Dell Diagnostics Main Menu; System Lights - Dell Dimension 3100/E310 Service Manual

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to
Extended
Test
Custom Test
Symptom
Tree
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell.
NOTE:
Tag.
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab
Results
Errors
Help
Configuration Displays your hardware configuration for the selected device.
Parameters
4. When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD.
5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power button light and hard-drive light may indicate a computer problem.
Power Light
Solid green
Blinking green
Blinks green several times and then
turns off
Solid yellow
Blinking yellow
Solid green and a beep code during
POST
Solid green power light and no beep
code and no video during POST
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Function
increase the possibility of tracing the problem quickly.
Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and the problem description.
Describes the test and may indicate requirements for running the test.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Allows you to customize the test by changing the test settings.
Problem Description
Power is on, and the computer is operating normally. On
the desktop computer, a solid green light indicates a
network connection.
The computer is in the suspended state (Microsoft®
Windows® 2000 and Windows XP).
A configuration error exists.
The Dell Diagnostics is running a test, or a device on the
system board may be faulty or incorrectly installed.
A power supply or system board failure has occurred.
A problem was detected while the BIOS was executing.
The monitor or the graphics card may be faulty or
incorrectly installed.
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Suggested Resolution
No corrective action is required.
Press the power button, move the mouse, or press a key
on the keyboard to wake the computer.
Check the diagnostic lights to see if the specific problem is
identified.
If the Dell Diagnostics is running, allow the testing to
complete.
Check the diagnostic lights to see if the specific problem is
identified.
If the computer does not boot, contact Dell for technical
assistance.
Check the diagnostic lights to see if the specific problem is
identified.
See "Beep Codes" for instructions on diagnosing the beep
code. Also, check the diagnostic lights to see if the specific
problem is identified.
Check the diagnostic lights to see if the specific problem is
identified. See "Video and Monitor Problems" in your