Starting The Diagnostic Programs And Viewing The Test Log - IBM IntelliStation M Pro 6225 Hardware Maintenance Manual And Troubleshooting Manual

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Starting the diagnostic programs and viewing the test log

The IBM Enhanced Diagnostics programs isolate problems from your computer
hardware and software. The programs run independently of the operating system.
This method of testing is generally used when other methods are not accessible or
have not been successful in isolating a problem suspected to be hardware related.
Complete the following
Starting the diagnostic programs
Complete the following steps to start the Enhanced Diagnostics programs.
Note: If you are already running the Enhanced Diagnostics program, see "Viewing
1. Start the Enhanced Diagnostics programs.
2. Run the applicable diagnostics program and when the Diagnostic Programs
3. When you are diagnosing hard disk drives, select SCSI Fixed Disk Test for the
Viewing the test log
Complete the following steps to view the test log.
1. Start and run the Enhanced Diagnostics programs, see "Starting the diagnostic
2. Select View Test Log from the list; then, follow the instructions on the screen.
3. Save the test log to a file on a diskette or to your hard disk.
the test log."
v To start the Enhanced Diagnostics programs in a Windows operating system,
complete the following steps:
a. Restart the computer and when the message To start the Product
Recovery program is displayed, quickly press F11.
b. Select System utilities.
c. Select Run diagnostics to start the diagnostics programs.
v To start the Enhanced Diagnostics programs in Red Hat Linux operating
system, complete the following steps:
a. Restart the computer.
b. When the operating system selection menu is displayed, select IBM
Preload Recovery & Diagnostics.
c. Select Run diagnostics to start the diagnostics programs.
(Optionally, insert the IBM Enhanced Diagnostics diskette and restart the
computer. See "Using the IBM Enhanced Diagnostics diskette" on page 18 for
more information.)
screen appears, select Utility.
most thorough test. Select Fixed Disk Test for any of the following situations:
v You want to run a faster test.
v The server contains RAID arrays.
v The server contains SATA or IDE hard disk drives.
programs."
The test log records data about system failures and other pertinent information.
The test log will not contain any information until after the diagnostic program
has run.
Notes:
a. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette can contain
other data.
13
Chapter 3. Diagnostics

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