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Chapter 5 - MultiAccess Maintenance
This chapter covers issues related to routinely maintaining the MultiAccess, including:
•
Housekeeping
•
Monitoring
Housekeeping
Housekeeping includes the on-going list of tasks that you need to perform to keep your environment safe
and clean. The three main housekeeping tasks that you'll need to revisit periodically are:
•
System backups – This includes regular backups of MultiAccess configurations.
•
Accounts management – Includes adding new accounts correctly, deleting old ones promptly,
and changing passwords regularly. You should arrange to get termination notification when
someone leaves your organization (e.g., for your company's full-time and contract employees, or
your university's graduating students). This should involve maintaining current email addresses for
alerts and notifications (e.g., from the Administration menu), as well as maintaining the overall
WebAdmin password from the Administration >Web Admin menu.
•
Disk space management – Includes timely 'cleanup' of random program and data files to avoid
wondering if a program is a leftover from a previous user, or a required program needed for a new
install, or a program that an intruder left behind as a 'present' for someone to open. Eliminating
unneeded files will allow more room on the hard drive for important logs and reports.
Monitoring
Here you need to keep track of your system in terms of 'normal' usage so you can tell:
•
If your MultiAccess is working.
•
If your MultiAccess has been compromised.
To be proactive in solving these issues, keep track of usage reports and logs (refer to the sections on User
Authentication, Tracking, and Statistics & Logs in Chapter 3).
MultiAccess Communications Server MA30120 User Guide
Chapter 5 – MultiAccess Maintenance
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