Resolving Dialing Delay For Non-Usa/Canada Countries - Altigen AltiWare ACC 5.2 Administration Manual

Chapter 14: Out Call Routing Configuration
Resolving Dialing Delay for Non-USA/Canada
Countries
When installing the AltiGen system outside of North America, you may experience dialing
delay when dialing through E1/PRI trunks that are using en-bloc (buffering digits and
sending all digits at once). The system dialing logic may cause a 7-second inter-digit
dialing delay for en-bloc trunks. To reduce the dialing delay, the following configuration
is recommended:
1. On the Number Plan tab in the System Configuration window, select a digit for
route access.
2. On the Route Definition tab of the Out Call Routing Configuration window, add
a route definition entry for en-bloc and assign the member en-bloc trunk(s).
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AltiWare ACC 5.2 Administration Manual