Setting Notification Business Hours; Setting Call Handling Options - Altigen AltiWare ACC 5.2 Administration Manual

Seconds after Dialing—If the pager carrier cannot provide an answer supervision
•
signal, check this option and set a delay time. (Default 5 seconds, maximum 30
seconds.)
Seconds after Answered—If the answer supervision signal is provided by the
•
carrier, check this option and set the delay timer to 2 to 5 seconds. In some cases,
the pager carrier cannot detect DTMF right after the call connection. (Default is 10
seconds, maximum is 30.)
You may need to try a different delay setting to make sure the user return
Note:
number is transmitted properly after configuration.

Setting Notification Business Hours

You can choose one of three options for when the extension user is to be notified of new
messages:
Non-Business Hours—notification only during non-business hours. Business hours
•
are set in System Configuration, Business Hours tab (see "Setting Business Hours"
on page 48).
From/To—notification during a specified time of day. Select the hours in the From
•
and To time scroll boxes.
Any Time—notification at all times (every day).
•

Setting Call Handling Options

Call Handling options include forwarding, handling busy calls, handling no-answers and
other options.
You can use Apply to to apply call restriction settings to one, some, or all workgroups.
To work with workgroup call handling options, click the Call Handling tab in the
Workgroup Configuration window, and select the workgroup number from the Group
List.
Chapter 22: Workgroup Configuration
AltiWare ACC 5.2 Administration Manual 273