetings to help you plan your message:
•
Primary Greeting: Hello, this is __________. I am either on another line or
away from my desk and cannot take your call at this time. If you need to speak to
someone immediately, please dial zero now. Otherwise, please leave a detailed
message, and I will return your call as soon as possible. Thank you.
•
Alternate Greeting: Hello, this is __________. I will be away from the office
from day/date until day/date. If you need to speak to someone immediately,
please dial zero now. Otherwise, please leave a detailed message, and I will
return your call when I return. Thank you.
Axxess Desktop SoftPhone User Guide
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