Downloading The Screen Capture Utility Installation File - Symantec SERVICEDESK 7.0 MR2 - IMPLEMENTATION GUIDE V1.0 Implementation Manual

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Installing the Screen Capture Utility

Downloading the Screen Capture Utility installation file

Downloading the Screen Capture Utility installation
file
In the Symantec Management Console, you can access a page that lets you
download the Screen Capture Utility installation file. Download this file to any
computer on which you plan to install the Screen Capture Utility, and then run
the installation file.
You can also install the Screen Capture Utility with any software delivery method
in the Symantec Management Platform. Users can install it from the ServiceDesk
portal.
See
"About installing the Screen Capture utility"
To download the Screen Capture Utility installation file
1
In the Symantec Management Console, on the Settings menu, click Settings
> All Settings.
2
In the left pane, click Service and Asset Management > ServiceDesk >
ServiceDesk.
3
On the ServiceDesk Solution Console page, under Download ServiceDesk
Installer, click the Screen Capture Utility link.
4
In the File Download - Security Warning dialog box, specify the location to
download the file to, and then click OK.
5
When the download finishes, you can close the ServiceDesk Solution Console
page.
on page 109.

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