Thermador Professional PRO-GRAND PD304 Care And Use Manual page 47

STATEMENT OF LIMITED PRODUCT WARRANTY
Thermador
What this Warranty Covers & Who it Applies to: The limited warranty provided BSH Home Appliances "Thermador" in this
Statement of Limited Product Warranty applies only to the Thermador ("Product") sold to you, the first using purchaser, provided
that the Product was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all times only been
used for normal household purposes; (2) new at retail (not a display, "as is", or previously returned model), and not for resale,
or commercial use; and (3) within the United States or Canada, and has at all times remained within the country of original
purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best
way for Thermador to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts: Thermador warrants that the Product is free from defects in materials and workmanship for a
period of Three hundred and sixty days (360) days from the date of purchase. The foregoing timeline begins to run upon the date
of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period, Thermador or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without
success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador's sole discretion,
for an additional charge). All removed parts and components shall become the property of Thermador at its sole option. All
replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall
not be extended with respect to such parts. Thermador's sole liability and responsibility hereunder is to repair manufacturer-
defective Product only, using a Thermador-authorized service provider during normal business hours. For safety and property
damage concerns, Thermador highly recommends that you do not attempt to repair the Product yourself, or use an un-
authorized servicer; Thermador will have no responsibility or liability for repairs or work performed by a non-authorized servicer.
If you choose to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or companies that have been
specially trained on Thermador products, and who possess, in Thermador's opinion, a superior reputation for customer
service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of
Thermador. Notwithstanding the foregoing, Thermador will not incur any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay
for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible
for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of Warranty Product: Thermador is under no obligation, at law or otherwise, to provide you with any concessions, including
repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are not the direct fault of
Thermador, including without limitation, one or more of the following: (1) use of the Product in anything other than its normal,
customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product
outdoors, use of the Product in conjunction with air or water-going vessels); (2) any party's willful misconduct, negligence,
misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the
appliance's internal workings); (4) adjustment, alteration or modification of any kind; (5) a failure to comply with any applicable
state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product
in strict conformity with local fire and building codes and regulations; (6) ordinary wear and tear, spills of food, liquid, grease
accumulations, or other substances that accumulate on, in, or around the Product; and (7) any external, elemental and/or
environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance,
and acts of God. In no event shall Thermador have any liability or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are
scratches, nicks, minor dents, and cosmetic damages on external surfaces and exposed parts; Products on which the serial
numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is
nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for
the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations
including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT AL-
LOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS
IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PE-
RIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR
CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS",AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES,
INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES
IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY Thermador, OR OTHERWISE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an
officer of BSH.
How to Obtain Warranty Service: To obtain warranty service for your Product, you should contact the nearest Thermador [800-
735-4328] authorized service center.
BSH Home Appliances - 5551 McFadden Avenue, Huntington Beach, CA 92649 / 800-735 -4328
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