Page 1 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) • HDP5000 single-side • HDP5000 dual-side • HDP5000 single-side (with single-side lamination) • HDP5000 dual-side (with single-side lamination) • HDP5000 single-side (with dual-side lamination) • HDP5000 dual-side (with dual-side lamination) Part Number: L000950...
Page 2 RESTRICTED USE ONLY HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4), property of Fargo Electronics, Incorporated Copyright © 2007 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers.
Page 3: Table Of Contents
Inserting the Card Cleaning Roller ___________________________________________________ 3-12 Loading the Overlaminate _________________________________________________________ 3-15 Loading the Blank Cards __________________________________________________________ 3-18 Connecting Power to HDP5000 Printer and Lamination Module ___________________________ 3-20 Printer Driver Installation Procedures ___________________________________________________ 3-23 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 4 Printing a Test Print Image ___________________________________________________________ 3-32 Section 4: Accessory Procedures _____________________________________________ 4-1 Safety Messages (review carefully)______________________________________________________ 4-1 Using the Security Lock Slot on the HDP5000 _____________________________________________ 4-2 Installation and Removal Procedures Flipper and Lamination Modules__________________________ 4-4 Removing the Output Side Upgrade Cover _____________________________________________ 4-4...
Page 5 Choosing a proper Location _________________________________________________________ 7-5 Preventing Moisture Condensation____________________________________________________ 7-5 Installing the Lamination Module Accessory ____________________________________________ 7-6 Adjusting the Lamination Placement on the Card___________________________________________ 7-8 Adjusting the Card Flattener __________________________________________________________ 7-10 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 6 Using the ASCII Offset dropdown list ________________________________________________ 8-73 Using the Bit Density dropdown list__________________________________________________ 8-74 Using the LRC Generation dropdown list _____________________________________________ 8-75 Using the Encoding Mode dropdown list ______________________________________________ 8-76 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 7 Using the Encoder Flip Angle Option ________________________________________________ 9-21 Setting the Printhead Resistance_____________________________________________________ 9-21 Using the Transfer TOF Adjustment Option ___________________________________________ 9-22 Using the Transfer Temp Offset Option _______________________________________________ 9-25 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 8 Finding out when a Fargo Card Printer was manufactured ________________________________ 15-2 Reviewing Example No. 1: Serial Number A1280224 ___________________________________ 15-2 Section 16: Reviewing Spare Parts Lists ______________________________________ 16-1 Reviewing Spare Parts List for HDP5000 and HDP5000-LC ______________________________ 16-1 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 9 RESTRICTED USE ONLY Fargo Electronics, Inc. Section 17: Glossary of Terms ______________________________________________ 17-1 Section 18: Index_________________________________________________________ 18-1 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 10: Section 1: Printer Overview
Section 1: Printer Overview How to use the guide The HDP5000 High Definition Card Printer/Encoder User Guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The Guide can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.
Page 11: Safety Messages (Review Carefully)
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 12: Hdp5000 Process Flow (In Table Format)
Film Sensor senses 1 mark on the Film). The Transfer Film reverses for one panel onto supply (reverses until the Print Film Sensor senses 1 mark on the Film). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 13: Reviewing The Hdp5000 Sequence Of Operations
The Headlift Motor engages, moving the Printhead down until Headlift Sensor is activated. All stop. The Fan turns ON as required to keep head cool. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 14 Hopper (based on steps from a known from Flipper Card Position Sensor). All stop. The Heater is maintained at a set temperature by the RTD when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot.
Page 15: Reviewing The Lamination Module Boot-Up Sequence
The Lamination Ribbon Motor activates. (Note: The RFID determine the presence of a roll of lamination.) The Card Sensor checks for the presence of a card and ejects it if found. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 16: Reviewing The Lamination Module Sequence Of Operations
The Card Feed Motor and the Lamination Drive Motor activate for the length of the card. The Lam Roller Lift Motor cycles until the Lam Roller Lift Sensor detects the roller is up. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 17: Section 2: Specifications
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 18: Introduction
(100 per Card Cartridge) Printer/Enco der) HDP5000- LC (Dual- (100 per Sided Card Cartridge) Printer/Enco der) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Accepted Encoding Lamination Card Size Modules Module CR-80 Optional Optional CR-80 Optional...
Page 19: Reviewing The Hdp5000 Package
Software Installation CD (includes Printer Driver) • Cleaning Roller • One (1) power supply with Printer; one (1) power supply with Laminator (if purchased) Reviewing the HDP5000 (front) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 20: Reviewing The Hdp5000 Card Printer
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the HDP5000 Card Printer Display - HDP5000 Printer with attached Output Hopper HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 21: Regulatory Compliances
CE, FCC, CRC c1374, EN 55022 Class A, FCC Class A, EN 55024: Standards 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 22: Fcc Rules
User will be required to correct the interference at his own expense. Reference Safety Messages in this document. Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 23: Technical Specifications
200 card Output Hopper capacity Includes Reject Hopper capability when connected to the Flipper Module with available storage on the Output Tray or the Lamination Module HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. (.030" / .762mm)
Page 24 Standard sizes) • CR-80: This selection is the default form size for the HDP5000. This will print a 3.370 in. L x 2.125 in. W (85.6mm L x 54mm W) image including a .04 over-bleed on each of the 4 sides.
Page 25 • Print Length default = 3.704, upper limit = 3.704, lower limit = 3.000, cannot be null Changing back to CR-80 resets to CR-80 defaults. Custom Card Size in inches (HDP5000 Printer Driver > Card tab) Custom Card Size in mm (HDP5000 Printer Driver > Card tab) Card Size (inches...
Page 26 Technical Specifications (continued) Term Description Colors (dpi) 300 dpi (11.8 dots/mm) • HDP5000: 11.50"H x 12.25"W x 9.25"D / 292mmH x 313mmW x Dimensions 235mmD • HDP5000 + Dual-Sided Module: 11.50"H x 17.50"W x 9.25"D / 292mmH x 445mmW x 235mmD •...
Page 27 • USB 2.0 (high speed) and Ethernet with internal print server Interface • Interfacing information for E-card Options Maximum 2.125W / 54mmW Accepted Card Width Maximum 3.375L / 85.6mmL Accepted Card Length HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-11...
Page 28 Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.) Print Area Over-the-edge on CR-80 cards. Printing Method HDP™ Dye-Sublimation / Resin Thermal Transfer HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-12...
Page 29 75 seconds per card / 48 cards per hour (YMCKK with transfer and dual-sided, simultaneous lamination)* Print speed indicates an approximate print speed and is measured from the time a card feeds into the Printer to the time it ejects from the Printer. •...
Page 30 50 Hz / 60 Hz Frequency Supply Voltage 100-240 VAC, 3.8A Supported HDP5000: Printers/Models • Ethernet • HDP5000 with Card Lamination Module: • Ethernet • HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. (HDP5000 and HDP5000-LC) 2-14...
Page 31 • HDP5000: 16 lbs. / 7.3 kg Weight • HDP5000 + Dual-Sided Module: 22 lbs. / 10 kg • HDP5000 + Single-Sided Lam Module: 28 lbs. / 12.7 kg • HDP5000 + Dual-Sided Module + Dual-Sided Lam Module: 36 lbs. / 16.4 kg HDP5000 High Definition Card Printer/Encoder User Guide (Rev.
Page 32: Functional Specifications
InTM. This produces the image in the surface of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-16...
Page 33: Printer Components: Resin Thermal Transfer To Usb Interface Port
Roller after every 1000+ cards or as needed.) Power Port Connect to the included power supply. USB Interface Connect to the Windows PC USB cable, LAN Connector. Port HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-17...
Page 34: Printer Components: Lcd And Softkey Control Pad
Rollers in the indicated direction. (Note: This is helpful when cleaning the Printer or if clearing jammed media.) • All rollers will move even if the Lam cover is not opened. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-18...
Page 35 Printer will always finish its current task before pausing. When the Printer is paused, the Pause softkey button will change to Resume. Press Resume to continue Printer operation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-19...
Page 36: Printer Components: Print Ribbons
This letter code is as follows: = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel = Heat Seal Panel = Dye-Sublimation Fluorescent Panel HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-20...
Page 37: Printer Components: Blank Cards
Caution: Never run cards with a contaminated, dull or uneven surface through the Printer. Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in its original packaging or in a clean, dust-free container. Do not print onto cards that have been dropped or soiled.
Page 38 • Recommended: UltraCard III stock has a 40% polyester core and offers high durability. Both types of UltraCards produce printed images with a glossy, photo- quality finish. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-22...
Page 39: Printer Components: Card Input And Output Hoppers
Reject hopper functionality when connected to the Flipper Module. The storage is available on the output tray or the Lamination Module. Reject Hopper Shown in the upper left of the image below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 2-23...
Page 40: Printer Unit: Reviewing The Card Lamination Module
(175° C). Use extreme caution when operating the Laminator. Never touch the Transfer Roller unless the Printer has been turned off for at least 20 to 30 minutes. Select Printer models support the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on your Printer from the factory or can be ordered separately as a field upgradeable Module.
Page 41: Printer Components: Transfer Roller
Danger: The Printer’s Transfer Roller can reach temperatures exceeding 350 degree F (175 C). Use extreme caution when operating the Transfer Roller. Never touch the Transfer Roller unless the Printer Power has been turned off for at least 20 to 30 minutes. Type...
Page 42: Reviewing The Overlaminates
1.0 or .6 mil thickness and should always be used for those applications requiring the highest degree of card durability and security.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Cross Reference See the Loading the Overlaminate.
Page 43: Reviewing The Cr-80 Patch Size
Please contact the authorized reseller for more information about custom Overlaminates. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Cross Reference See the Loading the Overlaminate.
Page 44: Section 3: Installation Procedures
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 45: Introduction
RESTRICTED USE ONLY Introduction The following guide will walk you through the installation of the Fargo HDP5000 Driver. Time Requirement This software installation process will require approximately 2 to 6 minutes (depending on the speed of your PC). System Requirements The System Requirements are as follows: •...
Page 46 RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking the Printer (continued) Display A – See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 47 RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking the Printer Display B – See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 48: Choosing A Good Location
Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the building. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 49: Printer Loading Procedures
For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Fargo Certified Supplies. Step Procedure Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 50 RESTRICTED USE ONLY Loading the Print Ribbon (continued) Step Procedure Tighten the Print Ribbon. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 51 RESTRICTED USE ONLY Loading the Print Ribbon (continued) Step Procedure Insert the Print Ribbon Cartridge into the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 52: Loading The Clear Hdp Transfer Film
RESTRICTED USE ONLY Loading the Clear HDP Transfer Film Step Procedure Load the HDP Film into the HDP Film Cartridge until the rolls click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 53 RESTRICTED USE ONLY Loading the Clear HDP Transfer Film (continued) Step Procedure Tighten the HDP Film. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-10...
Page 54 RESTRICTED USE ONLY Loading the Clear HDP Transfer Film (continued) Step Procedure Insert the HDP Film Cartridge into the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-11...
Page 55: Inserting The Card Cleaning Roller
Inserting the Card Cleaning Roller Step Procedure Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-12...
Page 56 RESTRICTED USE ONLY Inserting the Card Cleaning Roller (continued) Step Procedure Remove the protective sleeve from the Card Cleaning Roller. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-13...
Page 57 RESTRICTED USE ONLY Inserting the Card Cleaning Roller (continued) Step Procedure Insert the Card Cleaning Roller into the card input area. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-14...
Page 58: Loading The Overlaminate
Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer. Step Procedure Remove the overlaminate from its packaging. Load the Lamination Rolls into the Cartridges until they click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-15...
Page 59 RESTRICTED USE ONLY Loading the Overlaminate (continued) Step Procedure Tighten the Lamination Rolls. Insert the Overlaminate Cartridges into the Lamination Module until they click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-16...
Page 60 RESTRICTED USE ONLY Loading the Overlaminate (continued) Step Procedure Close the Lamination Module Front Cover. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-17...
Page 61: Loading The Blank Cards
Important: The front of the card must face DOWN. The back of the card or the magnetic stripe on the card must face UP. The Smart Chip is loaded on the bottom. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-18...
Page 62 RESTRICTED USE ONLY Loading the Blank Cards (continued) Step Procedure Place the Card Input Cartridge onto the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-19...
Page 63: Connecting Power To Hdp5000 Printer And Lamination Module
Connecting Power to HDP5000 Printer and Lamination Module Caution: Do not remove the red Warning sticker across the USB connection. Do not plug in the USB cable until prompted to do so during the installation of the HDP5000 Printer Driver. See the Installing the Printer Driver on Windows XP and Windows 2000 procedure.
Page 64 RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting Power to HDP5000 Printer and Lamination Module (continued) Display B - Connecting the other end of the AC power cable to a Surge Protector. See both notes below. Note No. 1: Instead of connecting the AC power cable directly into an AC outlet, it is recommended that a Surge Protector be used to protect against power surges.
Page 65 Connecting Power to HDP5000 Printer and Lamination Module (continued) Display C - Connecting the plug from the power supply to the Printer, as shown below. Display D - Connecting the plug from the power supply to the Lamination Module, as shown below.
Page 66: Printer Driver Installation Procedures
(Note: If the CD does not automatically open, use “My Computer” or “Windows Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) See the next page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-23...
Page 67 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver (continued) Step Procedure Click on the Next button to continue with the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-24...
Page 68 Read the License Agreement. Select the I accept the terms of the license agreement option. b. Click on the Next button to continue with the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-25...
Page 69 Installing the HDP5000 Printer Driver (continued) Step Procedure a. Select Local to install a USB Printer. b. Select Network and enter an IP Address for the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-26...
Page 70 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver (continued) Step Procedure Click on the Next button to begin the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-27...
Page 71 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver (continued) Step Procedure Wait during the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-28...
Page 72 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver (continued) Step Procedure Applies to USB Printer installation: Connect the USB cable to both the PC and the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-29...
Page 73 IF you click the BACK button from the previous screen shot; otherwise, this is automatic.) b. Wait while the Driver components are being copied to your PC. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-30...
Page 74 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver (continued) Step Procedure Click the Finish button. Reboot your computer. You have completed this procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-31...
Page 75: Printing A Test Print Image
From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or > Printers (Windows 2000). b. Double click on the HDP5000 Card Printer under the Printer’s window. c. Select Printing Preferences under the Printer drop-down menu. (Note: This will bring up the HDP5000 Printing Preferences window.)
Page 76 RESTRICTED USE ONLY Printing a Test Print Image (continued) Step Procedure This completes the HDP5000 High Definition Card Printer/Encoder Installation Guide. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 3-33...
Page 77: Section 4: Accessory Procedures
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 78: Using The Security Lock Slot On The Hdp5000
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Security Lock Slot on the HDP5000 Important: Compatible locks are not sold by Fargo Electronics; however, they are readily available from computer stores. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 79 RESTRICTED USE ONLY Using the Security Lock Slot on the HDP5000 (continued) The HDP5000 Printer has a Security Lock Slot located in the back lip of the metal chassis to accommodate a standard laptop security lock. • To prevent unauthorized removal of the HDP5000, attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot.
Page 80: Installation And Removal Procedures Flipper And Lamination Modules
Press the release tab in back while simultaneously pulling at the center of the bottom edge. Reverse instructions to re-assemble. Leave it off if your printer is upgraded for the Flipper or Lamination Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 81: Installing The Flipper Module Accessory
Remove the Output Side Upgrade Cover (D910139-01). b. Release the latch on the upgrade cover. c. Pull on the bottom of the upgrade cover to remove it from the printer. a. Turn the Printer and the Flipper Module on their back.
Page 82 Flipper Module Accessory (continued) Display A - Slide the Flipper Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer Module. This picture shows the Printer and the Flipper Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 83: Installing The Lamination Module Accessory
Important: Do not remove the Covers for this procedure. The Lamination Module is installed at the output side of the Flipper Module. If there is no Flipper Module, it is installed at the output side of the Printer. Remove the Card Output Hopper.
Page 84 Installing the Lamination Module Accessory (continued) Display - Slide the Lamination Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer or Flipper Module. This picture shows the Printer, the Flipper Module and the Lamination Module.
Page 85: Section 5: General Troubleshooting
LCD Messages The LCD display shows the current status of the Printer. Refer to the cause and solution tables in this section for all possible LCD messages. (Note: These tables display the LCD messages in alphabetical order. If the LCD message is communicating an error or requires an action, these tables will also offer a solution to what should be done.)
Page 86: Safety Messages (Review Carefully)
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 87: Troubleshooting - Lcd And Printer Error Message Tables
• This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this printer. • If you encounter problems beyond the capabilities of these two error message tables, you should contact www.fargosupport.com HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 88: How To Use The Lcd Error Message Table (Example Provided)
Nos. 14 and 81) Matches with the screenshot below. Display – Unable to Feed Card (screenshot; Lower Left Corner Number, 14) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Verify there are cards in the cartridge.
Page 89: Troubleshooting With The Lcd Error Message Table
A card is jammed in the PROX card encoding area of (PC Error Message the Printer. No. 86) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Verify the film is installed correctly and there is not a Ribbon installed.
Page 90 Cleaning Roller Tape No. 71) and clean the Printer’s Feed Rollers and Printhead at this time. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Clear the jam. Clear the jam. Verify card not jammed in Printer and select Cancel.
Page 91 144) Ejecting Card The card has been ejected already. (PC Error Message No. 72) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Ensure that the Cover is properly closed. Reset the Printer and try again. If this problem persists, call for technical assistance.
Page 92 No. 156) Film Out The HDP film has run out. (PC Error Message Nos. 156 and 157) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Remove the large number of rejected cards from the reject bin.
Page 93 Head Loading An unrecoverable error has occurred during printing. (PC Error Message No. 111) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Verify the correct film is installed in the film Cartridge. Open the Printer's Flipping Module Cover.
Page 94 Heater Error The Transfer Heater Roller is too hot. (PC Error Message No. 161) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Enter a value for head resistance in the EE settings in the Driver.
Page 95 The Printer timed out waiting for communication from the (PC Error Message Laminator. No. 245) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Get the correct Film from your dealer. Press Cancel to abort this...
Page 96 Lam Handler Startup A problem was detected Error during Printer start-up. (PC Error Message No. 66) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Open covers and clear the obstruction/jam. Open Lam cover and clear the obstruction.
Page 97 The Lamination material in Cartridge 1 is not valid for (PC Error Message this Laminator. No. 259 and 261) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Check Laminator power and connections and restart the Printer.
Page 98 Laminate 2 Out The Laminate in Cartridge 2 has run out. (PC Error Message No. 209) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Open Lam cover and clear the obstruction Make sure more is on hand for when it runs out.
Page 99 Multiple Feed Multiple cards were fed into the Printer. (PC Error Message No. 70) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Check head connections and call for service/repair. Check head connections, call for service/repair.
Page 100 No Flip Module The desired lamination requires a Flipper Module. (PC Error Message No. 45 and 201) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution You are trying to send encoding data, but the Printer is not configured with this Encoder type.
Page 101 No Ribbon is installed in the Printer. (PC Error Message No. 25) The Ribbon RFID tag is bad. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution You are trying to send encoding data, but the Printer is not configured with this Encoder type.
Page 102 The print Ribbon is not installed properly or has (PC Error Message been damaged. No. 139) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution To cancel, click on Cancel Print. Reset the Printer and try again.
Page 103 No. 99, 108, and 109) Ribbon Low The print Ribbon will soon run out. (PC Error Message No. 92) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Remove either Lamination Cartridge. Remove Cartridge 1. Remove Cartridge 2.
Page 104 Unspecified system error is detected by the Printer (PC Error Message Firmware. No. 164) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution If jammed, clear the jam. If broken repair by taping the Ribbon back on to the take-up core.
Page 105 No. 93) the Printer Driver. A Self-test job cannot be printed with the print media installed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Verify there are cards in the Card Cartridge. Verify cards are not stuck together or jammed, and they are the correct thickness.
Page 106: Troubleshooting With The Printer Error Message Table
Cover is open. Unable to Feed The Printer is unable to feed a card from the Card Cartridge. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Press Cancel on the printer or click on Cancel Print.
Page 107 Printer. Card Jam (Encoder) A Card has become jammed in the Printer's Encoding station. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution a. Open the Printer's Front Cover and remove the Print Ribbon and Film Cartridges.
Page 108 Card Jam A Card has become (Laminator) jammed in the Printer's Lamination Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution a. Open the Printer’s Front Cover and the Flipper Module Cover. b. Clear any cards in the Flipper...
Page 109 Flipper Jam The Flipper Table has jammed while either aligning itself or flipping a card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Please check Printer for a card jam or other obstruction and press the...
Page 110 Wrong Ribbon An incorrect ribbon has Installed been installed, or a driver setting is incorrect. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution a. Verify the Printer has flipper capabilities via the LCD Menu. b. If Flipper capabilities are...
Page 111 No Print Ribbon is installed in the Printer. Ribbon Out The Print Ribbon installed in the printer is empty. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Install the correct Ribbon and press Resume on the LCD display.
Page 112 Printer. Ribbon Sensor Error The Printer cannot find the next panel on the Print Ribbon. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution The printer has determined that the installed ribbon has either jammed or broken.
Page 113 An incorrect Print Ribbon has been installed in the Printer. (This is if you are using a SecureMark Ribbon). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution A non-SecureMark Ribbon is installed in a SecureMark Printer.
Page 114 Printer. Ribbon Error The Print Ribbon caused a general error. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Install a Certified Print Ribbon and press the Resume button located on the Printer's LCD display to continue printing.
Page 115 Headlift Cam. Invalid Password The Password entered is not a valid password. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Ensure that no encoding data is being sent with the print job and reprint the card.
Page 116 Laminator (Heater The Laminator cannot Timed Out) reach the desired operating temperature. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Press the Resume button located on the Printer to continue. To cancel, press the Cancel Print button or the Cancel button located on the Printer.
Page 117 Laminator Film Out The Film installed in the laminator is empty. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Ensure that the appropriate Laminator Film is installed.
Page 118 Film. Remove Laminator To continue, remove the Film laminator's film. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution The printer has determined that one or both overlaminate films have either jammed or broken.
Page 119 Wrong Print Film An incorrect Print Film has Installed been installed, or a driver setting is incorrect. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution Install new Film and press the Resume button to continue printing.
Page 120 SecureMark configuration of the printer. Print Film Error The Print Film caused a general error. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Solution A non-SecureMark Film is installed in a SecureMark Printer. Replace with the appropriate...
Page 121: Communications Errors
Ensure that the Print Both Sides option in the Printer Driver is set correctly. c. Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. ™ class 500 MHz computer with 256 www.fargo.com...
Page 122 Use WordPad (a Windows 2000/XP word processing program in the Accessories Program Group). 1) Go to the File menu and select Page Setup. 2) Click on the Printer button and select the HDP5000 Card Printer. 3) Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)
Page 123: Printing A Test Image
Select Self Tests (Note: These images help to determine if the Printer is functioning properly.) Scroll to the desired Self Test image from the Choose Test window options and press the Run Test button. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-39...
Page 124: Reviewing The Alignment Self Test Card
(Note: The image consists of sixteen (16) gray scale boxes and alignment arrows. The gray boxes are composed from a composite of YMC color panels.) Adjust the TOF and EOF settings to change image placement. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-40...
Page 125: Reviewing The Color Bars Self Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-41...
Page 126: Reviewing The Device Settings Self Test
Use this card to view the Printer settings and counts for Card Count (CC), Card Cleaning Count (TC) and others. The Card Count is the total number of cards the Printer has produced. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-42...
Page 127: Reviewing The Ymck Self Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-43...
Page 128: Reviewing The Magnetic Self Test
This option only applies if a Magnetic Encoding Module is installed in the Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have high coercivity cards installed when running this test.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-44...
Page 129: Reviewing The Resin Self Test
RESTRICTED USE ONLY Reviewing the Resin Self Test Step Procedure Use this card to determine that the Resin Panel is printing properly. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 5-45...
Page 130: Section 6: Ethernet Option Section
Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector. • Application: The Ethernet Option applies to the Fargo HDP5000 High Definition Card Printer/Encoder. With the Ethernet Option properly installed and configured, these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface.
Page 131: Technical Specification - Ethernet Option
The host PC must have installed the correct Printer Driver with Driver Ethernet support. (Note: This Driver must be configured for printing to the IP address of the Printer.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 132: Functional Specification - Ethernet Option
Provides a utility (IP Tracer) used to find Fargo Printers with Ethernet connection on a local network. (Note: This utility is included on the CD-ROM and online at www.fargo.com.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 133: Network Services - Overview
Communications between each PC and the Ethernet-enabled Fargo Printer are implemented over a bi-directional TCP/IP interface. • All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC.
Page 134: Network Management Interface
All commands entered will be sent to the Telnet client in the Printer. 3. Enter “help” or “?” to get an on-window list of supported Telnet commands. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Switching to the Mode.)
Page 135: Reviewing The Telnet Command Table
“list”, and the Printer will respond with all subcommands to the list command.) Telnet Command help reset ping HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Command Purpose Display help for Telnet commands. Reset the Ethernet interface for the HDP5000 Printer/Encoder.
Page 136 Ethernet interface. User Display information about the defined User names and their type (root or guest privileges). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Command Format list all list diff list uptime...
Page 137 RESTRICTED USE ONLY Reviewing the Telnet Command Table (continued) Telnet Command Printer Printer HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Command Purpose Display information about print jobs and their settings. Display information about the Printer (i.e., model number, Firmware version and serial number).
Page 138 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Command Purpose Command Format Set the contact string. set sysinfo label [<STRING>] Set the location string. set sysinfo location [<STRING>] Set the label string.
Page 139 RESTRICTED USE ONLY Reviewing the Telnet Command Table (continued) Telnet Command User passwd type from HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Command Purpose Command Format Add a new User set User add <NAME> definition. The HDP5000 allows only two (2) User definitions.
Page 140 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Command Purpose Command Format Store a new IP store net addr <ADDRESS> address. Store a new address store net mask <MASK> mask.
Page 141: Reviewing Web Page Security
Printer. Users must have administrative rights, and they must enter the correct password to alter settings of the Printer. See the section. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Command Format save...
Page 142: Logging In
Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. (Note: Repeat this procedure with the correct User name and password.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-13...
Page 143: Accessing The Home Page
Address as needed to get this from the LCD of the Printer.) Enter the IP address of the Printer you want to access into the address bar of the browser. (Note: The IP address will change for your printer installation.) Press Enter or click on GO.
Page 144: Reviewing The Home Page
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Home Page This section provides a display of the HDP5000 Home Page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 6-15...
Page 145: Reviewing The Home Page Categories And Fields (Table)
Printer Firmware Firmware Version Boot Loader Firmware Version (HDP5000 only) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Purpose Displays the unique fixed serial number of the Printer. Displays the unique fixed hardware address (MAC) of the Printer, which is the unique Ethernet device identifier.
Page 146: Configuring The Network Settings
The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-17...
Page 147: Reviewing The Interface
Stored Settings. • The current settings will be “Dynamic” only if Obtain an IP address automatically was selected when the Printer was restarted last. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-18...
Page 148: Switching To The Automatic Ip Address Mode
Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-19...
Page 149: Changing To The Static Ip Address Mode
DNS Domain Suffix Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 150 Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. procedure. 6-21...
Page 151: Using The Clear Changes Button
Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-22...
Page 152: Using The Media Information Page
Select the Status link from any web page of the Printer. Select the Media page link. View currently-installed Ribbon information pertaining to the following: • Part Number • SecureMark Part Number • Percent Remaining • Ribbon Type HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-23...
Page 153: Using The Tcp/Ip Page
Select the Status link from any web page of the Printer. Select the TCP/IP page link. View information on all current network connections in the TCP connections area. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 6-24...
Page 154 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the TCP/IP page See the Using the TCP/IP page procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 6-25...
Page 155: Using The Printer Page
RESTRICTED USE ONLY Using the Printer page You can use the Printer page to review current information about the Printer device settings and print jobs. Device settings include the following: • The status which displays information about the current print job.
Page 156 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer page (continued) See the previous page for descriptions of the fields. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 6-27...
Page 157: Using The System Log Page
The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 6-28...
Page 158: Changing The Log Name
Click on the Submit button to save this change. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-29...
Page 159: Selecting The Log Type
Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-30...
Page 160: Selecting The Log Destination
Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-31...
Page 161: Setting Up Email Event Logging
Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-32...
Page 162: Specifying Udp Event Logging
Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the UDP Syslog radio button. Enter a valid IP address or domain name. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-33...
Page 163 Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-34...
Page 164: Specifying Tcp Event Logging
Select the TCP Connection radio button. Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-35...
Page 165 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-36...
Page 166: Using The Administration Pages
(which appears on the Home page). See the page for definitions. Step Procedure Select the Administration link. Select the link for the System web page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Using the Home Continued on the next page 6-37...
Page 167 Select the Submit button. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-38...
Page 168: Changing The Root Password
Log in as a root User (using the password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-39...
Page 169: Using The Reboot Pages
RESTRICTED USE ONLY Using the Reboot pages Rebooting the HDP5000 restarts the complete Printer, which includes the Print Server. Rebooting the Printer The Reboot page allows the HDP5000 User to reboot or reset the Printer and/or enter the upgrade mode. Step Procedure Select the Administration link.
Page 170: Upgrading The Main Firmware
RESTRICTED USE ONLY Upgrading the Main Firmware The Upgrade page allows the User to upload new Firmware to the Printer. For the HDP5000 Printer/Encoder, this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware.
Page 171 Select the Yes button and wait for reboot, as shown below in Displays A and B. Display A – Rebooting into the Upgrade Mode Display B – Waiting for the Upgrade Mode HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-42...
Page 172 Select Administration when the Home page appears. See Display A below. Select Upgrade to get to the upgrade page. See Display B below. Display A – Selecting Administration Display B – Selecting Upgrade HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-43...
Page 173 Select the Upgrade button to start the Firmware upload. See Display A below. Select Reboot when requested. See Display B below. Display A – Selecting the Browse and Upgrade buttons. Display B – Continuing to reboot HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-44...
Page 174: Using The Print Path Page
View the active configuration of the printer in the Current Settings area on this page. New port numbers may be entered into the Stored Settings area in the text boxes provided on this page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-45...
Page 175 Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Select the Clear Changes button to delete these changes from this page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-46...
Page 176: Using The Help Page
Green LED (Left) Amber LED (Right) Blinking HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Indicates The Network link is present. The Network link is not present. There is NO network traffic to this IP address.
Page 177: Upgrading The Main Firmware With The Fargo Workbench Printer Utility
Printer. • The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. • Alternatively, a HDP5000 User can upgrade the HDP5000 Main Printer Firmware by using the HDP5000 Upgrade web page. Step...
Page 178 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder. Begin the upgrade by clicking Upgrade, as shown below. Refer to the Fargo Workbench Printer Utility User Guide at this time. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-49...
Page 179: Restoring The Factory Settings For Ethernet
Resetting the HDP5000 settings The HDP5000 has a menu selection that allows the User names and passwords to revert to default. To reset these settings, select: Menu: Setup Printer: Network Settings: Reset Passwords.
Page 180: Changing The Dhcp Setting
ANEG: Half Dup: Forces the half duplex communications between the Printer and the host Ethernet interface. If you change the setting, you will be prompted to reboot the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. procedure to access the...
Page 181: Saving Addresses
Press the Select button to reset the User passwords to the default settings of empty strings. (Note: This can be used when the passwords are not known.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. procedure to access the...
Page 182: Accessing The Hdp5000 Ip Address
Your IP address is identified in the final LCD screen. You have completed the procedure. Display A – Printer Ready (first step) Display C – IP: (third step) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Display B – HDP5000 (second step) Display D – IP: Address (fourth step)
Page 183: Ethernet Printer Troubleshooting Procedures
RESTRICTED USE ONLY Ethernet Printer Troubleshooting Procedures Troubleshooting procedures If you are having trouble connecting to your Ethernet Printer or printing to it, you should go through each of the following procedures. Step Procedure Follow the Verifying the Printer Connection...
Page 184: Verifying The Printer Connection
Procedure Ensure that your Printer has a valid network connection. Verify that the HDP5000 has the green LED on solidly and the amber LED is flashing with network activity. If the LEDs do not indicate connection, verify the network connection with another device.
Page 185: Verifying That Your Pc Can Access The Printer Using The Ping Command
If the ping response is not successful, continue to step 2 of this procedure. See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address HDP5000 High Definition Card Printer/Encoder User Guide (Rev.
Page 186: Printing A Test Page
There may be a job in the Windows print queue which has stalled. • The Printer may be paused or set to operate offline in the Windows print queue. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Questions. Fargo Electronics, Inc. 6-57...
Page 187: Reviewing Frequently-Asked Questions
Printer to my network? How can I find the MAC address of my Ethernet Printer? HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Answer All HDP5000 models come with Ethernet installed as standard equipment. The Windows 2000/ XP / Server 2003 operating systems work with your Ethernet Printer.
Page 188 Can I use Fargo IP-Tracer to locate Printers on a different network segment? HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Answer You can find it in the LCD of the Printer if the Ethernet option is functioning properly.
Page 189 7. Select the Send Firmware button. Since the Print Server is integrated into the main print Firmware on the HDP5000, there is not a separate Firmware upgrade for the Printer Server. (Note: Therefore, the upgrades are done with the main Printer Firmware.) The default passwords are blank (i.e., an empty string).
Page 190 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Answer The HDP5000 has a menu selection that allows the User names and passwords to revert to default: Options > Menu > Network Settings > Reset Passwords Follow this procedure: 1.
Page 191 IP address my installed Printer Driver is expecting to find my Printer? HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Answer Use the Windows “Add Printer Wizard” to create a printer instance to communicate to the printer at the new IP address.
Page 192 Use Fargo IP-Tracer, which allows you to find Fargo compatible Printers and specify their addresses. The HDP5000 also allows you to use the LCD menus to save the current IP addresses as static (see above) and then switch DHCP (dynamic IP address selection) to...
Page 193 Windows to verify the Ethernet configuration of the Printer and Printer Driver? HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Answer • On the HDP5000 Printer: The green LED indicates a valid Ethernet connection. The amber LED indicates network activity.
Page 194: Glossary Of Terms
This is the address of the server that provides the translation from a Address descriptive name to an IP address. DNS Domain This is the suffix to be added to the domain name to make a complete Suffix name. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-65...
Page 195 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose if the device is on the network or to troubleshoot the connection.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 6-66...
Page 196: Section 7: Card Lamination Module
Fargo Electronics, Inc. Section 7: Card Lamination Module The HDP5000 supports the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on the Printer from the factory or can be ordered separately as a field upgradeable Module.
Page 197: Safety Messages (Review Carefully)
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 198: Reviewing The Card Lamination Module
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Lamination Module HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 199: Installing The Card Lamination Module
Introduction The following guide provides a step-by-step installation procedure for the HDP5000 Lamination Module and Printer Driver Accessory. Refer to the HDP5000 High Definition Card Printer/Encoder User Guide for details on operating your new card Lamination Module. The time required for each installation is provided below: •...
Page 200: Inspecting The Card Lamination Module
(Note: Make sure that all supplied accessories are included with your unit.) Your new Lamination Module is packaged in a standard HDP5000 Card Printer/Encoder carton. (Note: It is recommended that you save the packaging in the event that you need to transport the Card Printer/Encoder/Laminator at a future date.)
Page 201: Installing The Lamination Module Accessory
Important: Do not remove the Covers for this procedure. The Lamination Module is installed at the output side of the Flipper Module. If there is no Flipper Module, it is installed at the output side of the Printer. Remove the Card Output Hopper.
Page 202 Fargo Electronics, Inc. Installing the Lamination Module Accessory (continued) Display A - Shows the Printer, the Flipper Module and the Lamination Module. Slide the Lamination Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer or Flipper Module.
Page 203: Adjusting The Lamination Placement On The Card
• Refer to the instruction diagram label located on the open front cover to make this adjustment. See Display B (below). Display A – See Procedural Step 1 (above) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 204 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Lamination Placement on the Card Display B – See Procedural Step 2 (on the previous page) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 205: Adjusting The Card Flattener
Follow this instruction: • In this case, rotate the adjustment knob clockwise. (Note: Some card types have very low heat resistance and may not be acceptable for laminating.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 7-10...
Page 206: Section 8: Printer Adjustments
RESTRICTED USE ONLY Section 8: Printer Adjustments The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
Page 207: Printing On Alternate Card Stocks
The best-looking card always starts with the cleanest card surface. Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 208: Selecting The Appropriate Hdp Printer Driver Settings
Proper Settings: It is very important to note that not all card types will be accommodated by these default settings. In some cases, experimentation may be needed to find the proper settings. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 209 RESTRICTED USE ONLY Selecting the Appropriate HDP Printer Driver settings For the cases where custom settings are required, the Printer Driver's Card Type option also includes Custom 1 and Custom 2 options. • Settings: These settings allow designating a unique Card Type name, which then saves custom Image Transfer settings.
Page 210: Conducting The Tape Adhesion Test
(50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card. (Note: The IPC recommends a minimum of three tests for each card type evaluation.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 211 RESTRICTED USE ONLY Fargo Electronics, Inc. Conducting the Tape adhesion Test (continued) See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 212 Repeat this process until adequate adhesion is achieved. • Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro inches or less. This information should be available from the card manufacturer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 213: Printer Driver Options
An archive that is self- extracting is capable of unzipping itself.) c. Click OK, then choose the folder in which you would like to save the Printer Driver file. (Note: You may want to save it in an empty folder to prevent mingling its files with others already on the computer.)
Page 214 Follow the remainder of the on-screen instructions to complete installation. • When prompted, do not have Windows print a test print. • This is because you most likely performed a Printer self test while you were setting up the Printer.
Page 215: Setting Up The Printer Driver
RESTRICTED USE ONLY Setting Up the Printer Driver Once the appropriate Printer Driver for the computer has been installed, you will need to set the Driver up with the proper print options. To open the Printer Driver setup window, please...
Page 216: Using The Card Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab Use this option to control specific Printer functions. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-11...
Page 217: Selecting The Card Size
Select the appropriate card option: • CR-80: This selection is the default form size for the HDP5000. This will print a 2.125 X 3.374 image including a .04 over-bleed on each of the 4 sides making the overall form size 2.204 X 3.452 (56 X 87.7 mm).
Page 218: Selecting The Card Type
Caution: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which may result in poor adhesion of the HDP Film or warping of the card.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-13...
Page 219 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-14...
Page 220 See the next page. (Note: These settings will be saved for the custom card type when the Printer Driver setup window is closed.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-15...
Page 221 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type (continued) Please see Step 2b on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-16...
Page 222: Setting The Orientation
Select either the Portrait or Landscape radio buttons for Orientation. Step Procedure Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-17...
Page 223: Specifying The Number Of Copies
RESTRICTED USE ONLY Fargo Electronics, Inc. Specifying the number of Copies Specifies the number of copies to be printed. • The upper limit is 10000 and the lower limit is 1. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-18...
Page 224: Selecting The Diagnostics Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Diagnostics button This will launch the Diagnostic tool (if installed). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-19...
Page 225: Selecting The Test Print Button
Selecting the Test Print button When selected, a test PRN file will be sent to the Printer. See below. This file will print a Full Color plus Resin print on the front side of the card and a Resin or black only image on the backside.
Page 226: Selecting The About Button
Fargo Electronics, Inc. Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver’s version number and date code. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-21...
Page 227: Selecting The Toolbox Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Toolbox button Select the Toolbox button. See the Toolbox section for more information and procedures. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-22...
Page 228: Using The Device Options Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options tab This section describes the use of the Device Options tab. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-23...
Page 229: Detecting Supplies At Print Time Function
Laminator (installed): The Driver automatically detects the installed Ribbon, Film and Laminate for every print job. • No Laminator (installed): The Driver automatically detects the installed Ribbon and Film for every print job. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-24...
Page 230 Before the Driver initiates each job, it retrieves the consumables values from the Firmware. • If no Printer is found or no Ribbon is installed, the checkbox is allowed to be checked. (Note: The previously-chosen Ribbon and Film values will remain. You will see an error message.) •...
Page 231 When the Supplies checkbox is not checked or it is de-selected (cleared) from a selected state, the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain (until manually changed). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-26...
Page 232: Adjusting The Ribbon Type
• YMCKH (Full Color/Resin Black/Heat Seal): Yellow, Magenta, Cyan, Resin Black, and Heat Seal • YMCFK (Full Color/Resin Black/Fluorescing): Yellow, Magenta, Cyan, UV Fluorescing, and Resin Black HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-27...
Page 233: Adjusting The Film Type
Card tab.) (Note: It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-28...
Page 234: Using The Dual Sided Group Functions
The Dual Sided group checkboxes (shown below) are grayed out if no Flipper is automatically found or if the Dual Sided is manually turned off. See the procedures in this section for more instructions. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-29...
Page 235: Using The Dual Sided - Print Both Sides Option
The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-30...
Page 236: Using The Print Both Sides - Split 1 Set Of Ribbon Panels Option
Panels and the back is printed with the second K Panel. (Note #1: This option is automatically enabled when a YMCKK Ribbon type is selected.) (Note #2: This option is not available if using a YMCKH Ribbon.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-31...
Page 237: Using The Print Both Sides - Print Back Image On Front Of Card Option
If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-32...
Page 238: Using The Dual Sided - Print Back Side Only Option
• The second page of the document will then be printed on the back of a second card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-33...
Page 239: Using The Options Group
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Options Group The functions under the Options Group are described in this section. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-34...
Page 240: Using The Rotate Front 180 Degrees Or Rotate Back 180 Degrees Options
180 degrees when printed. Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-35...
Page 241: Using The Disable Printing Option
RESTRICTED USE ONLY Using the Disable Printing option Use this option to disable the printing capabilities of the Printer while still allowing the Printer to encode cards. (Note: This option is useful to encode or re-encode preprinted cards without wasting additional time or printing supplies.)
Page 242: Using The Dual Pass And Invert F-Panel Image Options
The User can select the Invert F-Panel option to cause the black in the design to show as dark on the card. This option is recommended if the user is printing a photo. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 243: Using The Image Color Tab
RESTRICTED USE ONLY Using the Image Color tab Use this tab to adjust color properties. (Note: The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000-LC Printing Preferences window.) Step Procedure Select the System Color Management color matching option to control the Sharpness, Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan.
Page 244 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (HDP5000) Display B – Image Color tab > Advanced Image Color window HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-39...
Page 245: Using The Quality - Color Matching Dropdown
Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors more radically so the colors in the image will more closely match how they appear on screen.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-40...
Page 246 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye-sublimation Ribbon Panels (YMC).) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-41...
Page 247 Move the slide to the right to cause more heat to be used, causing resin images to be darker or more saturated. (Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-42...
Page 248 RESTRICTED USE ONLY Using the Quality – Color Matching dropdown (continued) Step Procedure As needed, return all options to their factory settings by clicking on the Default button. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-43...
Page 249: Adjusting For The Resin Dither
Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. Select Optimized for Photo when printing photo quality images with resin. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-44...
Page 250: Using The Advanced Image Color Window
RESTRICTED USE ONLY Using the Advanced Image Color window Step Procedure Click on the Advanced Settings button to bring up the Advanced Image Color window. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-45...
Page 251 • Gamma (Default, 0%): Move the slide to the left for (-) or less gamma. Move the slide to the right (+) or more gamma of the printed image. Study the image (on the right) to determine correct gamma. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-46...
Page 252 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window (continued) See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-47...
Page 253 Move the slide to the right (+) or more cyan as an individual color balance. Study the image (on the right) to determine correct color cyan balance effect. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-48...
Page 254 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window (continued) See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-49...
Page 255 Using the Advanced Image Color window Step Procedure Click on the Default button to clear changes back to the default settings for this window only. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-50...
Page 256: Using The Default Button On The Image Color Tab
Click on the Default button to clear changes back to default setting for Image Color tab only and NOT for the Advanced Image Color dialog box. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-51...
Page 257: Using The Image Transfer Tab
Using the Image Transfer tab Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000-LC Printing Preferences window.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
Page 258: Adjusting The Image Position Controls
The Card Illustration (shown in the Image Position box) will flip and rotate according to the selection of Portrait, Landscape or Rotate 180 Degrees. • The outline around the illustration will always remain in the same Landscape orientation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-53...
Page 259 Printer if a negative number is entered. (Note: The maximum value for the Vertical and Horizontal adjustments is ±100 Pixels (10 Pixels = 0.03 (.8mm).) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-54...
Page 260: Adjusting The Transfer Dwell Time And Temperature
UltraCard III - Composite: Default = 2.0 seconds per inch • UltraCard - PVC: Default = 2.0 seconds per inch • Custom: Default = 2.0 seconds per inch HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-55...
Page 261 = 150.0 Celsius, Upper limit = 190.0 Celsius • UltraCard III - Composite: Default = 175.0 seconds per inch • UltraCard- PVC: Default = 175.0 Celsius • Custom: Default = 175.0 Celsius HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-56...
Page 262 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Dwell Time and Temperature (continued) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-57...
Page 263 If the Film is transferring properly, perform a final durability test called the Tape Test. For instructions on how to do a tape test, see Test procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Conducting the Tape adhesion 8-58...
Page 264: Using The Default Button
Using the Default button Step Procedure Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-59...
Page 265: Using The Magnetic Encoding Tab
Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-60...
Page 266: Using The Encoding Mode Dropdown List
Track tabs are inactive/gray and display ISO defaults, which are the defaults listed for each track below. The Shift Data Left check box remains unchecked and inactive.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-61...
Page 267 ISO Encoding. (Note: The defaults are the same as the ISO inactive functions) Encoding defaults. However, all functions on the Magnetic Track Options tabs are active.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-62...
Page 268 Coercivity dropdown function is active and the Shift Data Left functions) checkbox is not active. All functions on the Magnetic Track Options tabs are inactive except for Bit Density.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-63...
Page 269 7. Note the hexidecimal characters from the "MagHexTest.txt" document have created understandable characters as seen in "RAW_Good.bmp" image. (Note: This is what RAW encoding does.) 8. You have completed the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-64...
Page 270 This selection disables all the Magnetic Track Options tabs. It also inactive functions) disables the Coercivity dropdown function and Shift Data Left checkbox option.) The default Coercivity is 600 Oe. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-65...
Page 271: Selecting The Coercivity/Magnetic Track
Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options (if the application being used requires customization of the standard ISO encoding process). See Reviewing the Magnetic Track HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Options. 8-66...
Page 272: Reviewing The Shift Data Left Function
Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-67...
Page 273: Reviewing The Magnetic Track Options
After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track. • Remember that each track must be customized independently of the other two. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-68...
Page 274 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Magnetic Track Options HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-69...
Page 275: Using The Magnetic Track Options
(Note #1: After making the required selection, the Magnetic Track options box displays the current set of customization options for the selected track.) (Note #2: For most applications, the default settings for these options do not need to be changed.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-70...
Page 276 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-71...
Page 277: Using The Character Size Buttons
Select 7 Bits to change the bits per character to 7 BPC. (Note: This is the default for Track 1). • Select 8 Bits to change the bits per character to 8 BPC. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-72...
Page 278: Using The Ascii Offset Dropdown List
Select SPACE to change the ASCII Offset to SPACE. (Note: This is the default for Track 1.) • Select ZERO to change the ASCII Offset to ZERO. (Note: This is the default for Tracks 2 and 3.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-73...
Page 279: Using The Bit Density Dropdown List
Tracks 1 and 3.) • Select Custom BPI, which enables the custom BPI text box. (Note: The lower limit is 75 and upper limit is 210.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-74...
Page 280: Using The Lrc Generation Dropdown List
Select Even Parity to change the LRC Generation to Even Parity. (Note: This is the default for all tracks.) • Select Odd Parity to change the LRC Generation to Odd Parity. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-75...
Page 281: Using The Encoding Mode Dropdown List
Select Even Parity to change the Character Parity to Even Parity. • Select Odd Parity to change the Character Parity to Odd Parity. (Note: This is the default for all tracks.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-76...
Page 282: Reviewing The Iso Track Locations
The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 0.130" 0.140" 8-77...
Page 283: Sending The Track Information
Magnetic track data is sent in the form of text strings from the application software to the Printer Driver. • In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects, specific characters must be added to the magnetic data to be encoded.
Page 284: Reviewing The Sample String
Track 3: ~3;1234567890987654321? Start Track Sentinel Sentinel Track 1 Track 2 Track 3 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Field Valid Characters Separator ASCII 32-95 (See the table below.) ASCII 48-63 (See the table below.) ASCII 48-63 (See the table below.)
Page 285: Reviewing The Ascii Code And Character Table
RESTRICTED USE ONLY Reviewing the ASCII Code and Character Table ASCII Code Character space HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) ASCII Code Character < > Fargo Electronics, Inc. ASCII Code Character 8-80...
Page 286: Using The Default Button (Image Transfer Tab)
RESTRICTED USE ONLY Using the Default button (Image Transfer tab) Step Procedure Use the Default button to reset defaults for the current Track tab only. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-81...
Page 287: Using The Lamination Tab (Hdp5000-Lc)
Fargo Electronics, Inc. Using the Lamination tab (HDP5000-LC) Use this option to control specific Printer functions. These options allow you to control the Printer's Lamination process. (Note: When no Laminator is detected, the Lamination tab is active but all functions are grayed out.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev.
Page 288: Selecting The Lamination Position
The maximum value for the Horizontal adjustment is ±100 Pixels (10 Pixels = about .03/.8mm) The default is 0.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-83...
Page 289: Adjusting The Lamination Speed - Transfer Dwell Time
Lamination Temperature. • Default = 2.0 seconds per inch • Upper Limit = 5.5 seconds per inch • Lower Limit = 0.8 seconds per inch HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-84...
Page 290: Selecting The Lamination Side Dropdown Menu
Selecting the Lamination Side dropdown menu Step Procedure a. Select the No Lamination option if you do not want to use the Printer's built-in Laminator. b. Select Laminate Front Side, Laminate Back Side, Laminate Both Sides or Laminate Opposite Sides to specify the side(s) of the card to laminate.
Page 291: Reviewing The Card Lamination Module Unit Table (No Flipper Versus Flipper)
None Only Back Side of Card Lam Supply in Lower and None Upper Both Sides of Card HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Flipper None None Front Side of Card Back Side of Card...
Page 292: Selecting The Lamination Type
PolyGuard material you are using.) • Select Registered Film Lamination if you have a registered thermal transfer film. • PolyGuard Alternating Patch and Holographic Film Lamination are options. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-87...
Page 293 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Type (continued) See previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-88...
Page 294: Adjusting The Lamination Temperature
Procedure Adjust the Transfer Temperature to control the Lamination Temperature. • Default = 145.4 Celsius • Upper Limit = 170.0 Celsius • Lower Limit = 50.0 Celsius HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-89...
Page 295: Selecting The Defaults Button
Selecting the Defaults button Step Procedure Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default settings for the Lamination Type (being used). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-90...
Page 296: Using The K Panel Resin Tab
Using the K Panel Resin tab Use this tab to adjust the Card Size, the Direction the Card Travels through the Printer, the Print All Black with K Panel (options) and the Defined Areas. Use this tab to control where the resin black (K) Panel of a full-color Ribbon is printed.
Page 297: Using The Scroll Controls
Lower limit = 0.000 Defines the Y coordinate for the lower left corner of the area • Default = 0.000 • Upper limit = 2.173 • Lower limit = 0.000 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-92...
Page 298: Using The Click And Drag Capability
(Note: Intersecting/overlapping areas do not cancel each other out; instead, they act as one area.) Using the Delete button to delete the area with focus from the graphic. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-93...
Page 299: Selecting The Full Card
• The Defined Area object size and location scroll controls become inactive and are grayed out. • The inches and mm dials become inactive and are grayed out. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-94...
Page 300: Selecting The Defined Area(S)
• The card image becomes white with the grid and one area (available for the User to start with). • The defined areas print black with resin. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-95...
Page 301: Selecting The Undefined Area(S)
• The card image becomes black with the grid and one area (available for the User to start with). • The defined area does not print black with resin. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-96...
Page 302: Defining The Area To Activate The Card Grid
.2 x .2 (5mm x 5mm) and at its default location in the lower left-hand corner (0,0). (Note: This square represents the first defined area.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-97...
Page 303: Measuring The Total Card Area
Measure the total area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2 x .2 (5mm x 5mm).) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-98...
Page 304: Measuring The Area To Be Positioned On The Card
Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2 (5mm) intervals. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-99...
Page 305: Selecting The Print Ymc Under The K And Print K Only Options
Defined/Undefined areas only with the resin black (K) Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-100...
Page 306 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-101...
Page 307: Using The Printer Supplies Tab
Use the options on this tab to view information about the Ribbon, HDP Film, Laminate (Cartridge 1) and Laminate (Cartridge 2) installed in the Printer. (Note: The gauges are horizontal.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-102...
Page 308: Reviewing Information On The Supplies Tab
• Lamination – Cartridge 2 Level: Type, Reorder Number and Gauge Indicator. (Note: This is visible only when the Laminate – Cartridge 2 is detected.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 8-103...
Page 309 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Information on the Supplies tab Relates to the procedure on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 8-104...
Page 310: Section 9: Toolbox
• Cancel button: Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened. • Help button: Launches Help specific to the active tab. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc.
Page 311: Selecting The Configuration Tab
• Under Event Monitoring, select events to be monitored. (Note: The Driver will notify or prompt the User when the selected events occur.) • Under Set Language for Printer LCD Display, select a language. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc.
Page 312: Using The Configuration Tab
Dual Sided, Lamination and Magnetic Encoder. • If checked, the Dual Sided, Laminator, and Magnetic Encoder checkboxes are read only. • If checked and no Printer is found or bi-directional capabilities are disabled or unavailable, the error message (shown below) is displayed.
Page 313: Using The Event Monitoring Group Box
• Do not show this message again: The check box allows the User to suppress message per Driver instance. Default = unchecked. Reviewing the Ribbon Low message Display – Ribbon Low dialog HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc.
Page 314: Reviewing The Laminate Low Message
Reviewing the Laminate Low Message The default setting is checked. • If checked, Lamination Low message box is displayed with every print job when Printer reports low Ribbon to the Driver. • Do not show this message again. The check box allows User to suppress message per Driver instance.
Page 315: Using The Film Low Message
Using the Film Low message The default setting is checked. • If checked, Film Low message box is displayed with every print job when Printer reports low Ribbon to the Driver. • Do not show this message again. The check box allows the User to suppress message per Driver instance.
Page 316: Selecting The Calibrate Laminator Tab
The Calibrate Laminator tab is active when the Laminator is automatically detected or when the Laminator is manually checked (as a Printer Feature on the Configuration tab). If the Laminator is not detected and not manually checked, the tab is active; however, all functions are grayed out.
Page 317: Selecting The Calibrate Film Tab
Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc.
Page 318: Selecting The Calibrate Ribbon Tab
Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc.
Page 319: Selecting The Clean Printer Tab
When the Cleaning routine is complete, the Cleaning Card will exit the Printer. g. Reinstall the Card, Film and Laminate Cartridges. The Cleaning routine will begin after all current print jobs have completed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. Continued on the next page 9-10...
Page 320 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Clean Printer tab (continued) See the procedure on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-11...
Page 321: Using The Clean Printer Group Box
• Remind Me radio dial: This activates a drop down for the User to choose a number of cards to print until the next reminder. If the User chooses Never, then the Clean Printer notification is cleared from Configuration tab. (Note: This is because IF the Clean Printer notification is checked, the User might believe that the reminder is working while Never means the reminder will never be displayed.)
Page 322: Selecting The Advanced Settings Tab
Use the Advanced Settings tab for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-13...
Page 323 Change the value by clicking on the value to activate spin control or type. • Apply Button: Applies changed values. • Restore Defaults Button: Restores default values. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 9-14...
Page 324: Using The Image Darkness Option
Printhead heat. Caution: If the value is set too high, the Ribbon may jam or even break. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. to enter a negative to enter a positive value and...
Page 325: Using The Print Top Of Form Option
• To help with this setting there are (+/-) orientation arrows located at the upper and lower left sections of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 9-16...
Page 326 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Top of Form Option Continued from the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-17...
Page 327: Using The Print Left Of Form Option
• Adjust the Print LOF up or down by the number (located below the line located closest to the edge of the card). a. Measure the density square, as shown below. b. Adjust the image density to 66% ± 1%. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 9-18...
Page 328: Using The Mag Top Of Form Option
Use this option only if the Printer has a built-in Magnetic Stripe Encoder. • If so, use this option to shift the starting point of where the Printer will begin encoding the magnetic track data on a card's Magnetic Stripe.
Page 329 Caution: If the negative value is set too high, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 9-20...
Page 330: Using The Print Flip Angle Option
Using the Encoder Flip Angle Option Use the Encoder Flip Angle option to fine tune the position of the Flipper. (Note: This is done in relation to the Printer's built-in Encoder if your Printer is equipped with this option.) Setting the Printhead Resistance This is factory set.
Page 331: Using The Transfer Tof Adjustment Option
• Determing this setting by using the (+/-) orientation arrows located at the upper and lower left sections of the card. Print the alignment card self-test. (Note: The leading edge should look like Figure 290.2.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 9-22...
Page 332 If the card is not aligned properly, make any additional changes necessary using the Print TOF setting. b. Print another alignment card. c. Repeat the process as needed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 9-23...
Page 333 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Transfer TOF Adjustment Option (continued) See the procedure on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-24...
Page 334: Using The Transfer Temp Offset Option
Using the Transfer Temp Offset Option This option adds an offset to the temp the printer is reading from the transfer roller. (Note: This setting should be used only make the temp of the transfer roller and the goal on LCD match.)
Page 335: Using The Ribbon Print Supply Tension Option
This procedure controls the tension of the color Ribbon during printing. Adjust the Ribbon tension if the Ribbon wrinkle is appearing on the card. (Note: Adjustments moderately change the image length. “+” Adjustments can eliminate some cases of wrinkle.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-26...
Page 336: Transfer Tension Settings
(Note: Adjustments affect flash and smudge.) Using the Film Takeup Transfer Tension Option “-” Adjustments can cause card jams (Note: “+” Adjustments can help stop jamming. Adjustments affect flash and smudge.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-27...
Page 337: Using The Resin Heat Adjust Option
A setting of “0” will disable. (Note: The counter for this setting starts after Standby Time has elapsed.) Using the Standby Time Option This setting adjusts the time until printer goes into a reduced transfer roller temp to conserve energy. (Note: A setting of “0” will disable. Settings are in minutes.) Using the Blush Point Option The blush point is compensation during printing: •...
Page 338: Using The Lcd Contrast Option
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the LCD Contrast Option Use this setting to adjust the brightness of the LCD panel HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-29...
Page 339: Using The Cleaning Rate Option
Using the EAT Disable Option This is and ON or OFF switch. 0 is off and 1 is on. This will tell the printer to keep track of the environmental temperature and compensate for it.
Page 340: Using The Lamination Card Backup Option
This option dictates length of card (should not be adjusted) Reviewing the No Printer Connected error message If there is no Printer connected or if the Driver is unable to communicate with the Printer, the following error will be displayed and the grid will be blank.
Page 341: Section 10: Cleaning
RESTRICTED USE ONLY Section 10: Cleaning HDP5000 Cleaning Kit part number is 089200. For more detailed instruction, please refer to the Cleaning Kit Instruction Sheet in the kit. Important: The Printer should be cleaned on a regular basis to ensure that the Printer consistently produces high quality output.
Page 342: Safety Messages (Review Carefully)
To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 10-2...
Page 343: Accessing The Clean Printer Tab
Printhead life.) Step Procedure From the HDP5000 Driver, click on the Toolbox button to bring up the Clean Printer tab. Follow the instructions from the CLEAN PRINTER tab on the Driver. See Display A below.
Page 344 RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printer Platen Roller and Card Feed Rollers (cont) Display A – Clean Printer window Display B - Cleaning Card setup for Magnetic Encoder HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-4...
Page 345: Cleaning Procedures
Open the Front Cover. Remove the Print Ribbon and HDP transfer Film from the Printer. If you have a can of compressed air, blow out all visible areas of the Printer interior. (Note: Remove any debris that may be inside.) If you do not have a can of compressed air, use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer.
Page 346: Cleaning The Printhead
Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. See display below. The printing surface is vertical and faces the left side. Reinstall the cartridges and close the cover once the Printhead is completely dry. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 10-6...
Page 347: Replacing The Card Cleaning Roller
Steps Procedure Remove the Card Cartridge to access the Cleaning Roller. Remove the cleaning roller as shown in Display A. Replace with the new Card Cleaning Roller. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 10-7...
Page 348: Cleaning The Magnetic Encoder
Use an alcohol wipe from the cleaning kit to clean the Magnetic Head. See Display B below. Replace the Magnetic Head and Magnetic Cover. Display A Display B HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) Fargo Electronics, Inc. 10-8...
Page 349: Section 11: Fargo Workbench Printer Utility
Click on Diagnostics to bring up the Fargo Workbench Printer Utility. See the Fargo Workbench Printer Utility Help File for further instructions on each option. Reviewing the Card tab and Diagnostic button Display A – Card tab > Diagnostics button HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 11-1...
Page 350 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card tab and Diagnostic button (continued) Display B – Fargo Workbench Printer Utility (see the appropriate User Guide located on your HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 11-2...
Page 351: Section 12: Fluorescent Panel Usage
RESTRICTED USE ONLY Section 12: Fluorescent Panel Usage Fargo YMCFK Ribbon for HDP5000 is an economical way to add a fully customizable, incremental level of security to your photo identification cards. This process allows the user to configure the data that is printed with the fluorescent panel of an YMCFK Ribbon. (Note: Any software program may be used to print the special florescent panel of the Ribbon to a card once the driver and Workbench are set up correctly.)
Page 352: Configuring Fluorescent Data (F-Panel For Ymcfk Ribbon) Using The Workbench
Click the Print Security applet group and select the Security Imaging applet. b. Check the Enable Secure Imaging Checkbox. (Note: The option for both front and back are set up the same way.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-2...
Page 353 Step Procedure a. Click on the Secure ID box on the left. b. Click and drag a box onto the Template. c. Move and size as needed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-3...
Page 354 RESTRICTED USE ONLY Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench (continued) Step Procedure On the Template, right click on the Secure ID box for the options. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-4...
Page 355 Click on the Logo box on the left. b. Click and drag a box onto the Template. c. Move and size (as needed) by grabbing the corner of the box. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-5...
Page 356 Once this is set up, this logo will print from the software program. This is set up in the background.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-6...
Page 357 (continued) Step Procedure a. Click on the Text box on the left. b. Click and drag a box onto the Template. c. Move and size as needed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-7...
Page 358 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench (continued) Step Procedure On the Template, right click on the Text box for the options shown below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-8...
Page 359 YMCFK ribbon installed into the printer will print this design with the F panel of the ribbon. It will print the same file each time unless you recreate a new template.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-9...
Page 360 Check Invert F-Panel Image to create a negative of the fluorescent image. (Note: This may improve the look of the person’s image if used for the Logo.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-10...
Page 361 RESTRICTED USE ONLY Fargo Electronics, Inc. Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench (continued) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 12-11...
Page 362: Configuring Fluorescent Data (F-Panel For Ymcfk Ribbon) Using The Application
Printer will print the fluorescent BMP IMAGE at the ~I position on the card. Printer will print the fluorescent TEXT at the ~T position on the card. (See Display B below) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-12...
Page 363 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application (continued) Display A Card as seen in badge application Display C : BMP Image located at c:\globe.bmp HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Display B Card as Printed 12-13...
Page 364 Check Invert F-Panel Image to create a negative of the fluorescent image. (Note: This may improve the look of the person’s image if used for the Logo.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 12-14...
Page 365 RESTRICTED USE ONLY Fargo Electronics, Inc. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 12-15...
Page 366: Section 13: Packing The Card Printer
Follow this instruction to pack the Card Printer for transport. Step Procedure Clean the inside of the Printer with deionized air. Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead swab. Pack the Printer in the original carton and packing materials.
Page 367: Section 14: Firmware Updates
Firmware updates. See the Fargo website to access this document. • Important: This is a new Printer. Once new Firmware is released and made available (via Step 2 below), Steps 3 through 14 in this procedure will be enlarged with “real world”...
Page 368 RESTRICTED USE ONLY Fargo Electronics, Inc. Performing the Firmware Updates (continued) Display B – Fargo Workbench Printer Utility (Printer Information tab) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 14-2...
Page 369 This will launch the Fargo Support page. • Click on the Firmware selection box. • Using the drop down menu, select the Printer. • Click on the Go button, as shown below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 14-3...
Page 370 Select the Desktop, and then click on the OK button in the Browse for Folder dialog. Click on the Unzip button in the WinZip Self-Extractor window to unzip designated files. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 14-4...
Page 371 Select Upgrade Firmware in the Actions dropdown menu, as shown below. This brings up the Upgrade Firmware window, as shown below. See the Fargo Workbench Printer Utility User Guide at this time. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 14-5...
Page 372 Click on the .frm file. • Click on the Open button. • Click on Upgrade to send the Firmware to the Printer. This completes the Firmware Update process. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 14-6...
Page 373: Section 15: Fargo Technical Support
RESTRICTED USE ONLY Section 15: Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the HDP5000. Contacting Fargo Technical Support Step...
Page 374: Reading The Serial Numbers On A Fargo Printer
You can determine when your card Printer was manufactured by reading directly from the serial number (affixed to your card Printer). 1. Year Built: The first two digits in the serial number indicate the year that the Printer was manufactured.
Page 375: Section 16: Reviewing Spare Parts Lists
Section 16: Reviewing Spare Parts Lists Reviewing Spare Parts List for HDP5000 and HDP5000-LC HDP5000 Series Recommended Spare Parts List Effective Date: To be added at a later date For current pricing see http://www.fargopartner.com/support_services/ HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) 16-1...
Page 376 Black Dye-Sublimation panels are distinguished from the black panel using resin by the use of B for Dye-Sublimation black. K denotes resin black. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 377 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-2...
Page 378 The panel on the Printer from which the User can control Printer functions. The Printer is usually composed of the control buttons and an LED or LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 379 A small array of mechanical switches installed on the Board that In-line Package can be configured to change Printer operations including Switches) providing a variety of self-tests. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-4...
Page 380 Random Access uses this to Buffer a print job, transferred from the PC, until the Memory) Printer is able to process the packet. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-5...
Page 381 Smart Card contact Station. This allows the User to write to the Smart Card chip with a standard RS-232 interface in the back of the Printer or with the optional built-in Encoder. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 382 Printer should stop printing. EPP (Enhanced A type of Parallel Port mode, developed by Intel, to increase the Parallel Port) port throughput. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-7...
Page 383 A microchip with configurable logic circuits installed that takes Programmable Gate care of the very high speed and intensive data manipulations Array) needed by the printing engine. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-8...
Page 384 Roller. The Printhead is capable of 256 shades with a sharper print and better color match. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 385 Image A collection of pictures or graphical elements that compose the visual features on a card. Also refers to the digital representation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-10...
Page 386 LAN (Local Area An array of several computers connected through a series of Network) data transfer cables for the sharing of data and peripherals. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-11...
Page 387 Mag Verify A process to confirm proper magnetic encoding. After encoding, the information is read off back and compared to the intended string. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-12...
Page 388 A resin-like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading, increase abrasion durability and prevent dye migration. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 389 Peripheral Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and can be the source of communication problems. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc.
Page 390 Buffer and spooler. Print Server A device used to connect and control a Printer on a network. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-15...
Page 391 Cycling the power to the Printer so that it resets and reinitializes. Registration The quality of the alignment of the separate primary-color images: YMCK. Resin A semi-solid material. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-16...
Page 392 (for moving cards). RS-232 An interface standard, established in 1969 by the Electronic Industries Association, regarding the connecting of computer peripherals. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-17...
Page 393 Instructions saved in computer memory that directs the computer to perform certain tasks and functions. Spooler A computer application that allows the spooling of print jobs. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-18...
Page 394 Thermistor An electronic resistor on the Printhead with a resistance value that varies in proportion to the heat to which it is exposed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page...
Page 395 The process of installing a new revision of software or Firmware to implement new changes to the Printer's command codes and procedures. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Continued on the next page 17-20...
Page 396 The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Fluorescing and Black (K). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. 17-21...
Page 397 Card Size, 2-21, 8-12 card stock selection, 8-2 Card Surface, 2-21 Card Type, 8-13, 8-15 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Card Type, 2-7 Card Type Custom options, 8-58 Card Type option, 8-4, 8-55...
Page 398 Feeder Station, 2-19 Field Separator (FS), 8-78 Film, 17-8 Firmware, 17-8 Flash Memory, 17-8 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Flipper Module Field upgrade, 4-5 Font, 17-8 FPGA (Field Programmable Gate Array), 17-8 Full bleed, 17-9...
Page 399 Media, 17-12 Medium Coercivity, 8-66 Memory, 17-13 Menu, 17-13 Monochrome, 17-13 more heat, 8-42 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. Network, 17-13 New Temperature Setting, 2-25 No MiFare Encoder, 5-17 No Prox Encoder, 5-17...
Page 400 Ribbon type, 8-24, 8-25, 8-26, 8-27, 8-28 Ribbon/Cards, 8-1, 10-2 RibbonTraq, 17-17 Right Cards, 8-2 Right Cards/HDP Print Process, 8-2 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Fargo Electronics, Inc. RMA number, 17-17 Roller, 17-17 rotate front by 180 Degrees, 8-35...
Page 401 Update, 17-20 UPS (Un-interruptible Power Supply), 17-21 USB (Universal Serial Bus), 17-21 USB/Ethernet Board Assembly (A000xxx), 4-7, 7-6 Vertical adjustment, 8-54 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4) Vertical/Horizontal adjustment arrows, 8-53 Virtual Memory, 17-21 WordPad, 5-38 Wrinkle, 17-21...

This manual is also suitable for:

Hdp5000 single-side (with dual-side lamination)Hdp5000 dual-side (with single-side lamination)Hdp5000 dual-side (with dual-side lamination)Hdp5000 dual-side Hdp5000 single-side (with single-side lamination)

FARGO electronics HDP5000 single-side User Manual

Section 1: Printer Overview

Section 2: Specifications

Section 3: Installation Procedures

Section 4: Accessory Procedures

Section 5: General Troubleshooting

Section 6: Ethernet Option Section

Network Services - Overview

Network Management Interface

Telnet Command Line Interface

Ethernet Web Pages - Standard Procedures

Additional Procedures

Ethernet Printer Troubleshooting Procedures

Reviewing Frequently-Asked Questions

Glossary of Terms

Section 7: Card Lamination Module

Section 8: Printer Adjustments

Using the Card Tab

Using the Device Options Tab

Using the Image Color Tab

Using the Image Transfer Tab

Using the Magnetic Encoding Tab

Using the Lamination Tab (HDP5000-LC)

Using the K Panel Resin Tab

Using the Printer Supplies Tab

Section 9: Toolbox

Section 10: Cleaning

Section 11: Fargo Workbench Printer Utility

Section 12: Fluorescent Panel Usage

Quick Links

Troubleshooting

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Summary of Contents for FARGO electronics HDP5000 single-side