Brady Tagus User Manual page 117

If experiencing
this problem...
Nothing is printing (labels
advance normally, but no image
is printed):
Nothing happens when trying to
print using a software program:
Poor print quality:
Problem Resolution
Examine the used ribbon for an image:
•
If there is an image on the used ribbon:
Verify that the ribbon was properly loaded per Section 3.4.
If properly loaded, the wrong coating configuration was used.
(To verify the inked side, press the adhesive backing of a label
against the ribbon surface. Ink will only lift from the coated side of
the ribbon.) Clean the printhead (see Section 6.1); then replace the
ribbon with the correct type for the printer, Section 3.4.
•
If there is no image on the used ribbon:
Print any Internal Test Label; non-display printers see Section 4.8,
display printers see Section 5.3. If an image printed, then check the
protocol and port settings for both the printer and host. These must
match.
•
The heat setting may be too low. Make an adjustment in the software
program or through the Front Panel.
•
The media/ribbon combination may be incorrect. Contact a Media
Representative.
•
The printhead or printhead cable(s) may be loose; power 'Off' the
printer then reconnect.
•
Ensure that the printer is at READY.
•
Observe the Front Panel, if the READY light does not flash as you send
the format check the protocol and port settings between the printer and
host.
•
Ensure the interface cable meets the requirements found in
Section 3.1.2.
•
The printhead may need cleaning; see Section 6.1
Adjust the Heat and Print Speed settings through the Front Panel or
by host commands; non-display printers see Section 4.5.2, display
printers see Section 5.1.3.
•
The media/ribbon combination may not be compatible; contact Brady
Technical Support.
•
The Printhead Leveling Cam may be incorrectly adjusted; see
Section 6.2.
•
The Platen Roller may be dirty or worn; clean or call for service.
•
The Printhead Burn Line may need adjusting; see Section 6.3.
Try this solution...
7-3 Rev A