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Server Configuration page
Workflow Designer Tasks page
This page lets you configure information for connecting to the ServiceDesk server
computer. This page appears during the ServiceDesk installation.
See
"Installing the ServiceDesk application software on the ServiceDesk server
computer"
on page 61.
Options on the Server Configuration page
Table 5-5
Option
Web Site
Base URL
Run when installation
completes
Lets you configure Workflow Designer settings when you install Workflow
Designer.
This page appears during the ServiceDesk installation but only if you clicked the
Workflow Designer option and the Show Advanced Settings During Installation
option on the Server Roles page.
See
"Installing the ServiceDesk application software on the ServiceDesk server
computer"
on page 61.
Description
Lets you specify the Web site from which users can access the
ServiceDesk portal. You must use the Web site name as it is listed
in IIS.
The drop-down list contains the Web sites that are available in
IIS.
Warning:
Do not add a backslash at the end of the Web site name.
The installation process adds the backslash automatically so if
you add one too, the address contains two backslashes, and
becomes invalid.
Lets you specify the IP address or the domain name of the
ServiceDesk server computer.
If you type this information, be sure that it is resolvable.
The base URL lets the server calculate the links that are used
throughout ServiceDesk.
Runs the Task Tray Application when the installation finishes.
This application runs in the task tray and provides access to the
shortcuts that let you administer and troubleshoot the Workflow
Designer and ServiceDesk installations.
Installing ServiceDesk
Server Configuration page
73
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