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FARGO electronics II Operating Instructions Manual

Fargo electronics operating instructions color id card printer ii
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970922-510343-(02)
Color ID Card Printer II
Operating Instructions
© Copyright 1997 All rights reserved.

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  • Page 1 970922-510343-(02) Color ID Card Printer II Operating Instructions © Copyright 1997 All rights reserved.
  • Page 2 Notices The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental damages in connection with the furnishing, performance, or use of this material.
  • Page 3 For Users in the United States: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 4: Table Of Contents

    B. Standard Printhead Cleaning...42 C. Expanded Printhead Cleaning ...42 D. Cleaning the PrinterÕs Case ...43 E. Cleaning the Inside of the Printer ...43 F. Clearing a Card Jam ...43 G. Clearing a Ribbon Jam ...44 H. Cleaning the Card Feed Rollers ...44 I.
  • Page 5 Section 9: Mechanical Adjustments A. Adjusting the Card Input Guides ...47 B. Adjusting the Internal Card Guide...47 C. Adjusting the Card Separator Flap...49 D. Adjusting the Laminator...51 Section 10: Troubleshooting ...53 Section 11: Technical Specifications...58 Appendix A: Magnetic Stripe Encoding Module A.

  • Page 6: How Your Color Id Card Printer Works

    Data is sent to the Color ID Card Printer in a bit- mapped, rasterized format so your computer, along with the printer driver software, will do almost all of the complex Raster Image Processing (ÒRIPÓ) work;...
  • Page 7 Upgradable memory (2MB maximum) Optional color matching software Optional Ethernet network support And best of all, operation of the printer is simple and straight forward. Please refer to the remainder of this manual for instructions on setting up and printing with your new Color ID Card Printer.

  • Page 8: Section 2: Safety Precautions

    (w/ integral resistor) connected to an ESD ground. Or, at a minimum, make positive contact with the bare metal chassis of the printer with your hand prior to touching any internal electrical components. S afety...
  • Page 9 S icherheits- maßnahmen Machen Sie sich vor Inbetriebnahme des Geräts mit den Sicherheitsmaßnahmen gründlich vertraut. Sicherheitshinweise VORSICHT! ZUR VERHÜTUNG VON FEUERGEFAHR ODER ELEKTRISCHEN SCHLÄGEN DAS GERÄT VOR REGEN ODER FEUCHTIGKEIT SCHÜTZEN. UM DIE GEFAHR VON STROMSCHLÄGEN ZU VERHINDERN, OBERE, SEITLICHE UND HINTERE ABDECKUNG NICHT ABNEHMEN.
  • Page 10 Avertissements ATTENTION! Avant d’utiliser l’appareil, prière de lire attentivement les consignes de sécurité suivantes. POUR EVITER TOUT RISQUE D’INCENDIE OU D’ELECTROCUTION, NE PAS EXPOSER L’APPAREIL A LA PLUIE OU A L’HUMIDITE. POUR EVITER TOUTE DECHARGE ELECTRIQUE, NE PAS RETIRER LES PANNEAUX AVANT, SUPERIEUR OU ARRIERE.
  • Page 11 P recauciones de seguridad Antes de operar la unidad, haga el favor de leer detenidamente las siguientes precauciones de seguridad. Advertencias ¡PRECAUCION! PARA EVITAR PELIGROS DE INCENDIO O CHOQUE ELECTRICO, NO EXPONGA LA UNIDAD A LA LLUVIA NI A LA HUMEDAD. PARA REDUCIR EL RIESGO DE CHOQUE ELECTRICO, NO QUITE LOS PANELES FRONTALES, SUPERIORES, LATERALES NI...
  • Page 12 Avvertenze ATTENZIONE! ONDE EVITARE IL PERICOLO DI INCENDIO O SCOSSA ELETTRICA, NON ESPORRE L’UNITÀ ALLA PIOGGIA OD UMIDITÀ. EVITARE DI RIMUOVERE I PANNELLI ANTERIORE, SUPERIORE, O POSTERIORE PER RIDURRE IL RISCHIO DI SCOSSA ELETTRICA. LA MANUTENZIONE DELLE PARTI INTERNE DELL’UNITÀ NON É DI COMPETENZA DELL’UTENTE.
  • Page 13 P recauções Segurança Antes de operar esta unidade, leia cuidadosamente as seguintes precauções de segurança. Advertências CUIDADO! PARA EVITAR PERIGO DE CHOQUES ELÉTRICOS OU INCÊNDIO, NÃO EXPONHA A UNIDADE À CHUVA OU UMIDADE. PARA REDUZIR O RISCO DE CHOQUES ELÉTRICOS, NÃO REMOVA OS PAINÉIS DIANTEIRO, SUPERIOR OU TRASEIRO.
  • Page 14 Chinese or Japanese to be keylined here...
  • Page 15 Chinese or Japanese to be keylined here...
  • Page 16 Arabic to be keylined here...

  • Page 17: Choosing A Good Location

    OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.

  • Page 18: Identifying The Parts

    The on/cancel button signifies that the printer power is ON and also serves to cancel the current print job and reset the printer for the next print job. This button also ejects any cards left within the printer after a print job is canceled.
  • Page 19 This illustration shows the input ports found on the rear panel of the printer. For complete instructions about each of these features, see later sections of this manual. Parallel Interface Power Power Switch Input Port...

  • Page 20: About Ribbons

    A. About The Color ID Card Printer has the following ribbon types available for printing: Ribbons Standard Resin Black (K) ribbon with no clear overlay panel (produces 1,000 prints) A variety of Colored Resin ribbons with no clear overlay panel (produce 1,000 prints)
  • Page 21 Since no overlay panel is included, this ribbon must be used in conjunction with the printerÕs overlaminate function. If you do not wish to use the overlaminate function, another Full-Color YMCKOK ribbon is available which also includes a clear overlay panel.

  • Page 22: Loading Ribbon Into The Printer

    B. Loading Follow these steps to load ribbon into the Printer: Ribbon into the Printer touch the colored portion of the ribbon. Oil or dirt from your hands can impair print quality. The supply end of the ribbon is the side with the fresh, unused ribbon on it.

  • Page 23: About Cards

    Do not reverse the ribbon. Damage may occur to the thermal printhead! The Color ID Card Printer accepts a variety of different card sizes and thicknesses and will print to any card with a clean, level, polished PVC surface (see Section 11 for accepted card size specifications).
  • Page 24 (see Section 7-B for printer driver information). When selected, this option allows your printer to print up to but not over the punched area of the card. This option does not apply to pre-punched cards intended to be printed and worn in landscape orientation.

  • Page 25: Loading Cards Into The Printer

    NOTE The Color ID Card Printer will hold a maximum of 100 cards (based on a standard CR-80 card size) in its Card Hopper. The Printer automatically feeds each card and adjusts to each cardÕs particular size and thickness.

  • Page 26: About The Printerõs Laminator

    (see Section 7-B). Once adjusted, the new temperature settings will be sent down with the next print job along with the rest of the printer driver information. Before printing begins, the Laminator light will flash and the laminator will automatically adjust itself to the new temperature setting.

  • Page 27: About Overlaminates

    When used with this type of ribbon, the printer will apply the clear overlay panel of the ribbon over the film lamination layer of a printed card. This process is required for maximizing card durability when laminating with the thermal transfer film material.

  • Page 28: Loading The Overlaminate Into The Printer

    PolyGuard overlaminate material is Overlaminate the same. Refer to the following steps to load either into the Printer type of overlaminate into the Printer. DO NOT TOUCH THE METAL LAMINATION CAUTION! SHIELD OR THE LAMINATION ROLLER WHEN LOADING OVERLAMINATE.
  • Page 29 Lamination Drive Hubs located on the far left-hand side of the printerÕs interior. Load the take-up end of the roll just as you loaded the supply end in step 4. When loaded...

  • Page 30: Applying Power

    B. Running the A self test should now be performed to check for Self Test proper operation of the printer. The standard self test function requires only that a full-color ribbon and at least one card is installed. The standard self test function prints onto both sides of a card but does not utilize any of the printerÕs overlay...

  • Page 31: Connecting The Color Id Card Printer To Your Computer

    Self Test Example: (Actual size) The Color ID Card Printer is designed to be used with nearly any IBM-PC or compatible running Windows 3.1x or Windows 95. A minimum of a 486 DX class computer with 4MB RAM or higher is required.
  • Page 32 If the light is not ON, press the on-line button. mis-feed or jam and correct according to Section 8. Press the on-line button to resume operation. The printer must have its on-line light If the on-line light is flashing, check for a card...

  • Page 33: Card Printer Driver

    Color ID NOTE Card Printer Driver The Color ID Card Printer can be used with virtually any Microsoft Windows 3.1x or Windows 95 software application program. Before printing, you must tell the application that youÕre using the Color ID Card Printer. This is accomplished the first time you use the printer by installing in Windows what is called a Òprinter driver.Ó...
  • Page 34 Select the Add>> button. Highlight the Install Unlisted or Updated Select the Install button. Insert the supplied Printer Driver diskette into ÒColor ID Card IIÓ should now be listed in the Select the Set As Default Printer button in the...

  • Page 35: Installing The 32-Bit Print Spooler For Windows 95

    Windows 95. Once installed, the print spooler is able to process your print jobs and send them to the printer at consistently faster speeds than if sending print jobs through the Windows 95 print spooler. This is especially true if printing with an ECP compatible parallel port or if printing off a network.
  • Page 36 It also provides buttons which allow you to pause or cancel the print job at any time during the printing process. The Settings tab tells you the port and printer to which you are printing and also allows you to configure the timeout setting. In most instances, the settings under this tab rarely need to be changed.

  • Page 37: Setting Up The Windows Printer Driver

    27 and 28. If using Windows 95, Click the Start button, point to Settings, and select Printers. Then, click on the Color ID Card II icon with the right mouse button and select Properties. The Properties window will appear.
  • Page 38 Note that the Duplex Printing option must be selected to print onto both sides of a card. The JIS II Magstripe Side option should be selected only when printing onto cards with a Japanese standard JIS II magnetic stripe. Select the card size option thatÕs appropriate for the type of...
  • Page 39 This option is only applicable if you are using a ribbon with a clear overlay panel. If using such a ribbon, select this option to enable the printer to place a clear overlay over the entire printable area of the given card size. Do not select this option,...
  • Page 40 K Panel Graphics print option. This option forces the printer driver to print all of the black within text, bar codes, or bitmapped images with all four of the ribbon’s YMCK panels.
  • Page 41 Select this option if you wish to send only the magnetic track data of a card format to the printer. This unique feature enables the Color ID Card Printer to function solely as a magnetic stripe...
  • Page 42 Color ID Card Printer’s 32-Bit Print Spooler for Windows 95. Fast 32-bit Select this option for consistently faster print Spooler processing. This option is only selectable if operating under Windows 95 and if the included 32-Bit Print Spooler software has been installed.
  • Page 43 FargoColor color matching options are selected, only the Brightness (Heat) option will display. When magnetically encoding a card with the Color ID Card Printer, the ISO standards for magnetic encoding will automatically be used. These standard settings will suffice for most encoding applications and rarely need to be modified.
  • Page 44 When used with this type of ribbon, the printer will apply the clear overlay panel of the ribbon over the film lamination layer of a printed card. This process is required for maximizing card durability when laminating with the thermal transfer film material.

  • Page 45: Printing A Card

    After your selections have been made, close out of the printer setup window. You are now ready to go to an application program and print. All printer driver options selected will stay the same until you change them.

  • Page 46: Section 8: Maintenance

    For best results, remove such items before touching any internal components of printer. 3. Internal components of the printer, such as the printhead, may be damaged if exposed to static electrical discharges generated by various means, such as walking on a carpeted floor.

  • Page 47: Standard Printhead Cleaning

    (with integral resistor) connected to an ESD ground. Or, at a minimum, make positive contact with the bare metal chassis of the printer with your hand prior to touching any internal electrical components. This procedure should be performed if you notice a streak on the card where color was not transferred.

  • Page 48: Cleaning The Printerõs Case

    D. Cleaning the Your Color ID Card Printer has a durable casing Printer’s Case that should retain its luster and appearance for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.

  • Page 49: Clearing A Ribbon Jam

    Drive Hubs. Steadily pull the ribbon or overlaminate up and out of the printer as you press and hold down the printerÕs on-line button. This will rotate the drive roller backwards and eject the ribbon or overlaminate while you are pulling gently upwards.

  • Page 50: Cleaning The Drive Roller

    Card Hopper, run a printer self test according to Section 6-B of this manual. As the self- test sequence begins, you may need to push the Cleaning Card into the printer to help it initially feed. printer until the on-line LED flashes. At this point, open the printerÕs top covers and press the...

  • Page 51: Maintaining The Cleaning Rollers

    Reach down in between the empty Ribbon Drive Hubs and lift the Cleaning Roller Assembly straight up and out of the printer. (Hint: It may help to push in the spring loaded Ribbon Drive Hub when removing or inserting the Cleaning Roller Assembly.)

  • Page 52: Adjusting The Card Input Guides

    Guides accommodate varying card widths. To adjust this Card Input Guide, refer to the following steps: hand side of the printerÕs exterior by grasping the top of the door and pulling straight down. Allow the door to swing completely open.
  • Page 53 2.3Ó in width, pull the Internal Card Guide back behind the top-most hole (the hole furthest from the front of the printer) and re-insert the screw into this hole. Adjustment to the laminatorÕs Internal Card Guide is now complete.

  • Page 54: Adjusting The Card Separator Flap

    Although the Card Separator Flap will automatically adjust to slight card thickness variations, a manual adjustment should be made in order for the printer to consistently feed single cards which vary from the standard CR-80 .030Ó card thickness. To adjust...
  • Page 55 Adjustment Screws Cleaning Roller Assembly As you are looking inside the printer from the front, locate the two single screws located just to the left of each end of the first Card Feed Roller. Rotate these screws to adjust the Card Separator Flap.

  • Page 56: Adjusting The Laminator

    (as shown), move the Card Sensor slightly toward the card input end of the printer (opposite the direction you would like the chip to move). If the PolyGuard chip is being placed more toward a cardÕs...
  • Page 57 Card Guide Rail should be adjusted. To do this, simply loosen the two screws which fasten the Card Guide Rail to the printerÕs main chassis. Top Edge Bottom Edge...

  • Page 58: Section 10: Troubleshooting

    The top covers are not securely latched shut. If your computer seems to raster the image and send it to the printer, but the printer does not react at all, you may be in need of more hard disk space for the size of your image.
  • Page 59 Click the Start button, point to Settings, and select Printers. When the Printers window appears, click on the Color ID Card II printer icon using the right mouse button and select the Properties option. Select the Details tab, then select the Spool Settings button.
  • Page 60 Symptoms: small spots on the print with no ink or different colors of ink. “blotches” (small voids) in them. Most likely due to dust inside the printer. Review the procedures in Section 8 for cleaning the inside of the printer. May also be caused by dust or embedded contaminants on the card.
  • Page 61 This causes no harm, just turn the ribbon around so the supply roll is on the right side of the printer and the take-up roll is on the left side of the printer, with the ribbon feeding from beneath both rolls.
  • Page 62 The card won’t Symptoms: printer starts to make noise like everything is fine, but no card feeds. feed and the on- line LED starts blinking. The printing gets cut off or is not centered on the card. Two or more cards feed at the same time.

  • Page 63: Section 11: Technical Specifications

    Printing Method: Printing Resolution: Colors: Print Speed: Technical Printing Area: Specifications Accepted Card Width: Accepted Card Length: Accepted Card Thickness: Card Types: Card Capacity: Software Driver: Interface: Operating Temperature: Humidity: Dimensions: Weight: Agency Listings: Supply Voltage: Supply Frequency: Options: Dye-sublimation/resin thermal transfer 300 dpi (11.8 dots/mm) Up to 16.7 million Approximately 8 seconds (K)

  • Page 64: Appendix A: Magnetic Stripe Encoding Module

    A. Introduction The Color ID Card Printer has a Magnetic Stripe Encoding Module available as a factory installed option. Either a high or a low coercivity magnetic encoder is available (specify high or low when ordering). Both encoding modules will encode on Tracks 1, 2, and 3.

  • Page 65: Track Locations

    In order for the printer driver to differentiate between magnetic track data and the rest of the printable objects, the magnetic track data strings must be uniquely Òtagged.Ó...
  • Page 66 Start Field Sentinel Sentinel Separator Track 1 Track 2 Track 3 The following example illustrates how track data should be entered for tracks 1, 2, and 3: Example: Sending data to Track 1 # of Valid Characters Characters 0-9, A-Z, Punct. (ASCII 32-95) 0-9, ;, =, ? (ASCII 48-63) 0-9, ;, =, ? (ASCII 48-63) ~1%JULIE ANDERSON^623-85-1253?

  • Page 67: Appendix B: Interfacing Information

    Parallel Interfacing Interface Information The Color ID Card Printer is equipped with a standard 8-bit Centronics-type parallel data communications port. This is the means by which the printer receives data from your computer. No options for serial data are available. This section describes the pin assignments, protocol, and signal specifications for the parallel data input port.

  • Page 68: Index

    Overlaminates ...23 Overlay ...15, 34 Parallel Interface...26, 62 PolyGuard ...22 Power cord ...25 Power port ...25 Power switch ...25 Printer Driver ...28 Printhead ...42 Raster Image Processing ...1 Resin black...15 Ribbon Type ...33 Ribbons...15 Rotate 180º ...36 Self Test ...25 Smart cards...20...
  • Page 69 NOTES...
  • Page 70 Printed In The United States of America P/N 510343...

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