Setting Mailbox Playback Options; Setting Mailbox Capacities; Press "0" Option - Altigen AltiWare ACC 5.2 Administration Manual

Chapter 22: Workgroup Configuration

Setting Mailbox Playback Options

You can use the following check boxes to turn on or off options for listening to playback
of recorded messages. These options apply to both new messages and saved messages,
and they can be applied to multiple workgroups using Apply to:
Parameter
Announce Message
Sender Before Playback
Announce Time Stamp
Before Playback
Confirm Callback
Number
Enable Distinctive Call
Waiting Tone
Play the Newest Voice
Message First

Setting Mailbox Capacities

You can set various mailbox capacities with the following options, and you can apply the
settings to multiple workgroups using Apply to:
Parameter
Max Number of
Messages
Mailbox Size
Max Message Length
Retention Length of
Saved

Press "0" Option

This option allows a caller to press "0" while listening to this workgroup's greeting. Use
the drop-down list to select one of the following forwarding destinations for the call:
Voice Mail, AA, Extension, Group, Operator (default), Outside Number, or Line
Park. When the caller presses "0," the call will forward to the specified destination.
If you choose to forward to an Outside Number, select a trunk or route access code to
use in the small drop-down list on the left, and type in the full prefix and phone number.
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AltiWare ACC 5.2 Administration Manual
Description
Selected, the user hears the name of the message
sender (internal sender only) before listening to
recorded AltiGen Voice Mail System messages.
Selected, the user hears the timestamp (time and
date) of each message before playback.
Selected, system confirms the accuracy of the
caller's number.
Selected, the user hears three different call waiting
tone cadences to distinguish between internal,
external, and operator calls (see "Distinctive Ring"
on page 41).
Selected, new voice mail will be retrieved first. When
not selected, the system will play voice mail based
on first in, first out.
Description
Maximum number of messages stored in the
workgroup's mailbox. The range is 1–999,
defaulting to 100.
Mailbox size in MBs of stored messages. The range
is 1–500 MB, with a default of 50.
Maximum length of voice messages in minutes. The
range is 1–30 minutes, with a default of 5 minutes.
Number of days saved messages are archived by the
system. The range is 1–90 days, with a default of
60.