Starting The Diagnostic Programs - IBM 8669 - Eserver xSeries 342 Hardware Maintenance Manual

Hardware maintenance manual
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Starting the diagnostic programs

You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation
from which you can select different categories. To exit Help and return to where you
left off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
3. Type in the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not installed.
This is additional information that you can use to analyze the problem.
Note: To run the diagnostic programs, you must start the server with the
highest level password that is set. That is, if an administrator password is
set, you must enter the administrator password, not the power-on
password, to run the diagnostic programs.
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard
and mouse are attached to the server.
c. If you run the diagnostic programs with either no mouse or a USB mouse
attached to the server, you will not be able to navigate between test
categories using the Next Cat and Prev Cat buttons. All other functions
provided by mouse-selectable buttons are also available using the function
keys.
d. You can test the USB keyboard by using the regular keyboard test. Also,
you can run the USB Interface test only if there are no USB devices
attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of
the screen.
15
Diagnostics

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Xseries 342 type 8669

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