Programming Secondary Extension Keys - Inter-Tel Axxess User Manual

P
ROGRAMMING
With the Secondary Extension Appearances feature, you can program various keys on
your phone to indicate the call activity at a different extension (primary phone). In
addition to being able to see when a call is ringing, answered, or on hold, you can use
your secondary extension key to answer a call that is ringing at the primary phone.
Your phone may also be programmed to automatically ring when a given number of
calls are waiting at the primary phone (ask your System Administrator).
There are two possible types of secondary extension keys: programmable and non-
programmable. If you have a non-programmable secondary extension key, only the
System Administrator can change the associated extension. If you have a programma-
ble key, you can change the extension, as described below.
NOTE:
You can only assign the extension for a secondary extension key. You cannot
create or change the secondary extension key (e.g., make it a feature key).
To display the current secondary extension key assignment(s):
1. Enter
2. Click the secondary extension key(s) you want displayed.
To assign a primary phone to a secondary extension key (if enabled):
1. Enter
2. Click the secondary extension key and enter the desired extension number.
Once programmed, you can use your secondary key as follows:
•
You can press your flashing secondary extension key to answer a call that is ring-
ing or holding on any CALL key at the primary phone.
•
You can press your unlit secondary extension key to place an intercom call to the
primary phone.
NOTE:
If the secondary key is flashing (i.e., a call is ringing at the primary phone), you
can click
intercom call to the primary phone without answering the call. Or, you can just dial the
primary phone's extension number.
To transfer a call back to the extension after you have answered it on your phone:
•
To transfer to hold: Press the secondary extension key, announce the call (if
desired), and then click
•
To transfer to ring: Press
announce the call, if desired, before hanging up to complete the transfer.
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ECONDARY
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3 9 6
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or press the minus (-) key before pressing the flashing key to place an
#
SPKR
TRANSFER
E K
XTENSION
to hang up.
and then the secondary extension key. You can
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